Konkan Railway Corporation (KRC) Contact No.
Organization:
Government of India Toll free Number(s):
- 1800 233 1332 (To Know The Status Of Trains)
Website:
Official Website
iOS App:
KR Mirror
Android App:
KR Mirror - general [at] krcl [dot] co [dot] in (For General Query)
Important Link
Telephone Directory
Contact No.: 022-27572015, 022-27572016, 022-27572017, 022-27572018
| Sr No. | Designation | Contact No. |
|---|---|---|
| 1 | Chariman And Managing Director | 022-27570415, 022-27587300 |
| 2 | Director (Finance) | 022-27570353, 022-27587303 |
| 3 | Director (Operations and Commercial) | 022-27579953, 022-27587301 |
| 4 | Director (Way and Works) | 022-27579950, 022-27587302 |
| 5 | Company Secretary | 022-27579948, 022-27587305 |
| 6 | Deputy General Manager (Administration) | 022-27572679, 022-27587441 |
| 7 | Adgm (Coordination) And Executive Secretary To Chairman and Managing Director | 022-27587306 |
| 8 | General Manager (training) | 022-27587442 |
| 9 | Chief Public Relations Officer | 022-27578437 |
| 10 | Executive Assistant To Director (OandC) | 022-27587403 |
| Accounts | ||
| 11 | Executive Director (Financial Advisor) | 022-27572354, 022-27587310 |
| 12 | General Manager (Finance) | 022-27570421, 022-27587313, 022-27570421 (F) |
| 13 | Dy.Faand Cao/Tax and Establishment | 022-27587413 |
| 14 | Dy.Fa and Cao/ Finance and traffic | 022-27587412 |
| 15 | Dy. General Manager/ Accounts and Finance | 022-27587418 |
| Commercial | ||
| 16 | Chief Commercial Manager | 022-27572126, 022-27587490 |
| 17 | Dy.Chief Commercial Manager | 022-27587492 |
| 18 | Dy.Chief Commercial Manager | 022-27587488 |
| 19 | Dy.Chief Commercial Manager | 022-27587493 |
| Electrical | ||
| 20 | Executive Director/ Business and Operations / Mukhya Rajbhasha Adhikari | 022-27579932, 022-27587340 |
| 21 | Chief Electrical Engineer (Operations) | 022-27587341 |
| 22 | Chief Electrical Engineer/Project | 022-27587342 |
| 23 | Chief Project Manager/ Electrical | 022-27587347 |
| Engineering | ||
| 24 | Principal Chief Engineer | 022-27579951, 022-27587322 |
| 25 | Chief Engineer / Projects | 022-27587327 |
| 26 | Dy. Chief Engineer / (Headquarters) | 022-27587323 |
| 27 | Dy. Chief Engineer / Bridges | 022-27587527 |
| Operating | ||
| 28 | Chief Operations Manager | 022-27572126, 022-27587490 |
| 29 | Dy. Chief traffic Manager | 022-27587392 |
| 30 | Dy. Chief Operations Manager | 022-27587397 |
| Personnel | ||
| 31 | Chief Personnel Officer | 022-27579940, 022-27587360 |
| 32 | Deputy Chief Personnel Officer (Head Quarter) | 022-27587463 |
| 33 | Deputy Chief Personnel Officer (Admin) | 022-275887405 |
| Safety | ||
| 34 | Chief Safety Officer | 022-27579941, 022-27587395 |
| Security | ||
| 35 | Inspector General Cum Chief Security Commissioner | 022-27575147, 022-27587330 |
| Business Development and Other Projects | ||
| 36 | Executive Director / Strategic Planning and Business Development Madgaon | 0832-2705268 |
| 37 | Executive Director (Projects) | 022-27560618, 022-27587359 |
| 38 | Principal Chief Operations Manager (Project) | 022-27572417, 022-27587390 |
| 39 | Chief Personnel Officer (Project) | 022-27579940 |
| 40 | Deputy Chief Engineer | 022-2757325 |
| 41 | Deputy Chief Engineer/Nwr Project | 022-27587325 |
| Project Infrastructure | ||
| 42 | Chief Project Manager/Infra | 022-27587485 |
| Information Technology | ||
| 43 | Executive Director/Information Technology | 022-27572687 |
