Haier AC Customer Care Number
Company Name:
Haier Toll free Number(s):
- 1800 419 9999 (Customer Support, 24/7)
- 1800 102 9999 (Alternate Customer Support)
- 1800 200 9999 (General Enquiry)
All India Number(s):
- 85530 49999 (WhatsApp Support, 9am - 9pm)
Website:
Official Website - customercare [at] haierindia [dot] com (Customer Support)
- info [at] haierindia [dot] com (General Enquiry)
- in [dot] eshop [at] haierindia [dot] com (For Sales/Order Enquiries)
Important Links
Registered Office
Haier Appliances India Pvt Ltd,
Building Number 1, Okhla Industrial
Estate, Phase III, Opposite Modi Mill,
New Delhi-110020.
Parent Article:
Comments
Bad survice in Haier company
Bad survice in Haier company
Ac ISsue
Hello ,
worst Ac' service,
we have purchased Haier Air conditioner nos 1 which 1.5 ton
These ac's placed in my home in sitapur
i am facing problem from last month and am trying to contact customer care and they record my complaint. Technician come at to place he solve issue but next day happened or after two three day problems remain same. i don't want your ac now....its giving me a lot of problem .
Complaint against Haier wrost service and installation
The bad,basest,the wrost brand Haier
When you purchase anything they say we install it and first service free.all they say is lie they are be like if you call them for installation they say sir covid period we can't came then we install by it own.ok we understand it that covid time so no problem but when we will call them for service they simply say it is out of guaranteed
We but it just before 2 days of covid lockdown I started calling them from day one but they haven't came then we install it by calling own service man
Now when their first free time service came they say it is out of guaranteed we can't buyed before 2 days of lockdown and installed in may and we call in April to service even after a year they haven't done if you can't make your own wishes so don't say it before buying
Ask them for any type of things they simply say sir lockdown sir covid all problems issue they say is covid the wrost brand Haier rating will be 0 out of 10 the wrost.
Defective piece
This is to draw your attention to the fact that we have received a faulty Haier refrigerator. It makes constant abnormal noise and we are not at all satisfied with the product therefore, we would like the company to either replace the model or repair the current refrigerator model that we have purchased from Sales India.
I am hereby attaching all the necessary details related to the product we have purchased and looking forward to your quick response and assistance.
PRODUCT NAME: HAIER REFRIGERATOR FROST FREE HRF- 3304BKS-E
Complaint against split AC Quality aspects.
Sir, your product split Air conditioner 1.5ton, became pathetic may 2017 purchased ac become defective in April 2020,you can count time period of use. Condacer, compressor both become defective. Quality norms not being followed within this short period occurred it's matter of shame. I will never advice go for Haier product.
Poor Service
1st complain 22 march, 2nd complain 2 april, 3rd complain 10 june...
I complained name times but it can't solve solve request to solve all problems as soon as possible.
New unused indoors pipe leakage not getting replace
I bought 2 ac split 1.5 ton
Unused till now installing tym se Kharab h wo dono company wale 2 Months se chutia bna re h
going for consumer court tomorrow
Complaint against Haier service center
We had bought 3 ACs for our home for residential use from Haier 6 months ago. These are still under warranty period only.
1 of those AC become faulty and its Fam motor is not working at all and keeps showing the error code 'F1' on its display. Upon registering the complaint with service center and also contacting the dealer through which we bought these ACs, service center responding with the most bizarre reason one can think of, that is, the 1 AC which is faulty is because of Voltage problem at house and they can't do anything.
This response is so outrageous that too within valid warranty period, i asked them 2 questions below for which we haven't got answer yet -
1. We bought 3 ACs from Haier and other than that we have got 4 other companies ACs at our home. How come this voltage problem happened only to 1 of the AC and others are still working fine?
2. We are given fake promise from Haier while selling these ACs that these Haier AC has got in-built voltage regulator. if that is so then how come the voltage problem is affecting AC?
we are NOT yet given any response from Haier service center and our faulty AC is NOT being replaced by them that too under valid warranty period. It has been so outrageous we are think of legal notice to them.
Gas from the Compressor is Leaked
Hi,
My name is Bikker Singh from Mansa,punjab . and I have Bought a Haier split ac of 1.5 ton ,a 4 years back .
There is some Problem in compresser ,everytime The Gas is leaked .and Now again We are Facing this Problem .
