Hotstar Customer Care No.

Updated on Wednesday, 6 December 2023 - 3:53pm

Organization:

hotstar.com

All India Number(s):

81048 03351 (WhatsApp Support)

Website:

Official Website

Email

hello [at] hotstar [dot] com (For Feedback)

Important Links

Head Office

Novi Digital Entertainment Private Limited
Urmi Estate, Ganapatrao Kadam Marg,
Railway Colony, Lower Parel, Mumbai,
Maharashtra 400013

Social Sites

Comments

Mon, 15/08/2022 - 8:07pm — Md Mumtaz Alam (not verified)

Hotstar

Bina verify kiye hue mere 149 ka hotstar richarge kr diya gya h mujhe mera 149 rs refund cahiye

Thu, 11/05/2023 - 8:09pm — Batting Raja (not verified)

Refund

My paise not refund my account

Sat, 06/08/2022 - 12:42pm — Shivam Patel (not verified)

149 Rs Debit in my Crédit card without any permission

Date 06/08/2022 debit 149rs my Credit Card account without any permission so refund my balance and cancelled my service please.

Sun, 14/08/2022 - 10:15pm — Tikam panwar (not verified)

149 rs debit

149 Rs debit from my paytm wallet without any permission
I Want full reversal
Because I don't use hotstar

Sun, 28/08/2022 - 8:32pm — Mehul (not verified)

Pement problem

Pement thaya pachi not service

Wed, 03/08/2022 - 7:59pm — SHASHI KUMAR NAYAK (not verified)

149 Rs Debit in my account without any permission

Date 03/08/2022 debit 149rs my phone pay link account without any permission so refund my balance and cancelled my service

Tue, 09/08/2022 - 7:31pm — Anonymous (not verified)

Sir Mene account dillte kar

Sir Mene account dillte kar Diya fir bhi payment kat Liya automatically payment katna Galt h

Tue, 02/08/2022 - 4:21pm — Jayaprakash M (not verified)

This is in regards to my account in which your team has deducted 149rs from my debit card without any intimation and without my permission. please refund it back and cancel my subscription otherwise I have to call my bank to raise a dispute against the same.

Mon, 01/08/2022 - 9:48am — Anonymous (not verified)

149 rs debit my debit card with out any permission

Date 31/7/2022 debit 149rs my debit card with out any permission so refund my balance and cancelled my service

Tue, 09/08/2022 - 6:11am — Sonu Sharma (not verified)

Without permission my account debit 149 auto pay

I was 3 month ago purchased Disney+hostar and paid 99.
Company ne proud karke us pack ko auto pay kr diya jis karan mere account se without any my primission me account se 149 rupees kar liye gye
Jabki me inki piche wali sewa se bhi khush nhi tha
Mere ko kisi bhi parkar ka pack nhi chaiye mujhe mere pese wapis credit kr diye Jaye

Thu, 07/07/2022 - 7:12pm — Inderjit Singh (not verified)

149rs debit in my account without any permission

Sun, 31/07/2022 - 10:49am — MD MAHTAB ALAM (not verified)

149 my reafund

Please my rupies reafund

Wed, 03/08/2022 - 10:01pm — Yogesh (not verified)

To refund my money

I recharge my hotstar account 7568xxxxxx in April month but now automatically recharge my hotstar account from my Paytm wallet without my permission

I want to refund my money which was deducted from my account without my permission

My hotstar no.is 7568xxxxxxx

Sun, 28/08/2022 - 10:02pm — Deepak Kumar Lahot (not verified)

I have recharge with rs 149 but my live match was not activated

Plz
I hve recharge with rs 149 so plz play my hotsatar or refund me

Thu, 23/06/2022 - 5:14pm — pritamindia (not verified)

Regarding taking subscription from airtel

I have 1 year subscription, if I take 3 months subscription, will the previous subscription get canceled, or will it be added?