| 44 | Chief Project Manager/Project/Information Technology | 022-27587530, 022-27587533 |
| 45 | Deputy Chief Manager Information Technology (Hq) | 022-27587534 |
| Mechanical | ||
| 46 | Chief Mechanical Engineer | 022-27579949 |
| 47 | Chief Project Manager (Mechanical) | 022-27587350, 022-27587562 |
| 48 | Chief Project Manager (Mechanical) | 022-27587354 |
| 49 | Deputy Chief Mechanical Engineer (Head Quarter) | 022-27587353 |
| Medical | ||
| 50 | Principal Chief Medical Officer | 022-27579945, 022-27587355 |
| Signal and Telecommunication | ||
| 51 | Principal Chief Signal and Telecommunication Engineer | 022-27572355, 022-27587370 |
| 52 | Chief Signal and Telecommunication Engineer/Project and Works | 022-27565350, 022-27587470 |
| 53 | Deputy Chief Signal and Telecommunication Engineer (Pdmc) | 022-27587470, 022-27587570 |
| 54 | Deputy Chief Signal and Telecommunication Engineer (Hq) | 022-27587373 |
| 55 | Deputy Chief Signal and Telecommunication Engineer/Project | 022-27587471 |
| 56 | Deputy Chief Signal and Telecommunication Engineer (Pdmc) | 022-27587571 |
| 57 | Deputy Chief Signal and Telecommunication Engineer | 022-27587374. |
| Stores | ||
| 58 | Controller Of Stores | 022-27563752, 022-27587380, 022-27573212 (F) |
| 59 | Dy.Chief Material Manager/Co-Ordination | 022-27587381 |
| 60 | Dy.Chief Material Manager (Project) | 022-27587389 |
| Vigilance | ||
| 61 | Chief Vigilance Officer | 022-27564027, 022-27587480, 022-27587486 (F) |
| 62 | Deputy Chief Vigilance Officer | 022-27587367 |
| Law | ||
| 63 | Dy. Chief Engineer /track | 022-27587337 |
| New Delhi - Liaison Office Of KRCL | ||
| 64 | Officer On Special Duty | 022-23370554, 022-23370553 (F) |
| Regional Office Ratnagiri | ||
| 65 | Regional Railway Manager | 02352-228922, 02352-228905 (F) |
| 66 | Sr. Regional Engineer | 02352-228843 |
| 67 | Dy.Chief Medical Officer (Ratnagiri) | 02352-228125 |
| 68 | Dy.Chief Material Manager | 02352-228183 |
| 69 | Sr. Regional Personnel Officer | 02352-228207 |
| 70 | Dy.Chief Medical Officer (Chiplun) | 02355-256271 |
| 71 | Sr. Regional Signal and Telecom Engineer | 02352-228909 |
| 72 | Sr. Regional Financial Advisor | 02352-228178 |
| 73 | Deputy Chief Manager Information Technology | 02352-228945 |
| Regional Office - Karwar | ||
| 74 | Regional Railway Manager (Karwar) | 08382-283176, 08382-283152 (F) |
| 75 | Sr. Regional Engineer | 08382-283125 |
| 76 | Deputy General Manager / Public Relation, Planning and Business Development (Madgaon) | 0832-2702579, 0832-2712791 (F) |
| 77 | Dy. Chief Medical Officer (Madgaon) | 0832-2731121 |
| 78 | Deputy Chief Medical Officer (Udupi) | 0820-2523873 |
| 79 | Sr. Regional traffic Manager/Operating Madgaon | 0832-2734953 |
| 80 | Sr. Regional traffic Manager/Operating Manglore | 0824-2410695 |
| 81 | Principal/Konkan Rail Academy( Madgaon) | 0832-2735695 |
| 82 | Sr. Smr / Madgaon | 0832-2734953 |
| 83 | Dy.Chief Material Manager | 0832-2704054 |
| 84 | Sr.Regional Electrical Engineer | 08382-283168 |
| 85 | Sr. Regional Signal and Telecom Engineer | 08382-283185 |
| 86 | Sr. Regional Financial Advisor | 08382-282253 |
| 87 | Sr. Regional Mechanical Engineer (Madgaon) | 08382-273363 |
| USBRL Project (Jammu and Kashmir) | ||
| Reasi (Code- 01991), Sangaldan (Code- 01998) | ||
| 88 | Chief General Manager / Jammu | 2484698, 244305 |
| 89 | Deputy Chief Engineer (Arbitration)@ Co/Blp | 27588436 (Rly) |
| 90 | Deputy General Manager@Co/Blp | 27588438 (Rly) |
| 91 | Deputy Chief Signal and Telecom Engineer / Usbrl | 245643 |