It is very Annoying and We are frustrated From this.
Please ask Your Workers In Our Area About It ..and Help Us as Fast As U can
Ac.work
Ac. Reduce Smoke my no:755039xxxxPuducherry
I have purchase an air
I have purchase an air condition machine before 3 year from Reliance Thakurpukur showroom. i paid for Servicing purchase time your`us representative doing commitment our representative will be working from time to time but sorry it may have been a day after i got a call from myself free servicing but I think i paid five-year money, but he /our company I did not call me once.The money went to my water, maybe a company like this might make a fool of people.
Biil missing
Duplicate bil
AC repair, no cooling
It’s been an year, I am unable to contact any sebckze. Centre of yours. Kindly send a rep to repair my AC.
Refrigerator sent with a broken bottle rack
Very bad product. After sales service is very poor. Customer care no is always coming engage. I had purchased the fridge on 7th Oct. 2018 and from then on I am after them. Nobody has attended to my complaint. Worse company and worse products.
Very Bad Service
I have purchased a Haier Split 1.5ton AC on 2nd Aug 2018 in Delhi Palam Dwarka new delhi 110077 and logged a complaint agaist it when the AC stopped working after than the technician came and checked but he has no idea about that model of AC or about split AC . Now mid of oct 2018 has arrived and till now they say that they have ordered one PCB for indoor but didn't check the outdoor then said outdoor PCB is also damaged and have ordered that. But till now they haven't figured the problem or resolve that. I haven't seen a company which treats it customer in such a way. I had a worst experience with your service center. Definitely I am never suggesting anyone to buy Haier product and definitely not repeating this mistake again.
Worst Service
They came to check the AC cooling. And they didn't even listen to the problem. He just came and cleaned it which I would have done it myself. He just cleaned it with a brush and went when my problem was the AC gave the same cooling at 16 and at 25. And now I have a F1 error. I don't know where to go and tell this problem and your customer care number don't even work.
HOOGHLY SERVICE CENTER ARE FAKE
W
ORTH LESS SERVICE CENTER IN KONNAGAR.LAST ONE MONTH ARE A/C COMPLAIN.NOW 6TH MONTH ARE REMANING.
COMPLAIN ARE GAS REFILE AND MAINTENCE.
Ac's complaint
Hello ,
worst Ac' service,
we have purchased Haier Air conditioner nos 3 which are two ton of 2 and one ton of 1.
These ac's placed in medley's shop in kalmboli area.
we are facing problem from passed 3 months and we trying to contact customer care and they record our complaint. Technician come at our place they solve issue but next day happened or after two three day problems remain same. we don't want your ac now....its giving us lot of problem .... I have attached bill of purchased... we are fed up of these Ac's..
Delay in Service of AC by your Service Center
I have purchased a Haier Split 1.5ton AC last year and logged a complaint against it in around end of June 2018 when the AC stopped working after than the technician came and checked but he has no idea about that model of AC or about split AC . Now mid of July 2018 has arrived and till now they say that they have ordered one PCB for indoor but didn't check the outdoor then said outdoor PCB is also damaged and have ordered that. But till now they haven't figured the problem or resolve that. I haven't seen a company which treats it customer in such a way. I had a worst experience with your service center. Definitely I am never suggesting anyone to buy Haier product and definitely not repeating this mistake again.
Service
Normal services
Replace out door unit
Dear Sir,
It is to inform you that i have purchased Haier split AC 1.5 ton model no. HSU19TCR3C on date 22 Sep. 2017(Invoice attached) and from the six month after the purchase cooling problem occurring.
I have complain many times in your toll no. but no positive response from your side.
Service request numbers are :-
LU20180330100975 on date 30/03/2018
LU20180404107223 on date 12/04/2018
LU20180429101443 on date 29/04/2018
LU20180429101443 on date 8/05/2018
LU20180523104138 on date 22/05/2018
Lu20180623107224 on date 23/06/2018
Your area representative Mr. Pervej Reabareli UP. He come every times but he partially repair the AC and my problem is not short out till date.
Do not repair the AC please change the defected unit as soon as possible.
Your service is too poor we will not purchase the any type of appliances from Haier and never recommend to others.
Sir ,
my problem is not resolved your side no response
,.................
Regards
Narendra Kumar
Worst service center ever!