Wed, 06/04/2022 - 7:49pm — Rishabh Pandey (not verified)

American Disney+ shift

Hi,
I bought a Disney+ yearly subscription in USA in Oct-Nov of 2021 and am now unable to access it from India after having moved here a couple months back. Please either help me convert that to a Disney+ India (or Disney+ Hotstar subscription), give me access to the original subscription from my current location in India, or refund the amount for the remaining duration. It's fine if I only get access to Disney+ content and not to Hotstar titles. Any help is much appreciated as I've already tried everything I could think of.
PS: VPN is not an option since it comes with a significant reduction in speed due to re-routing as well as a sizable monthly cost.

Best,
Rishabh Pandey

Sun, 03/04/2022 - 3:10pm — RJ (not verified)

Hotstar subscription not working

I have taken subscription at india for one year currenty i moved to uzbekistan here this subscribtion not working. Please let us know for what should make changes in setting to watch hota tar

Wed, 25/05/2022 - 12:07pm — Durairaj (not verified)

Reg: Could not access disney plus hotstar account

I have recharged for an year the plan validity still exist but I could not access now.

Mon, 23/05/2022 - 1:04pm — VALIULLASHEEIF (not verified)

Not working

I have subscribed for one month but app is not working properly I want know how to use this app

Sun, 08/05/2022 - 8:22pm — Ebinesar (not verified)

Hotstar subscription is not working

Dear sir/madam,
I hotstar subscription pack rs99 recharged fewvdays before... But still not working my hotstar so please kindly resolve this issur
Thanking you

Sun, 27/03/2022 - 7:20am — Rohit Dubey (not verified)

Forcely upgrade

I have subscription but forcely upgrade tv screen not working on tv I have only watching in mobile app very poor

Tue, 18/01/2022 - 10:52pm — nitant trivedi (not verified)

Screen recording

I'm using HDMI cable to connect my ipad to samsung tv....but movie not playing and error occurred : screen recording detected, but no screen recording is going on...
I wrote email but no response from your side...& Ps: i reinstall, log in & logout already done multiple times...

Thu, 30/12/2021 - 8:18pm — Abhishek kumar (not verified)

Money Deducted without any intimation

Hi Team,

This is in regards to my account in which your team has deducted 499rs from my debit card without any intimation and without my permission. please refund it back and cancel my subscription otherwise I have to call my bank to raise a dispute against the same.

Regards,
Abhishek Kumar

Wed, 13/07/2022 - 2:06pm — Shravan kumar (not verified)

Money Deducted

Hi Team,

Wed, 06/04/2022 - 7:09pm — Neha Kumari (not verified)

Money was deducted but I didn't get the subscription

I also faced the same issue. The money is still not refunded. What to do?

Thu, 17/03/2022 - 4:34pm — Khushboo Patel (not verified)

I faced the same issue and

I faced the same issue and it's not getting resolved, did ur issue got resolved?

Sun, 31/10/2021 - 5:00pm — Aroon Kumar giree (not verified)

I have already hotstar subscription but why I am not watching

I have already hotstar subscription..but why pay again

Thu, 30/12/2021 - 2:15pm — Jeeva (not verified)

I need to speak your executive,for the reason of subscribtion

I have already done the 499 subscribtion pack.now i lost my mobile,so i can't able to watch multiplex movies and shows.

Wed, 16/03/2022 - 3:58pm — SHAILAJA (not verified)

subscription renewal

through VI i had recharge of hotstar subscription on 4 th march but my subscription is deactivated , so reply reply on this

Wed, 27/04/2022 - 8:02pm — M. Krishna koushik (not verified)

we have recharged our mobile

we have recharged our mobile phone to get 1 year hotstar. But the hotstar account was not activating

Sat, 04/12/2021 - 11:17am — Kummari Naveen (not verified)

I have alradey hotstar

I have alradey hotstar suscriber but why pat again

Sat, 12/03/2022 - 11:33am — SWARAN KUMAR (not verified)

I have alradey hotstar suscriber but why ask for again pay

I done recharge 499 on 24-02-2022. All is well till 07-03-2022 but i reset my phone. After resetting i want to see the match on hotster but they asking for subscription. I gave the bank statement already but they did not respond.

