Hotstar Customer Care No.

Updated on Wednesday, 6 December 2023 - 3:53pm

Organization:

hotstar.com

All India Number(s):

81048 03351 (WhatsApp Support)

Website:

Official Website

Email

hello [at] hotstar [dot] com (For Feedback)

Important Links

Head Office

Novi Digital Entertainment Private Limited
Urmi Estate, Ganapatrao Kadam Marg,
Railway Colony, Lower Parel, Mumbai,
Maharashtra 400013

Social Sites

Comments

399 plan

Submitted by Roshan Pandey (not verified) on Wed, 14/04/2021 - 7:15pm.

399 plan hotstar not activated my,I had payment it, please suggest me what to do.2 day before I had taken that plan.

Submitted by vipin saini (not

Submitted by Anonymous (not verified) on Sat, 20/03/2021 - 7:26am.

Submitted by vipin saini (not verified) on Tue, 12/03/2021 - 4:41pm.
I had taken membership on my old number which has been changed and i had not updated my email id while login and now i am trying to change my number n update my new number but there is no option. Kindly tell me how can i change my number.

Automatic pement my not inform

Submitted by Jayesh (not verified) on Tue, 13/04/2021 - 12:37pm.

My pement is retan Cancel Subscribe

Hotatar

Submitted by Rajeev (not verified) on Thu, 08/04/2021 - 10:01am.

Sir marae hotstar ki id active hai jo ki maine 399 rs dekar li thi lekin ab main sim port karana chahta hu to kya meri id hat jaygi ya nahi

Amount is getting deducted without any subscription

Submitted by D. B. Roy (not verified) on Fri, 05/03/2021 - 10:40pm.

Hello,

We never subscribed for Hotstar, but without any permission or OTP verification, money is getting debited from our bank account automatically. When trying to login to Hotstar, it is not allowing us to enter saying it is locked. Kindly look into this matter seriously and refund the money.

D. B. Roy

How to login

Submitted by Kritika Harish (not verified) on Tue, 02/02/2021 - 4:41pm.

I had taken membership on my old number which has been changed and i had not updated my email id while login and now i am trying to change my number n update my new number but there is no option. Kindly tell me how can i change my number.

Amount 399 remittance

Submitted by Beena M M (not verified) on Fri, 11/12/2020 - 11:53am.

Submitted by Beena amount paid on 10.12.2020-
399/Rs deducted from my account on date -10.12.2020 but not submitted hotstar vip
Please active my Subscription

Subscription paid Rs.399/- - Activation not done

Submitted by Mohan (not verified) on Thu, 01/07/2021 - 3:39pm.

Payment of Rs.399/- taken by you through my credit card without my knowledge on 04.05.2021 ref hotstar1436370. Since activation is not done.Take necessary steps to activate immediately. Monan

Hostar plan not working

Submitted by Mithun biswas (not verified) on Mon, 08/02/2021 - 6:10pm.

My 399plan are not working

I took subscription but now

Submitted by Arjun gurjar (not verified) on Fri, 09/04/2021 - 9:19pm.

I took subscription but now it is not working what I do

I am not give any data plan

Submitted by Panchanan Mandal (not verified) on Sat, 06/03/2021 - 2:54pm.

Jio company no a vip data plan.
But i am not give hoster vip plan 399

One month subscription then next month automatic deducted money

Submitted by Rajesh saini (not verified) on Tue, 17/11/2020 - 10:49pm.

One month subscription then next month automatic deducted money from my account any verification why

Hotstar vip not working

Submitted by Deepak Kumar Singh (not verified) on Wed, 17/02/2021 - 9:42am.

I have recharge hotstar vip for few month before but now he is not working

Hotstar vip not working

Submitted by Deepak Kumar Singh (not verified) on Thu, 08/04/2021 - 10:00am.

Hotstar vip not working

Deactivate auto debit

Submitted by Amit Dalvi (not verified) on Wed, 13/01/2021 - 3:02pm.

I am active your Hot star desny for one month plan on my RBL credit card but, from your side it will auto debit every month. So i am want to stop this auto debits service from my RBL credit card. I don wont to continue your service.
PLease find my contact no 99xxxxx218.

Deactivate auto debit

Submitted by sandeep pandey (not verified) on Sun, 28/02/2021 - 1:51pm.

Deactivate auto debit
Submitted by sandeep pandey (not verified) on Wed, 28/02/21 - 01:47
I am active your Hot star desny for one month plan on my Axis credit card but, from your side it will auto debit every month. So i am want to stop this auto debits service from my Axis credit card. I don wont to continue your service.
PLease find my contact no 80*****668

Deactivate auto debit

Submitted by Sanjeev Kumar (not verified) on Sun, 28/02/2021 - 1:04pm.

Pls deactivate debit payment hotstar for my credit card

we did not do subscription

Submitted by naveen kumar (not verified) on Sun, 18/10/2020 - 1:28pm.

we did not do subscription but also they have taken money from our account without our permission what to do sir and i need my money back please send it to us

unable to activate

Submitted by subbiah (not verified) on Thu, 15/10/2020 - 11:37pm.

i have subscription of rs399/-through upi but my account is yet to activate

not working my 399 plan

Submitted by Rajaram Chauhan (not verified) on Fri, 30/10/2020 - 8:14pm.

