Indian Railways Customer Care No. 139

dear sir/madam,
i have booked an e-ticket from visakhapatnam to tirupati PNR.NO 611 - 8577792 for IIIAC dated 31/03/2013.since it has got a remote location waiting list i have cancelled it,and it has been 5hours since i have cancelled it,the message has already delivered to my mobile saying that the amount will be refunded.but it has not done the same and i haven't received any amount yet.hope you would kindly consider my problem and fix it immediately.
please do reply soon........

Hello sir,
I was booking tatkal ticket for chandigarh to New delhi in NDLS JANSHTBDI on 24th mar 2012. But at the last moment page expired, and no ticket i receive. But amount dedected by my account. Account no. 028805001440 of ICICI bank.
Waiting for your reply.
Thanks
Ph no. 9953259512

I booked my ticket tommorrow Train of Orisa S Kranti No.12820 But i can not print my ticket Plz Refund My Account I get Confirmation No 15496749

No power supply in Coach no S6 of 17651 train - Kacheguda exp. Whom to contact to resolve this?!

Dear Sir/Madam,
I was booking train ticket online from Allahabad to Salempur in Licchvi Express journey date on 20-5-13 , booking date on 13-2-13 at that time the internet session expired and the page got blocked though my ticket hasn`t booked but the ticket amount i.e. Rs 175/- got debited from my Bank of HDFC A/C no 0437110067304 (by internet banking). Kindly reply my query. Request to kindly refund amount Rs 175/- as soon as possible.My account is in HDFC Bank , Pimpri (Pune-41)
Regards,
Sandeep Kumar Singh.
MOB : 8888742300.

sir i have booked my tiket before the increse of fare in tikrts. now whenever i check my pnr status .... ther is written 'Pending Amount due to Fare increase = Rs.244'. so how can i paid the pending amount. i have eticket so please help me. my pnr no. is
641-6406283(E - TICKET)

Hello Support,

i have done a confirm reservation from Jharsuguda to Pune in 22846-HTE PUNE EXP for 26 feb 2013.
my boarding point is Jharsuguda. But i want to change it to Raipur.

Is it possible to change the boarding point ?

And what will be the procedure for that.

Regads,
Rupak Choudhury
mob: +919975627338

Sir,
I want to fax MP quota reservation form to Ahmedabad Jn. to Falna .
The ticket to be not confirmed
Please send me the Emergency Quota fax number for concerned reservation office.

Thanks

Dear Sir/Madam,
I was booking train ticket online from Bangalore to Pune in Lokamanaya TT Express journey date on 13-2-13 , booking date on 5-1-13 at that time the internet session expired and the page got blocked though my ticket hasn`t booked but the ticket amount i.e. Rs 1330/- got debited from my Bank of Maharashtra A/C no 68006424724 (by internet banking). Kindly reply my query. Request to kindly refund amount Rs 1330/- as soon as possible.My account is in Bank of Maharashtra, Ext Narhe (Pune-41)
Regards,
Sudhanshu tripathi
MOB : 9029252334

Can you tell me how much time did railways take to refund the amount in case of train cancellation when TDR is filled.

Sir, I had booked online ticket from Latur to Pune. I made a payment for reservation of railway ticket from Latur to Pune by using my SBI debit card, my balance has deduct from my account for the resvervation but session was expired on internet... please do let me know if my tickes have got reserved or not... if not,, kindly refund my balance into my account... i hope for the sooner response.. Please try to reply me as early as possible

thank you,
Pavan Kulkarni
Mob. no. 8087884997
pavan_kulkarni75 [at] yahoo [dot] com

sir, IBOOKED A E TICKET FROM JHANSI TO MUMBAI JOURNEY DT 14-11-2012 BEARING PNR NO 2503583781 BUT DUE TO CONECTING TRAIN WAS LATE SO I COULD NOT REACH JHANSI STAION TO CATCH THE TRAIN , YOU ARE REQUESTED TO PLEASE FILE TDR AND REFUND MY DUES TO MY A/C .

Dear sir / madem

Please send the all trains available at tatanager to dhanbad root.

