HRTC Helpline No. 94180 00529

Sir today I was traveling from hamirpur to Shimla. The bus stoped at Ambika dhaba near Chamakari Pull Solan. The owner of that dhaba charged 40 rs. for single prantha.why HRTC empanelled this dhaba in the list where the rates are so high... Moreover the daily news paper shows that in empannled dhabas rate will be low...

Hi sir today bus no Hp63 6645 start una to baddi special at 11am. After some time checker coming in bus and found conducter not cut the tickets of one passnger. After that checker stop the bus and take to dabba at bungga saheb. After 45 minutes he do the lunch. But due to this many passanger not joining her company.because bus is late due to bus checker lunch.can you please share her lunch is important ya passanger

Dear sir,

This is very bad to share that today on 04/10/19 I'm am travelling with hrtc Sarkaghat depot bus no HP 28A 7362 from kharar to nangal i have take this bus from kharar at 8:00 am after 45 minutes driver stop bus at nasib dhaba at bharatgarh round about half an hour I am working in private company and I am getting late to reach destination. So kindly look in to matter that after 1 hour driver and conductor stop busses unnecessary.

Dear sir/mam
My name is Abhi I want to tell you that your department bus no HP67 3693 DRIVER is not Good in behavior, I am asked question for regarding seat available and time they melee with me why because I am comman man of this country.driver can't perform well duty please take action against him or I want to go in police
Date 15August2019
Place Chandigarh bus Stand 43

Priyanka saklani
Village dabrehal post
office chimnu tehsil
Joginder nagar district
Mandi 176120
Phone no 73035xxxxxx

Date:- 10/07/19

Regional manager of HP transport
Sarkaghat
Sub:- complaint against bus conductor or driver.

Sir
I  want to draw you kind attention towards the rude and irresponsible behaviour of both the drivers and the bus conductors with the commuters.
A bus belong to the sarkaghat depo and the bus no is HP 281478 which I confirm from joginder nagar bus stand . I want to complaint about the bus conductor behaviour.I have been 13 days to traveled by hp transport and my dropping point were the same as I wanted to get down but he said this isnt a station . He start to argue with me in a very illiterate way he has no manners how to talk with the passenger mainly with a ladies. Conductor he spoke like a uneducated person may be he was recruited by under a quota system or he got his job by someone else recommendation I said this because if he is getting his job by own hard work he knows very well how to behave with people's or he has a spoken manners. His behaviour at that time was very unkind, unfriendly, irrispectful . That conductor needs to learn some etiquettes which is their parents forgot to teach him You should provide a some etiquettes training for your conductor or driver's before recruiting them. That conductor I don't think isn't safe for passengers i m very sure some day he will be in a jail because of that behaviour.
When was I stepped down from the bus the driver immediately moved a bus what if I fell down or injured at that time who was responsible for that situation. If that wasn't a station it's ok I was ready to get down on other station but he can spoke that thing politely or in a mannered way. I m mantioning a ticket image you could check below:-



Bus route : sarkaghat to Pathankot.
Boarding point :- dabrehal
Ticket number :- 237104
Dropping point :- badyada
Time:- 07:38:32 am
Date :- 10/07/19

I hope you would take a strict action against this kind of behaviour. I would appreciate your immediate attention to this matter. I eagerly looking forward your reply.

Thanking you
Yours faithfully
Priyanka saklani.

This is to complaint about the bad way of talking by your man using whats app on no. ××× for resolving the problem. But his way of talking us too bad. I complained him about the bus driver not stop the bus at lower khalini shimla which is marked as a bus stop but the driver did not stop the bus there for the passengers. When I complain about this on that no. over whats app he didnt take any action and when i asked him to do so then he start miss behaving and start using inappropriate words and then blocked me . But i have taken the screen shot of his conversation as a proof

today i travelled in one of your bus HP 64 6405. first of all i asked the driver to stop the bus at sec 6 parwanoo but he did not stop the bus and talked to me very rudely when i asked him to stop the bus. he dropped me 3 kms away at parwanoo sector 1 and i had to go 3 kilometers back in such heat and humidity and if no action is taken I will take more strict action and on higher level these government drivers had made the traveleers like beggar or what. never use hrtc busses ever. thankyou

While I was traveling from shimla (8/4/2019) it was around 7:30 when I pic the bus from by pass
HP 14 B 2294 .After 20 minutes near taradevi I gave 2000 note to conductor for the ticket and told him that I have green card as well as ,he simply refuses that this is not applicable .again I said it is applicable from shimla to solan . He argued and said give the change either leave the bus. It was a long rute bus first time this was happening to me all passengers was looking to him even 1 said talk politely .by luck I had only change approx 63 so he used green card .I said at solan kindly give me another ticket and no issue give me balance later .he said all passengers is going to solan so not possible. When I arrived solan he said that come with change I said this is long rute bus u can't say to leave me from bus .he was saying leave the bus and get the change another bus is coming .. He was very rude I don't know why. He was harrasing me .bus was almost full .I want revert as soon as possible .

Good afternoon sir/ma'am...... I am an disable person..... My icard number is 38672....... Today I am traveling from Bathri to devi dehra in Pathankot - Chamba bus...... Bus number is HP-73 7828.......

Bus driver misbehave with me...... He said get out of form the bus....... I feel too embarrassed....... He even did not talk in a proper way....... When I said I filled complaint against you..... He said do whatever you want to do...... Please sir take action on this kind of driver..... So people like me not suffer anymore....... Please please please please sir it's my humble request to you

Dear sir/ Madam,
My name is manoj Kumar. I had to go to Nalagarh on 06/09/2018 from Swarghat. I handed Hamirpur Baddi bus to Swarghat station but the driver not stopped the bus at the bus stop and stopped the bus 200 meters ahead, where a person was standing. The driver did not stop the bus when we ran towards the bus. Because of the driver, I could not do my duty and I had to be a victim of mental harassment.