Tue, 12/04/2022 - 8:14pm — Ravi.m.kamble (not verified)

Hotstar

Sir Maine vi ka 499wala recharge keya he par mujhe aap ka hotstar aap barbar login karo bol rha he Maine bohat bar app no uninstall kiya he par app kam nahi kar rha sir

Mon, 25/10/2021 - 11:10am — Moiz Ahamd (not verified)

Refund money

24/10/2021 sir Mera Account she balance 499 rupes dedacted hwa hai Jo ke hotstar klye unsubscribe hai Mera paisa rutne krye please

Sun, 26/03/2023 - 11:55am — Mrs. Mosarrat Jehan (not verified)

Refund of money

I did not renew hotstar subscription then also my money is deducted by auto renew method. It is fraud. Kindly refund my money.

Sat, 23/04/2022 - 12:43pm — Navdeep (not verified)

Refund my money 149

I have 2 subscription please .
Please dismis my subscription 149 rs
And refund my money please

Mon, 18/07/2022 - 6:32pm — Alakh Raj (not verified)

Refund my money

Hamko pata nahi tha mera pess kaat liya hai aaj hi ke din mera pahla plan kal khatm hone wala tha to mere se puchhe pager

Sat, 09/04/2022 - 9:36am — Rahul Patra (not verified)

Hotstar subscription recharge nahi hua he lakin paise debit hua

Paise bapas kaise ayega

Mon, 25/10/2021 - 12:35am — Ankit Aksh (not verified)

Duduct my balance from debit card but subscription not received

Dear Sir,
Today deduct my balance from my debit card but subscription not received.please tell me what i do.

Sun, 24/10/2021 - 9:58pm — Shashank Pal (not verified)

Paid 2 times to upgrade plan but it's not done

I have paid 2 times (419*2) to upgrade plan but it never got upgraded. I want my refund I did upi payment now I want refund only

Sun, 24/10/2021 - 9:45pm — Anonymous (not verified)

Hi Team, RS 899 has been

Hi Team,

RS 899 has been debited from my account but still my services has not been resume it asking for renewal again. Please look in to it as my imp Match is going on

Regards,
Abhijit

Fri, 29/04/2022 - 7:30pm — Sanjeet (not verified)

Repeat Renewal

Same issue with I am going through done 1 year subscription but asking again to make an recharge within 25 days the subscription got over how come possible this …
Please team Hotstar revert as soon as possible

Mon, 18/10/2021 - 4:46pm — Dabhi Bhavesh (not verified)

sir Rs.499 got deducted from

sir
Rs.499 got deducted from my credit card without any intimation please refund my money back and cancel the subscription.

Sat, 02/04/2022 - 1:44pm — Rahul soni (not verified)

Recharge kiye hotstar k 499 k

Recharge kiye hotstar k 499 k but 2 gb data nhi de rahe hai offer me tha 2 gb daily data

Wed, 30/03/2022 - 12:30pm — Vikas kumar (not verified)

Refund

What was the recharge of Hotstar I have not received any recharge for my mobile

Thu, 17/03/2022 - 3:33pm — Kishorjadhav (not verified)

Subscription cancel and money back

Please Hotstar Membership Cancel

Sun, 10/10/2021 - 1:54pm — Kunal SIngh (not verified)

I have Already Recharged 399 Not Watch IPL In My LED

*I have Already Recharged 399 Not Watch IPL In My LED Because He told Upgrade Ur Plan but sowing 499 Plan Offer Price In 399 then I recharge 399 When I recharge Then Again displaying 899 Plan This Is HOTSTAR Cheating*

Sun, 03/10/2021 - 3:58pm — ABHISHEK MUKESH JAIN (not verified)

Early discontinue my subscription

I have taken 1 year subscription and ending on december 7 2021 but you people disconnected my subscription on 2-10-2021 so refund my money for remaining 2 month or start my hotstar services for 2 month till 10 december 2021

Mon, 25/10/2021 - 12:17am — Salman Mirza (not verified)

Payment refund plz

Mera phonepe se galti se ek baar me 499 ka 3 baar recharge ho gaya hai or teeno baar ki payment successful bhi ho gayi hai mere account se bhi teeno payment cut chuki hai plz meri 998 ki payment refund kardo 2 baar ki

Thu, 30/09/2021 - 12:49pm — MINESH PATEL (not verified)

cancel of subscription and refund of money

sir
Rs.499 got deducted from my credit card without any intimation please refund my money back and cancel the subscription.