I want to fax MP quota reservation form to New Delhi reservation office from Nashik. The ticket to be confirmed is for Punjab Mail from Forozpur to CST, Mumbai. Please send me the fax number for New Delhi reservation office.

hello

Sir/Madam
Actually on i had the sampark kranti 12469 tatkal quota ticket with waitlist of 2 AC(3 tier) but it was important for
me to reach home that why i decided to board the train, but at the last moment whwn the train started running
,I got the confirmed sleeper ticket from the agent with a different name. So, Is there any way to get my tatkal money back.
DO REPLY.

Respected Sir,
There are many people who are travelling from Aligarh to Jaipur. Apart from that many people have only takes a bus to reach Jaipur. So it would be great if you could make some arrangement for stopping any express in aliagrh . Hoping to get a positive response from you.

Dear sir/Mam,
I have forget my password and my id is been blocked kindly open my id and reset my password my user id is arjun16611 . kindly send it in my mail.

Thankyou

sir/madam i want to send a fax to jodhpur (north western railway) for emergency quota(e q)request.please give me the fax no.thanks
ahv nathan
09043508813

Respected Sir,
We planned to go to Guntur, the starting week of this month and my Dad wrote the Railway Pass, but unfortunately couldn't make it to have a trip and we didn't book the tickets yet. So now we are planning to cancel the Pass. My question to you is that if we cancel the pass, will that Railway Pass be wasted or can we take a fresh pass by cancelling the previous one if we want to go out of station. Since already one pass has been gone in the month of January, so i want to ask that can we cancel this present Railway Pass which we wrote to Guntur since we didn't book the tickets yet and take a fresh pass, if we want to go out of station?

Respected Sir,
There are many people who are travelling from Lalgudi - Madurai,Guruvayur & from Madurai to Lalgudi. Apart from that many people starts from chennai who are coming to Lalgudi gets down in trichy junction & takes a bus to reach Lalgudi. So it would be great if you could make some arrangement for stopping Gurvayur express in Lalgudi. Already this request has been raised to Divisional Railway Manager, Trichy. Hoping to get a positive response from you.

Dear sir
I have lost my reserved ticket journey date 15/09/2012.
Ticket from kalyan to Aurangabad of deogiri express 17057.
How I will get refund or is their any way for journey.
Regadrs
mkshendre
9320256242.

dear sir please give pantry car in 18606 jyg rnc ex. rituraj mob_8092816646

AGAINST TICKET RESERVATION OFFICER
Dear Sir
My self is bishwajit singh from kolkata , i want to booking counter (hatibagan reservation kolkata ) counter at 8.10 am in morning , i found only 7 to 10 people are there.i stand in front of counter no. 3 . The person told me it will take some time take your ticket from other counter and he put the close counter at 8.15 am There was no CC TV Camera . i will waiting in counter no 1 , and i surprise that he keep doing the booking for the BROKERS, not only he doing in counter no 1 she is also doing the same , when i asked for what you doing madam ,she told me you want your ticket or not .is this
indian Railway . we are hope less , i was waiting for 1/2 hour for my ticket booking . I want to TICKET RESERVATION OFFICER to make the completion about that . all the counter person was come to me and saying what ever you can do .
I am requesting to the hair Authority to please cheek (hatibagan reservation booking counter kolkata) you will found the true.Please take some action against them.
I am expecting the replay from your side also.
singh [dot] bishwajit5000 [at] gmail [dot] com

Dear Sirs,

I booked a ticket (2nd AC) on-line in Train No. 13287, South Bihar Exp on 30 Aug 2012 from Raipur Jn. to Jharsuguda Jn. for my journey to commence on 03 Sep 2012.
Everything was going o.k. while booking my ticket in Internet. Suddenly in the issue of "Make Payment" the required amount of Rs.646.00 got transferred from my account in AXIS BANK LIMITED, the link got failed in my PC due to some Server Problems in Railway Server and my ticket could not be issued.

But the money got transferred from my Bank account , still it has not been refunded to my account. I can not show any Transaction Id as no complete transaction was done and only AXIS bank has given an Id as ICONN/53602879/300812.

Now, I request to return the amount of Rs. 646.00 immediately to my account in Bank.

Thanks & regards
Malay Kumar Mukhopadhyay
09575821446

Dear Sirs,

I booked a ticket (2nd AC) on-line in Train No. 13287, South Bihar Exp on 30 Aug 2012 from Raipur Jn. to Jharsuguda Jn. for my journey to commence on 03 Sep 2012.
Everything was going o.k. while booking my ticket in Internet. Suddenly in the issue of "Make Payment" the required amount of Rs.646.00 got transferred from my account in AXIS BANK LIMITED, the link got failed in my PC due to some Server Problems in Railway Server and my ticket could not be issued.