| 92 | Deputy Chief Engineer/ HQ/ Reasi | 245287 |
| 93 | Deputy Chief Engineer (R&T)/ Kauri | 245271 |
| 94 | Chief Project Manager/ S&T/reasi | 245643 |
| 95 | Chief Engineer/works & Planning/Jammu | 2484120 |
| 96 | Financial Advisor & Chief Account Officer | 2484819 |
| 97 | Chief Engineer (Project) /Reasi | 245311 |
| 98 | Chief Signal & Telecommunication Engineer/ Project & Works | 2484835 |
| 99 | Executive Director/ USBRL | 2480777, 245473, 245316 (F) |
Email Directory
| Sr No. | Purpose/Enquiry | Designation | |
|---|---|---|---|
| 1 | Vigilance | Chief Vigilance Officer | cvo [at] krcl [dot] co [dot] in |
| 2 | Law and Order | Principal Chief Security Commissioner | pcscrpf [at] krcl [dot] co [dot] in |
| 3 | Bonds and Legal | Company Secretary | compsec [at] krcl [dot] co [dot] in |
| 4 | General Administration | Dy.General Manager (Admin) | dgm [dot] chithrasen [at] krcl [dot] co [dot] in |
| 5 | Public Relations | Chief Personnel Relation Officer | cpro [at] krcl [dot] co [dot] in |
| 6 | Railway Passenger / Reservation/ Customer Related | Chief Commercial Manager | ccm [at] krcl [dot] co [dot] in |
| 7 | Train Operations | Chief Operations Manager | com [at] krcl [dot] co [dot] in |
| 8 | Electrical | Executive Director (Business & Operations) | edbo [dot] kr [at] krcl [dot] co [dot] in |
| 9 | Personnel and Recruitment | Chief Personnel Officer | cpo [at] krcl [dot] co [dot] in |
| 10 | Health and Medical | Chief Medical Officer | cmo [at] krcl [dot] co [dot] in |
| 11 | Track and Civil Engineering | Principal Chief Engineer | pce [at] krcl [dot] co [dot] in |
| 12 | Finance | Executive Director Financial Advisor | exedir [dot] fa [at] krcl [dot] co [dot] in |
| 13 | Mechanical (Loco,C&W) | Chief Mechanical Engineer | cme [at] krcl [dot] co [dot] in |
| 14 | Stores and Procurement | Controller Of Stores | cos [at] krcl [dot] co [dot] in |
| 15 | Signal and Telecom | Principal Chief Signal & Telecom Engineer | pcste [dot] kr [at] krcl [dot] co [dot] in |
| 16 | Rajbhasha | Mukhya Rajbhasha Adhikari | edbo [dot] kr [at] krcl [dot] co [dot] in |
| 17 | Information Technology | Executive Director (IT) | exedir [dot] it [at] krcl [dot] co [dot] in |
| 18 | Safety | Chief Safety Officer | cso [at] krcl [dot] co [dot] in |
| 19 | Training | General Manager (Training), Konkan Railway Academy | gm [dot] training [at] krcl [dot] co [dot] in |
| 20 | Karwar and Madgaon Region | Regional Railway Manager, Karwar | rrmkw [at] krcl [dot] co [dot] in |
| 21 | Ratnagiri Region | Regional Railway Manager, Ratanagri | rrmrn [at] krcl [dot] co [dot] in |
Customer Support Contact Details
| Sr No | Service | Contact No. | |
|---|---|---|---|
| 1 | Special Coach/Train Booking At fir | 022-27587490, 022-275787390 | com [at] krcl [dot] co [dot] in |
| 2 | Refund of fare and tariff by chief commercial managers office | - | scm [dot] shailesh [at] krcl [dot] co [dot] in , atm [dot] sheetal [at] krcl [dot] co [dot] in |
| 3 | Opening of new private sidings/private freight Terminals | - | gm [dot] spbd [at] krcl [dot] co [dot] in , ce [at] krcl [dot] co [dot] in |
| 4 | Passenger Ticketing (Reserved and Unreserved), Parcels (where exclusive parcel office is provided),Freight Services | 9004477511, 9004470393, 9004476735 | - |
| 5 | Reply of public grievances/complaints | 022-27587441 | - |
For Complaint
- For any query/complaint, you can contact at 139 or record your complaint on 18002665725 (Voice Registration Number).