Fri, 07/04/2023 - 11:00pm — Vijay prakash (not verified)

My money refund please 472 rs

Hi mere pese vapis chahiye Jo mene abhi richarge Kiya hai

Mon, 25/10/2021 - 3:00pm — Suraj shende (not verified)

Refund money

sir
Rs.499 got deducted from my debit card without any intimation please refund my money back and cancel the subscription.

Thu, 23/09/2021 - 12:24pm — Anonymous (not verified)

Refund money

We hav purchaged hotstar, but an amount of Rs709/- has been taken from me through paytm wallet. Pl return the amount and discontinue the subscription immediately.

Wed, 22/09/2021 - 10:55am — Anonymous (not verified)

Sir Rs.499 got deducted from

Sir
Rs.499 got deducted from my credit card without any intimation for 1 year subscription but i have not interested so please refund my money back and cancel the subscription.

Sun, 24/10/2021 - 10:03pm — Yogendra kumar (not verified)

Refund money

Subscription transation successfully but not watching match

Wed, 22/09/2021 - 10:33am — MAHESH GAWAS (not verified)

Deactivate auto debit

Deactivate auto debit
I am active your Hot star desny for one year plan on my icic bank credit card but, from your side it will auto debit every year. So i am want to stop this auto debits service from my icic bank credit card. I don wont to continue your service.please refund my debit amount rs 499 / - this year on 19/09/21
PLease find my contact no 845****828

Tue, 21/09/2021 - 1:02pm — Anonymous (not verified)

Credit card auto recharge Without information

I have not recharge my hotstar account on 20-09-2021 with Rs.499/- through my credit card through auto recharge and debited Rs. 499/- without OTP(auto-debit) when ask credit card department(bank) they were saying your merchant (hotstar) has redebited but without informing me r asking for any OTP how come it is done this is actually a fraud even though amount sound small Rs499/- but it's my hard earned money and why someone would steal it from me its pathetic and if it's done from hotstar please return my money back to my account.

reply
Contact me XXXXXXXX78

Sun, 19/09/2021 - 5:49pm — SANJAY OTARMAL SEMLANI (not verified)

CREDIT CARD fraudulently charged

Rs.499 got deducted from my hdfc CREDIT CARD where i have not subscribe to any of your membership and amount got deducted without any intimation please refund my amount back to credit card.

Fri, 10/09/2021 - 10:41pm — Anonymous (not verified)

Rs.399 got deducted from my Paytm wallet account.

Rs.399 got deducted from my Paytm wallet account without any intimation please refund my money back and cancel the subscription

Sat, 04/09/2021 - 12:43am — Anonymous (not verified)

Priority high: My remaining hotstar subscription

Dear Hotstar team,

I am a subscribed member of hotstar in USA. I recently got an email that hotstar service in USA is deactivating and got a coupon code to continue my subscription through hulu for the remaining period of my subscription (that is April 2022). I used that coupon to activate my membership with hulu but somehow I see it got cancelled and if I resubscribe, it asks me to pay. Can you please look into this issue at a high priority as I am missing out watching hotstar content while I have still paid.

Sat, 02/10/2021 - 11:14am — Anonymous HARI SHANKAR KUMAR (not verified)

Money got deducted without permission

Sir,
Rs.499 got deducted from my credit card without any information please refund my money back and cancel the subscription.
Thanks

Tue, 29/03/2022 - 2:22pm — Rajeev kumar (not verified)

Recharge

Sir my phone call problem please sir refund my recharge

Wed, 01/09/2021 - 11:40am — Sudheer babu (not verified)

Download option is not showing,

I have paid Rs 399 for Hotsar vip subsciption for the number -xxxxxxxx21, two days back it showing download option,but now doesn't showing option, I'm not able to download, and 22/may/2022 this is my next bill payment,but it asking again subscription..
So Sir /Madam kindly check the problem..

