Hotstar Customer Care No.

Updated on Wednesday, 6 December 2023 - 3:53pm

Organization:

hotstar.com

All India Number(s):

81048 03351 (WhatsApp Support)

Website:

Official Website

Email

hello [at] hotstar [dot] com (For Feedback)

Important Links

Head Office

Novi Digital Entertainment Private Limited
Urmi Estate, Ganapatrao Kadam Marg,
Railway Colony, Lower Parel, Mumbai,
Maharashtra 400013

Social Sites

Comments

Tue, 01/09/2020 - 10:37am — Ashis Agarwal (not verified)

I recharge my hotstar acount with 399 but unable to make it please solve the problem or refund the money
back or I'll be taking the legal action or fix the problem as soon as possible kindly requested

Thu, 27/08/2020 - 8:29pm — Anonymous (not verified)

Recharge problem

Not live sports

Thu, 27/08/2020 - 11:02am — Shonimaroshan (not verified)

Not able to see any movies...

Hi Sir/Madam,

We are not able to see any movies available in hotstar as we've paid for 1year subscription. Kindly rectify the same.

Regards,
Shonimaroshan

Sat, 22/08/2020 - 6:52pm — Ramandeep kair (not verified)

Premium episodes

Hello ma'am/sir
Am already recharged of 399 for this year 2020 ,in lasi month ,but today this problem is occours you will enable to see premium episodes, kindly solve my problem.
Thanks

Thu, 20/08/2020 - 4:21pm — Anonymous (not verified)

Help

Thu, 20/08/2020 - 11:13am — UmeshAnonymous (not verified)

Amount is debited premium is not activated

Sir iam hot star coustmer amount is debited in my account premium is not activated please resend the money 399

Mon, 21/09/2020 - 7:25pm — Feroz khan (not verified)

Subscribe kiya lekin hotstar not working

Sir iam hotstar costumer amount is debited in my account premium is not activate please resend the money 399

Sun, 20/09/2020 - 8:03pm — Suman Kumar (not verified)

Abhi tak active nahi hua hai

Sun, 20/09/2020 - 9:31am — Sunil Sharma (not verified)

Mene kal 399 ka recharge

Mene kal 399 ka recharge karvaya vah kitne dinon ka hai

Wed, 21/04/2021 - 12:28pm — Sagar (not verified)

399 no mebarbarship

Mene 399 ka recharge
Submitted by sagar dushing (not verified)

Sun, 20/09/2020 - 9:25am — Sunil Sharma (not verified)

Main karle to 399 rupay ka

Main karle to 399 rupay ka recharge karwa

Sat, 19/09/2020 - 8:00pm — kishor (not verified)

not coming otp

to bad to login

Thu, 10/09/2020 - 9:52pm — Naresh (not verified)

Amount is debited premium is not activated

Sir iam hot star coustmer amount is debited in my account premium is not activated please activate my account

Thu, 10/09/2020 - 9:49pm — Naresh (not verified)

Amount is debited premium is not activated

Sir iam hot star coustmer amount is debited in my account premium is not activated please resend the money 399

Thu, 27/08/2020 - 7:44pm — Suraj modanwal (not verified)

Chalu nahi horaha h star

Chalu nahi horaha h star sport1 chanle

Wed, 19/08/2020 - 3:21pm — rinku (not verified)

payment done but its not working . it shows renew or subscriptio

payment done but its not working,it shows renew your hotstar account but i also paid rs 399 on 19th aug 2020. kindly resolve it asap.

Tue, 23/02/2021 - 11:16am — Radhika savaliya (not verified)

Hotstar service problem

Payment done but not working

Sun, 20/09/2020 - 9:24am — Sunil Sharma (not verified)

Aaj main chali payega ya

Aaj main chali payega ya nahin sar ji please batao

Sun, 20/09/2020 - 12:34am — Anonymous (not verified)

Have done my payment but

Have done my payment but still acc has not been activated

Mon, 17/08/2020 - 7:57pm — Harvinder Singh (not verified)

Change mobile number & email address

Kindly change mobile my mobile number & email address

Mon, 17/08/2020 - 7:57pm — Harvinder Singh (not verified)

Change mobile number & email address

Kindly change mobile my mobile number & email address

Sun, 20/09/2020 - 9:18am — BIPLAB ROY (not verified)

I AM NOT BEING ABLE TO WATCH

I AM NOT BEING ABLE TO WATCH LIVE HOTSTAR THOUGH I HAVE PAID 399

Sat, 19/09/2020 - 8:03pm — JEETU GURJAR (not verified)

Change mobile number

Sat, 15/08/2020 - 3:26pm — B Majumder (not verified)