But the money got transferred from my Bank account , still it has not been refunded to my account. I can not show any Transaction Id as no complete transaction was done and only AXIS bank has given an Id as ICONN/53602879/300812.

Now, I request to return the amount of Rs. 646.00 immediately to my account in Bank.

Thanks & regards
Malay Kumar Mukhopadhyay
09575821446

Sir,
As many i too am a regular train user and for the booking and cancellation of train tickets use your web services. You might be aware that while booking tickets through your site irctc.co.in sometimes due to problems the transaction fails. In the process of which the price is deducted from our account which is later refunded. But to my great astonishment i have six settlement which are yet to be refunded this year. It was only recently that i became aware of the fact while rummaging through my account. Please suggest solution for the above.

DEAR SIR/MADAM I was booking train ticket in online from BANDRA to PANIPAT by SWARAJ EXPRESS on 27/08/2012. The booking date 26/08/2012 time page exrired.My ticket hasn't booked but amount got deducted from my ICICI BANK (internat booking) kindly reaply my quree . I REQUEST YOU TO REFUND MY AMOUNT IN MY ACCOUNT 138605500116 (reference no.0550798816) I hope you return my amount. javed Qureshi from surat mobile 09879324437

Dear Sir/Madam,
My self "Deepak Verma"doing job in Sahara India, Gurgaon. On dated 19AUG2012, I started my journey from Kota to Faridabad by "Golden Temple Mail " in AC 2 Tier, seat no. 19(LB) with PNR no. 8558780865. During afternoon I ordered a lunch in the Train Pantry (irctc) and i paid RS 60 for this lunch. After some time i got the lunch which was very poor in quality and without water glass. When I asked pantry boy for the water glass with the meal then he said to me there is no water glass with this food and also we are not providing Salad with the meal.

After this, I said that pantry boy go and sent your Pantry Manager to me because I want to talk with your Manager regarding this matter but he (Pantry Manager) did not come. I said to so many Pantry Boys Please send your Manager along with complaint book.

After 3 hours, Pantry Manager came (Mr. Dharmendra Singh) but without complaint book and started argue with me and at last he did not give me complaint book.

Mr.Harpreet Singh Sodhi (Chief Ticket Inspector, Ratlam) was there and seing this complete matter. I you have any doubt, you can asked him( Sodhi Sir).

Please do come corrective action over this and take action as soon as possible.

Feel free to contact me at any time.

Thanks & Regards
Deepak Verma
Sahara India
(Food Technologist)
09899646842
Gurgaon.
Email Id:- deepak_rbs007 [at] yahoo [dot] co [dot] in

Hi
santhosh here

Today bangalore trains running or not

Dear Manager/Authority,

Its very sad situation at all main railway stations like delhi/pune/mumbai/HBD and other that there are no clean & easy private retiring/waiting rooms for connecting passengers.

If some family wants to travel from pune to rudrapur (uttaranchal) via delhi then there is gap of many hours. People want to become fresh/rest for few hours. Please try to eastablish PAID `public-private PARTNERSHIP ` ``Rest-room facility`` on hourly basis in all categories like Non AC/AC/DELUX.

On NZM railway station retireing rooms are congested & so dirty that any body will feel nauseated.

We are forced to take near by costly .Hotel.

Secondly coolie system should be changed to coupens system.For small bag 15 Rs. Medium bag Rs.20- Large bag 30 Rs. coupen should be issued at various counters & coolies should follow that.
Its (REST ROOMS)realy a great problem.

Please forward & review.

Regards

Dear sir

I had travel about 10 times in Doronto exp. Each time we got very poor quality of food provided by Irctc specially lunch & diner. I have been complaining Irctc Kolkata through mobile & also had discussed with pantry car manager Mr Banerjee but no result till now. Now I will be traveling with my family on 8/8/2012, (PNR no: 8104566491) in mumbai - howrah doronto exp. This time if I don't get better quality of food, I'll complain again.