- You can also send a SMS on 9004470700 .
- If your query is not resolved, then you can also lodge your complaint online through the portals given below:
Materials Management Department Contact Details
| Sr No. | Designation | Name | Railway Telephone No. (code 019) | MTNL Telephone No. (code 022) | |
|---|---|---|---|---|---|
| Corporate Office | |||||
| 1 | COS | Sh. Arun Mehta | 87380 | 27587380 | cos [at] krcl [dot] co [dot] in |
| 2 | Dy.CMM/Co-ord. | Sh K. Sitaramanujacharyulu | 87381 | 27587381 | dycmm [dot] sitaram [at] krcl [dot] co [dot] in |
| 3 | Dy.CMM/Project. | Sh. W. J. Michael | 87389 | 27587389 | dycmm [dot] jesudass [at] krcl [dot] co [dot] in |
| 4 | SMM/Mech | - | 87385 | 27587385 | - |
| 5 | AMM/Elect. | Sh. C. V. Hawal | 87388 | 27587388 | amm [dot] chandrashekhar [at] krcl [dot] co [dot] in |
| 6 | AMM/Engg. | Sh. K. K. M. Bharadwaj | 87384 | 27587384 | amm [dot] kasi [at] krcl [dot] co [dot] in |
| Madgaon Depot | |||||
| 7 | DY.CMM/MAO | Sh. S. M. Nurani | 70390 | 0832-2704054 | dycmm [dot] nurani [at] krcl [dot] co [dot] in |
| Ratnagiri Depot | |||||
| 8 | DY.CMM/RN | Smt. Neela Selvan | 40390 | 02352-228183 | dycmm [dot] neela [at] krcl [dot] co [dot] in |
For Parcel Related Queries
| Sr No. | Service | Time Limit | Single Window Agency (to be contacted for progress / non-compliance) |
|---|---|---|---|
| 1 | Booking Time (after filling up forwarding note) | 20 min. for generation of PWB / Lugg. Ticket (excluding time taken for filling up the Forwarding Note.) | For Ratnagiri, Chiplun and Kankavli Stations:- Regional Traffic Manager / Ratnagiri SMS at Mob.: 9004474410 For Verna, Madgaon, Karwar, Kumta and Bhatkal Stations:- Sr. Regional Traffic Manager / Madgaon SMS at Mob.: 9004477510 For Udupi, Kundapura and Surathkal Stations:- Asst. Commercial Manager / Mangalore SMS at Mob.: 9004476735 |
| 2 | Delivery of Parcel / Luggage | 15 min | For Ratnagiri, Chiplun and Kankavli Stations:- Regional Traffic Manager / Ratnagiri SMS at Mob.: 9004474410 For Verna, Madgaon, Karwar, Kumta and Bhatkal Stations:- Sr. Regional Traffic Manager / Madgaon SMS at Mob.: 9004477510 For Udupi, Kundapura and Surathkal Stations:- Asst. Commercial Manager / Mangalore SMS to Mob.: 9004476735 |
| 3 | Loading Time | With in 24 hours of booking for daily trains | For Ratnagiri, Chiplun and Kankavli Stations:- Regional Traffic Manager / Ratnagiri SMS to Mob.: 9004477511 For Verna, Madgaon, Karwar, Kumta and Bhatkal Stations:- Regional Traffic Manager / Madgaon SMS to Mob.: 9004470393 For Udupi, Kundapura and Surathkal Stations:- Asst. Commercial Manager / Mangalore SMS to Mob.: 9004476735 |
Freight / Parcel / Ro-Ro Services
| Sr No. | Location | Designation | Name | Contact No. | |
|---|---|---|---|---|---|
| 1 | Ratnagiri | Regional Traffic Manager | Shailesh Ambardekar | 9004474410 | rtm [dot] shailesh [at] krcl [dot] co [dot] in |
| 2 | Ratnagiri | Regional Traffic Manager | Rajesh Naik | 9004470388 | rtm [dot] rajesh [at] krcl [dot] co [dot] in |
| 3 | Madgaon | Sr Regional Traffic Manager | Ganesh L Samant | 9004477510 | srrtm [dot] ganesh [at] krcl [dot] co [dot] in |