I will renew if it is with previous rate

Today I tried to renew my account last 2 year I paid Rs.999/- .This time I found u tagged Disney and charged Rs.1499/-. I am not at all interest for Disney and want to renew with Rs.999/- as it was. But I found no option is available of this. Tagging your choice with more amount simply cheating. write whether it will be available or not. I write again I am only interest with Rs.999/-
Biswanath Majumder
I have logged in with my Facebook account biswa [dot] 66 [dot] bm68 [at] gmail [dot] com

Wed, 11/11/2020 - 2:44pm — Anonymous (not verified)

Pay my decision

. time I found u tagged Disney and charged Rs.1499/-. I am not at all interest for Disney and want to renew with Rs.999/- as it was. But I found no option is available of this. Tagging your choice with more amount simply cheating. write whether it will be available or not. I write again I am only interest with Rs.999/-

Sat, 15/08/2020 - 3:26pm — B Majumder (not verified)

I will renew if it is with previous rate

Sat, 15/08/2020 - 7:55am — Abhishek Dadhwal (not verified)

HotStar Stops automatically on my MI TV afer one or two episode

Hello HotStar,

I am your VIP customer, I have been using HotStar on my MI TV for the last 2 years but from last 1 month, it is showing strange errors. As soon as I complete 1 episode, the app stops with an error of "Please check your internet connection". I have tried reinstalling the app and resetting the tv as well, please help.

Fri, 14/08/2020 - 1:18pm — joginder kumar (not verified)

Disney hotstar recharge kya

Disney hotstar recharge kya hai per live match nahin dekh pa raha hun

Thu, 13/08/2020 - 4:10pm — Sharada Veeresvaran (not verified)

Hotstar VIP & Premium not working on my TV

I have recharged Hotstar with VIP & Premium page and i connect the hotstar connection with my TV through my Airtel settop box, Hotstar connected by VIP & Premium shown i am not able to watch on my TV. for that i have to chrome cast the mobile with my TV.

Please help us and provide solution to resolve this issue.

thanks & Regards
Sharada

Sat, 08/08/2020 - 10:33am — Parul Sharma (not verified)

payment deducted twice

my payment for hotstar premium has been deducted twice from google pay on the same day.please solve my issue by giving me my payment of one subscription.

Tue, 04/08/2020 - 10:47pm — joginder kumar (not verified)

Hotstar

Payment Kat gai par hotstar chalu nhi hua

Sun, 20/09/2020 - 7:22pm — MD IRSHAD (not verified)

Payment Kat geya but nai chal

Payment Kat geya but nai chal Raha hai hotstar vip

Tue, 16/03/2021 - 8:21pm — Rizwan kham (not verified)

Hotstar Not working

I subscribed to Hotstar 5 months ago, at that time my SIM was of Jio but now I have got a sim pot in Airtel. Hotstar is no longer running in Airtel. Please find the solution as soon as possible

Tue, 04/08/2020 - 5:05pm — Nirmal Brijmohan Toshniwal (not verified)

Payment deducted but VIP subscription not yet done

Respected sir madam
I have done the payment through phone pay by my number but still the subscription is pending money has been deducted from my account

Sun, 02/08/2020 - 10:22pm — Dr Shivani Kalhan (not verified)

Poor digital quality

Digital lag.. disconnected audio and video and pixillating pictures

Sun, 02/08/2020 - 10:32am — Ajay Kumar Sharma (not verified)

Not use in hotstar

I recharged 399 but I am not able to do that Disney + Hotstar

Wed, 29/07/2020 - 8:22pm — ANIL Kumar Yadav (not verified)

Payment automatically deduction

Mere account se 500 kat Gaya mujhe reply de

Tue, 28/07/2020 - 4:43pm — Anonymous (not verified)

Cancel Subscription

Hello
As i am not using hotstar anymore and I don’t want to renew my subscription but today (28 Jul 2020) it’s renew automatically.
Please go through my request and cancel my subscription with refund me back.

Tue, 01/09/2020 - 6:25pm — Sandeep Singh (not verified)

Subscription cancellation

I don't want to renew my vip subscription so cancel my membership

Thu, 27/08/2020 - 10:26am — Vikas (not verified)

Cancellation of hotstar

I m not using hotstar from last 3 month and amount is deducted from my credit card please refund it and unsubscribe my hotstar.

Sun, 20/12/2020 - 11:35am — Rinku Rathaur (not verified)

Pament issu

I am not using hotstar amount attometically deducted from mahindra bank please refund it and unsubscribe my hotstar

Sun, 26/07/2020 - 12:29pm — Sonu agarwal (not verified)

login problm

My relogin successfull
But i when i going to watch moive its shows payment option or for subscription
But i already had membership....