Dear.Hotstar.VIP
I am Rajaram chauahn..
October18 to reicharj Rs.399
But this Richarj to day not working
.hotstar show this maaseg plz rechiraj this thine plz check my problem
Tranjuction I'd this.p2010181725417272732652

399 hotstar vip not working

Submitted by Amit Rajput (not verified) on Sat, 12/12/2020 - 4:09pm.

Sir, I had on December 6 for 399 Recharges Hotstar Vip, which has not been activated yet, I request you to activate it again.

Log in issue

Submitted by Salman (not verified) on Sat, 10/10/2020 - 9:35pm.

I paid already 399 but still i cant log in some day after this it functioning properly but i cant that time i tried so hard

Pls I requested you for

Submitted by Anony (not verified) on Sat, 10/10/2020 - 8:21pm.

Pls I requested you for adding gravity falls and ducktales all season provide

Pls sir

Paid 399 but still asking for subscription

Submitted by P R Kamble (not verified) on Fri, 02/10/2020 - 1:58pm.

I paid 399 on 20 September 2020 but still asking for subscription.
Please do needful action into my account.

Mera hotspot nhi chalta 399

Submitted by Nareder (not verified) on Wed, 21/10/2020 - 9:09pm.

Mera hotspot nhi chalta 399 ka be recharge be h

Mera hotstar nahi chal raha h

Submitted by Anonymous (not verified) on Wed, 14/04/2021 - 3:05pm.

Mera hotstar nahi chal raha h please chalu kare mujhe ipl dekhana h

complaint

Submitted by Niraj Malviya (not verified) on Thu, 24/09/2020 - 6:32pm.

I HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT IS MADE THROUGH PHONE PAY,
BUT DISNEY HOT STAR IS NOT ACTIVATED AND NO ANY REPLAY BY COMPANY.

Hostar activetion

Submitted by Rohit parmar (not verified) on Thu, 08/10/2020 - 10:33pm.

I have done 399 packeje
But i have not a login
And 399 debit in my ac
So plse active in my hostar

Vip not working

Submitted by Kanagaraj (not verified) on Tue, 05/01/2021 - 10:42am.

Vip hotstar subscribe paid 399 but not working vip hotstar please close this issues

Vip is not working

Submitted by Lalit kumar (not verified) on Sun, 21/02/2021 - 7:52pm.

My pymnt is debit my account 399 in few months latter...but vip is not working properly

Hotstar activetion

Submitted by Akhilesh Kumar (not verified) on Sat, 10/10/2020 - 5:08pm.

399 recharge hone ke baad bhi continue nahi ho rha hai

hot star chal nahi rha hai

Submitted by Sikandar (not verified) on Sat, 03/10/2020 - 7:28pm.

Payment 399 but Disney hot star is not activated and no any replay by company

Hotstar is not activated

Submitted by Surojit dey (not verified) on Sun, 11/10/2020 - 9:30pm.

Rs 365 is payment but Hotstar is not activated

Hot star not showing the

Submitted by Anonymous (not verified) on Wed, 30/09/2020 - 12:15am.

Hot star not showing the cricket
6 days back recharge now

worst service

Submitted by Anonymous (not verified) on Wed, 23/09/2020 - 7:47pm.

I have subscribed to Disney+ Hotstar VIP on 19th September, but am unable to play content; It's asking
for a subscription till now. It's really frustrating, submitted my query but
no response till now. waste of money and time. poor customer care
Date : 19-09-2020
Disney+ Hotstar VIP

reacharge vip 399 but not active

Submitted by jaydeep patel (not verified) on Wed, 23/09/2020 - 7:11pm.

dear sir 22-10-2020 reacharge hot star vip 399 but not working and 399 debited in account plz fast solution in my complen ......

Subscription

Submitted by Ankit (not verified) on Tue, 22/09/2020 - 7:58pm.

I recharged 399 but I am not able to do that Disney + Hotstar
19-09-2020 7:38pm

Payment Deducted but not Activated

Submitted by Mallikarjuna (not verified) on Tue, 22/09/2020 - 10:17am.

i make a paymet For Hotstar+deisney For one Year Amount of Rs 399 But My Amount Was not Activated

Hotstar prime not working

Submitted by Jagan reddy (not verified) on Sat, 03/10/2020 - 6:01pm.

Already I am buying the prime but it's not working

Money has been deducted from a/c

Submitted by Monika (not verified) on Mon, 21/09/2020 - 8:37pm.

365 rs has been deducted from my account for no reason, please give me my money back

Sir pankaj kumar mere account

Submitted by pankaj kumar (not verified) on Mon, 21/09/2020 - 8:34pm.