Regards,
Amitava Chakravarty

Dear Sir/Madam,

As we have only Mysore- Mayiladuthurai express which passes Trichy, Tamil Nadu. There are plenty of them who travels from Trichy to Bangalore & vice-versa. I kindly request you to consider this & take a necessary step in order to make people comfortable. This train can pass via Srirangam, Lalgudi, Ariyalur, Virdhachalam, Salem etc. We already had this special train an year before but unfortunately we lost that train (service/facility cancelled) though it produces good revenue. The worst part was the train service was cancelled just before the festival of Diwali.

Hi ,
I forgot my office check in VIJAYAWADA AC WAITING ROOM on 23rd july morning. Actually I thought it is in my purse. But it was not in my purse and bags. Where can i give complaint about this. Can you provide the phone numbers?

Thanks
Raju

dear irctc
i made a payment for reservation of railway ticket from belthara road (u.p) to anand vihar term. by using my hdfc net banking, i got a text on my mobile that my balance has deduct from my account for the resvervation but session was expired on internet...& the reference no. is 711115217 please do let me know if my tickes have got reserved or not... if not,, kindly refund my balance into my account... i hope for the sooner response..
thank you

manish
mob. 9587341958

i am travelling today 30/06/12 from KIR to NDLS starting at 16:15 by GHY RAJDHANI EXPRESS .
This train is started from Guwahati express at 07:05 , but it is still showing train chart is not prepared . how is it possible ? my ticket is WL 1 at 0830 am today 30.06.12 till now ?? how ??? Indian Railway is crap and you cant talk to anybody trough 139 , and if you call central or north railway they are not help ful . F****rss... not helpful at all ..

I want to cancel one out of five tickets ,booked from railways reservation center.Is it possible ???

SIR, I BOOKED ONLINE TICKET ATTUR TO CHENGALPATTU USING SBI NET BANKING MY TICKET NOT CONFORMED BUT MY BALANCE CUT 145 rs FROM SBI. MY ACCOUNT NO 31938291710 MY REF NO 05147551761gb206901

हिन्दोस्तान की जितनी भी रेल गाढ़ी चल रही हैं उन में जीतनें भी टी , टी तैनात हैं वो सब के सब जेब कतरें हैं ..............? कियों की एक बार मैं और मेरा एक दोस्त पंजाब से दरगाह शरीफ अजमेर जा रहे थे हम अम्बाला से बेठे थे हमारी टिकेट रात 1 बजे से दूसरा दिन दिखने लगी थी जिस का हमें कुछ ध्यान नहीं था , उस बेईमान टी , टी ने हमारे से 500 रुपे नई डेल्ही तक का ले कर जेब में डाल लिया , हमें चुप चाप सफ़र कर लेने को बोला , हम ने उस से बहुत दुआ की की हम लोग एक पंजाबी सरदार हो कर एक म्सुलिम भाई की दरगाह पैर माथा टेकने जा रहे हैं सो, किरपा हमें थोढ़ा कुछ माफ़ कर दो, पर वोह भी एक सरदार भाई था , उस ने हमें एक रुपेरया भी माफ़ नहीं किया ................

I booked online 2 tickets from Trivandrum to Calicut and another 1 ticket from Trivandrum to Ernakulam by two seperate bookings for Parasuram Express. But the coach number for Calicut passengers are CC1, whereas Ernakulam passenger is CC2. Hows it possible to make all 3 passenger to travel in same coach?

Sir,

i am vinay singh from karnataka shahabad town pin code is 585229 it is town place and only one reservation booking counter is thier so today i wnet to book a tatkal ticket but before me 10 agents are thier daily they are doing buisnees
and nobody is taking action aganist them please take action immidiately to help people.

vinay singh

Waitlist ticket refund charges.
Hi,
I have booked 3rd Ac two tickets online totalling to Rs. 790/-. They were waitlisted, when the tickets were booked. The date of journey passed by and the tickets were still on waitlisted. So, my assumption was, the amount of Rs. 790/-, would automatically be refunded to my online banking account. Does the amount would be credited back to my account ?

Please help me with my understanding.

Regards,
raj

Sir my wife and my three sons will be travelling on may 30 from mariyahu to ltt.Now the problem is that out of 4 tickets 1 ticket is w/L.Can my son travel who is 13yrs old with them.PLEASE REPLY

sir,
I would like to know about the PNR chart preparation timeing (before arrival). Also indicate the rule No.