Sun, 20/09/2020 - 1:39pm — Jignesh g patel (not verified)

Hotstar not connecting

I have already subscription of hotstar but not saw ipl match.my renewal date of hotstar subscription is 7/02/2021.i need customer care no. please

Sun, 23/08/2020 - 10:20pm — Brij mohan (not verified)

Not login

Sir.my tv no connected pay kiya hai 399 net banking sbi please check it

Fri, 24/07/2020 - 1:04pm — Anand kumar (not verified)

Payment issue

365/Rs deducted from my account on date-22/07/2020 but not submitted hostar VIP

Fri, 21/08/2020 - 5:53pm — Anonymous (not verified)

Payment problem

Please activate my account

Thu, 06/08/2020 - 8:35pm — Sandeep (not verified)

Payment issue

399/Rs deducted from my account on date -6/8/2020 but not submitted hotstar vip

Wed, 22/07/2020 - 9:00pm — Husan bansal (not verified)

No Hindi voice

No hindi voice..plz fix the issue

Tue, 21/07/2020 - 6:43pm — Anonymous (not verified)

Can't access vip subscription

As i had renewed my vip subscription in November.I was able to use it till mid-April but after that i am not able to access my vip subscription.Please get me my subscription back.

Sun, 23/08/2020 - 12:19pm — Puja dingh (not verified)

Not working on my tv

Not working on my television

Sun, 19/07/2020 - 9:05pm — Anonymous (not verified)

cannot view premium channels

Inspire of paying the charges of Premium viewing, we are unable to view.

Kindly guide.

Sat, 18/07/2020 - 9:39pm — Rishi (not verified)

I have made a complaint since

I have made a complaint since the day I subscribed ,also have mailed numerous time but no reply from your side nor u have any customer care number

Sun, 12/07/2020 - 3:05pm — pritesh barot (not verified)

mail id change

Hello, i have vip subscription but in account i have old mail id that i have lost and not able to operate. so how can i change my mail id in account , there is no option about this in hotstar app.

Sat, 15/08/2020 - 10:39am — Krishna soni (not verified)

change my old gmail id

Hello, i have vip subscription but in account i have old mail id that i have lost and not able to operate. so how can i change my mail id, there is no option about this in hotstar app.

Sat, 04/07/2020 - 6:09pm — Sahadev mhetre (not verified)

I recharge deny hotstar but not open

I recharged 399 but not start the hotstar

Wed, 19/08/2020 - 11:54am — mohit (not verified)

problam

me los 399 Rs imnot hot ster

Sat, 04/07/2020 - 8:54am — Akash Das (not verified)

Auto renewal system

Hello
As i am an hotstar user and I don’t want to renew my subscription
But it’s renew automatically pls go through my request and cancel my subscription with refund me back...

Thu, 02/07/2020 - 12:33pm — Nigar fatima (not verified)

Hotstar vip is not responding

Please return my money

Mon, 29/06/2020 - 10:40pm — Sampat Patil (not verified)

Subscription money return

Hello
As i am an hotstar user and I don’t want to renew my subscription
But it’s renew automatically pls go through my request and cancel my subscription with refund me back... return my money. Subscription money debit without my permission.

Mon, 29/06/2020 - 7:03pm — Rahul (not verified)

Money has been deducted from my account without any reason.

365/- Has debited for no reason.
Please return my money

Tue, 22/09/2020 - 11:32am — Ashutosh Kumar (not verified)

complain

Two time Account deducted one time paytm or next time Bank Account Please refund my 399 rs in my account.

Mon, 29/06/2020 - 3:37pm — Mayank (not verified)

VIP subscription is unavailable even after paying money

I have took subscription of hotstar vip and i have proof of band that the amount has been sanctioned but due to a glitch in phone it says I have to again take subscription

Sun, 23/08/2020 - 10:35am — Pankaj Kumar shau (not verified)

Regarding unavailable hotstar aftrer subscribing

Hi this is pankaj kumar shau, I am a hotstar customer even I subscribed hotstar as well with subscribe Amount 399 but i am unable to access hotstar premium I don't know why it is happening and one more thing before subscribe all sports chennal i could see but after subscribe I could not see any live sports in sports chennel so kindly check and revert back to me why I am not able to access.

Please check and comment.

Fri, 26/06/2020 - 8:58pm — Sanket Deshmukh (not verified)

Can't see movies on smart TV

I have subscribed for Hotstar VIP today. But I can't see movies on my TV. It is showing Error PL-1100

Sun, 09/08/2020 - 1:06pm — Ajeesh Anil (not verified)

App not working properly

i am also facing the same problem i have vip pack but I can’t able to play movies which is included vip.

If you found the solution for that please let me know
It will be helpful for me
Thank you

Fri, 26/06/2020 - 7:38pm — Anu (not verified)