I had bought this haier split ac last year april 2017. After two days installation, the ac stopped giving cooling effect. Then those service center guys cane abd said there is gas leakage in the pipe n repaired it.
After a year i shifted my house. So i had to dismantle and reinstall the ac in my new house. Which i installed in this year april. After installing they said they have to fill the gas again as the gas got leaked. So they did! Now again since Past three weeks cooling effect has stopped. It s not even a month since they filled gas. From the time i have got this ac i am just facing lot of problems.
PROBLEM 1 - Gas leakage multiple times
PROBLEM 2- No cooling
PROBLEM 3- no proper service from the service center
PROBLEM 4-They don't address my issue on time
PROBLEM 5- The service center people keep delaying the service and i have to constantly remind them and call them hundred times!!
PROBLEM 6-service center doesn't respond properly.
PROBLEM 7-the service is not at all the worth of money i spend.
PROBLEM 8-I lost the remote . So when i complained regarding that. The service center guy asked me to watsapp the model number to a number. Which i immediately did. After that there was no response from their side. I had to constantly remind them . Then finall yesterday they came with a remote which was not compatible with my AC. So my question is what is the point of taking a photograph of the model number and watsapping him? When you end up getting nothing. Now they are like they need another four days of time to get the remote.
PROBLEM 9-As there is no cooling effect again. I called the customer care number. He said that the mechanic will come within 24 hours but the service will be chargeable! But why??? What is my fault in the gas leakage? Why is it chargeable? Your technicians aint efficient enough so how is it my fault?
My biggest fault is i considered buying ac from your company. This is my biggest fault.
I stay in Vellapanchavadi poonamalee high road area in Chennai. So people if you are planning to buy AC from this company and you stay in Vellapanchavadi. I would suggest you not to buy!!! Because if your ac gets some issue the service center will never address the issue on time and you will get frustrated with them.
I hope my complaint reaches the higher authorities of Haier company!
Complaint against Service Center
I have Haier Split Ac which had cooling problem. After complaining technician visited from Sai Service Center,!Goregaon. According to him the part was burnt in compressors due to shortage of gas. He made bill of 6000 which I paid. But the moment he left, I checked and found that I’m having same cooling issues. If I call that service Center, that technician suggests me to change the Ac. If it’s like that he should had suggested before. And what about my paid money?
I never expected such reply from your service center.
I request you to find out some solution
I have receipt of 6000 which I paid yesterday
Thank you
Not proper installation
Dear,
Our a/c when was installed but same time installation not properly and now our a/c damage due to wrong installation so I m asking you whoes are responsible please let me know us....
Regards
Sajal halder
Haier service
Watre is coming out of the ac with some sound so plz make a service
Service
First time free service
Delay in Installation
I purchased spilt AC on 28/04/2018 but till today i.e. 06/05/2018, no one entertained for installation. I am in contact with AC dealer as well as customer care of haier. Only my complaint registered for sympathy but not for action. A poor condition , I have to wait only or install from other installer.
CHANGE THE A/C
I brought a Haier 1.5 window AC on 04/20/2018 n from the store technician came to fix that, we was busy in our daily schedule so we didn't get chance to check the cooling of the AC, on 04/30/2018 we checked the AC there is no cooling so we called in the store and they send one technician n he told there is not Gas n some leakage problem. we store in the store to change the AC he refused to do that. no response from him. this is the first time I tried to use HAIER very bad experience.
Warranty not cleared
Our Haier Ac 1.5 ton, I had purchased April 2014, so many times it will trabull the past 4 years I had several times gas leaked problem, finally compressor had 100% failed, the compressor warranty 5 years I have purchased bill, but company warranty does not cleared me, 100% tension please avoid Haier electronic items.
Worst service experience for inverter Split AC
Haier 1.5 inverter split ac is not working since past 2 months. I had raised a request C020180303102365 regarding this. The technician visited after 3 days and informed that PCB is damaged. Yhey ordered for a new PCB. some one from customer care called me and said PCB has arrived and asked to share the code. The technician would reach soon. They had resolved the ticket by getting the code from me and the technician never turned up.
I had raised a new ticket C020183012104099 since the issue is till unresolved. One technician came and said the issue is with sensor and will need to check if sensor is available. I am really frustrated with the unusual delay and worst quality in service. I had reported the issue in Feb and still this is not resolved.