Tue, 19/10/2021 - 9:07am — Rakesh baniara (not verified)

Return payment

have paid Rs 399 for Hotsar vip subsciption for the number -xxxxxxxx21, two days back it showing download option,but now doesn't showing option, I'm not able to download, and 22/may/2022 this is my next bill payment,but it asking again subscription..
So Sir /Madam kindly check the problem

Tue, 21/09/2021 - 8:13pm — Hony (not verified)

Hotstar no opin is ipl

My hotstar 22 march 2022 subscription

Tue, 27/07/2021 - 10:43am — shabaj alvi (not verified)

Rs.399 got deducted from my

Rs.399 got deducted from my bank account without any intimation please refund my money back and cancel the subscription

Tue, 21/09/2021 - 9:23pm — Mohd Waris (not verified)

unsubscribe me

Rs.499 got deducted from my credit card account without any intimation please refund my money back and cancel the subscription

Tue, 21/09/2021 - 5:03pm — dindyal kumar (not verified)

hotstar

mera hotstar nahi chal raha hai

Thu, 12/08/2021 - 5:52pm — Pradeep Kumar Sahu (not verified)

Rs.399 got deducted from my

Rs.399 got deducted from my bank account for one year renewal propose. But now sms come, ur payment is cancellation.why?

Mon, 26/07/2021 - 2:05pm — satyajit patil (not verified)

cancel of subscription and refund of money

sir
Rs.399 got deducted from my credit card without any intimation please refund my money back and cancel the subscription.

Wed, 22/09/2021 - 10:24pm — Mohd Waris (not verified)

unsubscribe me

Rs.499 got deducted from my credit card on 19-9-2021 without any intimation please cancel the subscription.
apart from deduction of money i am not able to watch anything

Sun, 11/07/2021 - 12:08pm — Padma Agarwal (not verified)

Refund

We have already bought the premium subscription but they debetid our money for vip

Sat, 19/06/2021 - 6:23pm — Aniket Jain (not verified)

Money got deducted without permission

Rs.1499 got deducted from my credit card without any intimation please refund my money back and cancel the subscription.

Sun, 12/09/2021 - 10:01pm — Sandeep Gupta (not verified)

Refund of 1499 subscription

Rs.1499 got deducted from my paytm wallet without any intimation please refund my money back and cancel the subscription.

Sandeep

Fri, 04/06/2021 - 12:54pm — Prashant (not verified)

Regarding membership

I pay 499 for one year hotstar membership
Yesterday. Today they asked again pay for membership.

Thu, 03/06/2021 - 1:13pm — Rajvi (not verified)

Login Issue

When I open my Hotstar today, it shows an error stating "Hotstar Thinks you are travelling, Click Ok to Continue", When I clicked Ok..My Hotstar account got automatically signed out. I Tried to Relogin, But Country Code was showing +65 instead of +91.

Do you have any solution for this?

Tue, 01/06/2021 - 1:34pm — Anonymous (not verified)

Payment was deducted but

Payment was deducted but payment got failed in your website when I ll get my money back.
Worst customer care ever, you guys don't have toll free number saying to chat with us but waste of time it's robotic control no real time employee for reaching you.

Sat, 01/05/2021 - 8:51pm — Anita Shrivastav (not verified)

Refund of Rs399/-

We have not purchaged hotstar, but an amount of Rs399/- has been taken from me through credit card. Pl return the amount and discontinue the subscription immediately.

Thu, 01/07/2021 - 8:31pm — Akhilesh Shingade (not verified)

Refund of 399/-

I have reactivated my hotstar account on 19-06-2021 with Rs.399/- through my credit card, but again on 28-06-2021 it was again debited Rs. 399/- without OTP(auto-debit) when ask credit card department(bank) they were saying your merchant (hotstar) has redebited but without informing me r asking for any OTP how come it is done this is actually a fraud even though amount sound small Rs399/- but it's my hard earned money and why someone would steal it from me its pathetic and if it's done from hotstar please return my money back to my account.

Mon, 25/07/2022 - 11:25pm — Sikandar (not verified)