| 4 | Madgaon | Assistant Traffic Manager | Darshan Thakor | 7483804199 | atm [dot] darshan [at] krcl [dot] co [dot] in |
| 5 | Mangaluru | Sr Regional Traffic Manager | Dileep Bhat | 9686656210 | srrtm [dot] dileep [at] krcl [dot] co [dot] in |
| 6 | Mangaluru | Assistant Traffic Manager | G D Meena | 9004476735 | atm [dot] govardhan [at] krcl [dot] co [dot] in |
| 7 | Corporate Office | Dy. Chief Commercial Manager-I | Dinesh G. Bonde | 9004470394 | dyccm [dot] dinesh [at] krcl [dot] co [dot] in |
| 8 | Corporate Office | Assistant Commercial Manager | Sheetal Agrawal | 9004470392 | acm [dot] sheetal [at] krcl [dot] co [dot] in |
| 9 | HOD | Executive Director (Strategic Planning & Business Development) | Joseph E George | 9004476707 | ed [dot] spbd [at] krcl [dot] co [dot] in |
| 10 | HOD | Principal Chief Operations Manager | V C Sinha | 9004470380 | pcom [dot] kr [at] krcl [dot] co [dot] in |
| 11 | HOD | Principal Chief Commercial Manager | D.S. Lingaraju | 9004470391 | pccmkr [at] krcl [dot] co [dot] in |
Roll on-Roll off Service Contact Details
| Sr No. | Location | Contact No. |
|---|---|---|
| Designation: Commercial Supervisor | ||
| 1 | Kolad | 9004476090 |
| 2 | Verna | 9686656160 |
| 3 | Surathkal | 9686656159 |
| 4 | Belapur | 9004470592 |
Railotels Contact Details
| Sr No. | Location | Hotel Name | Operator | Contact No. | Address |
|---|---|---|---|---|---|
| 1 | Ratnagiri | Hotel Giri Ratna (Railotel) | M/s.Krishnali Resorts Private Limited | 7875060708 | Near Railway Station, Ratnagiri Maharashtra |
| 2 | Kumta | Hotel Poornima (Railotel) | Annapoorna Associates, Kumta | 8277655688, 9080333233, 9480747472 | Near Railway Bridge, NH-17 Kumta- Uttar Kanada |
Officers Contact Details
| Sr No. | Designation | Contact No. | |
|---|---|---|---|
| 1 | Chief Operations Manager, Navi-Mumbai | 022-27587390 | com [at] krcl [dot] co [dot] in |
| 2 | Chief Commercial Manager, Navi Mumbai | 022-27587490 | ccm [at] krcl [dot] co [dot] in |
| 3 | Executive Director/ Business Development, Madgaon-Goa | 0832-2705268 | ed [dot] spbd [at] krcl [dot] co [dot] in |
| 4 | Regional Railway Manager/Ratnagiri | 02352-228922 | rrmrn [at] krcl [dot] co [dot] in |
| 5 | Regional Railway Manager/Karwar | 08382-283176 | rrmkw [at] krcl [dot] co [dot] in |
PIO/Appellate Authority Contact Details
| Sr No. | Designation | Contact No. | Fax No. |
|---|---|---|---|
| Nodal Officer | |||
| 1 | DY.GM/Admin/Corporate Office/Belapur | 022-27587441 | 022-27572420 |
| Public Information Officer | |||
| 2 | DY.GM/Admin/Corporate Office/Belapur | 022-27587441 | 022-27572420 |
| 3 | Dy. GM (PR, Planning & Business Development) | 0832-2702579 | 0832-2712793 |
| 4 | Sr. RPO/Ratnagiri | 02352-228207 | 02352-228905 |
| Appellate Authority | |||
| 5 | Principal Chief Signal and Telecom Engineer / Corporate Office | 022-27587370 | 022-27572420 |
| 6 | Regional Railway Manager/ Karwar | 08382-283176 | 08382-283152 |
| 7 | Regional Railway Manager/ Ratnagiri | 02352-228922 | 02352-228905 |
Registered/Corporate Office
Konkan Railway Corporation Limited,
Belapur Bhavan, Plot No 6,Sector 11,
CBD Belapur, Navi Mumbai - 400614
Fax No.: 022-27572420
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