Sir pankaj kumar mere account se balance Kat gaya hai aur density hotstar subscription not active Kya kare

Sir pankaj kumar mere account

Submitted by pankaj kumar (not verified) on Mon, 21/09/2020 - 8:32pm.

Sir pankaj kumar mere account se balance Kat gaya hai aur density hotstar subscription not active Kya kare

Payment done but subscription not started

Submitted by Avik Das (not verified) on Mon, 21/09/2020 - 6:42pm.

I have paid Rs 399 for Hotsar vip subsciption for the number -xxxxxx but subscription not started yet.
So Sir /Madam kindly check the problem... I have attached the billing invoice bellow...

Paid 399 VIP subscription but unable to see STAR SPORTS

Submitted by Puranjay Mandal (not verified) on Mon, 21/09/2020 - 1:28pm.

Its horrible experience, after payment also services not been provided. Please provide access to all channels or refund money or else will lodge a complaints in consumer court.

not able to access my account.

Submitted by Sudendu Roop Rai (not verified) on Sun, 20/09/2020 - 11:34pm.

Link my account to my new number or to my mail id.

I had payment but still showing subscribe

Submitted by Manoj kumar (not verified) on Sun, 20/09/2020 - 11:16pm.

Sir I had payment 2 time yesterday but its showing again for subscribe.. how many time I have to subscribe this channel.. plz fix this problem otherwise refund my money

Error

Submitted by Pranab Jyoti (not verified) on Sun, 20/09/2020 - 8:30pm.

payment done but its not working,it shows renew your hotstar account but i also paid rs 399 on 19th aug 2020. kindly resolve it asap.
Showing there Error what is the problem on there,but I see the yesterday match no any Problem on yesterday .

account not actived

Submitted by Prabhakar (not verified) on Sun, 20/09/2020 - 8:25pm.

I HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT IS MADE THROUGHT PANEOAY WALLET ACCOUNT,
BUT DISNEY HOT STAR IS NOT ACTIVATED, PLEASE HELP OR AMOUNT REFUND

I had payment to subscription

Submitted by Anonymous (not verified) on Sun, 20/09/2020 - 7:51pm.

I had payment to subscription of vip but there is showing premium and upgrade plz hotstar adjust in vip and activate it

AMOUNT DEDECTED BUT NOT SINGN IN

Submitted by MANOJ KUMAR PATIDAR (not verified) on Sun, 20/09/2020 - 6:27pm.

SIR
MOB- XXXXXXX524
I HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT IS MADE THROUGHT SBI ACCOUNT,
BUT DISNEY HOT STAR IS NOT ACTIVATED

SIR MOB- XXXXXXX608 I HAD

Submitted by Lopamudra rauta (not verified) on Tue, 29/09/2020 - 7:19pm.

SIR
MOB- XXXXXXX608
I HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT IS MADE THROUGHT BOB credit card,
BUT DISNEY HOT STAR IS ACTIVATED.I Want to deactive it.kindly contact me back.

hotstar disney Payment

Submitted by DEBASISH MONDAL (not verified) on Sun, 20/09/2020 - 12:30pm.

I HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT IS MADE THROUGHT SBI ACCOUNT,
BUT DISNEY HOT STAR IS NOT ACTIVATED

Double recharge

Submitted by Nandlal vishwakarma (not verified) on Sun, 20/09/2020 - 11:53am.

Payment do Baar ho Gaya hai

Hotstar vip is not working

Submitted by Harsh Kumar Srivastava (not verified) on Sun, 20/09/2020 - 11:52am.

I did pay for hotstar vip but not working

Hotstar VIP is not responding

Submitted by Dhondiba Yamkar (not verified) on Sun, 20/09/2020 - 11:21am.

Hotstar VIP is not responding even after paying money

Payment done but i can't access Disney VIP Specialties

Submitted by Suresh M G (not verified) on Sat, 19/09/2020 - 8:56pm.

Hi Hotstar Management,
I'm Suresh M G, I'm Hotstar user. my Disney VIP Subscription is done but i can't Access it. It is showing "An error occurred (NM-4000)". Plz fix it... its my humble request... otherwise refund our money...

Money deducted not able to login

Submitted by Anonymous (not verified) on Sat, 19/09/2020 - 8:48pm.

Never buy this subscription money is deducted and I'm not able to login
Useless app

Not working hotstar

Submitted by Gagan ingawale (not verified) on Sat, 19/09/2020 - 8:30pm.

Submitted by 14oo rs but not working to hotstar pleas

PAYMENT MADE BUT NOT

Submitted by Deepak mishra (not verified) on Sat, 19/09/2020 - 8:02pm.

PAYMENT MADE BUT NOT ACTIVATED
Submitted by Anonymous (not verified) on Mon, 14/09/2020 - 7:37pm.
I HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT IS MADE THROUGHT SBI ACCOUNT,
BUT DISNEY HOT STAR IS NOT ACTIVATED

i did from Google pay and not

Submitted by Deepak mishra (not verified) on Sat, 19/09/2020 - 8:00pm.

i did from Google pay and not done
Submitted by Deepak Mishra (not verified) on sat, 19/09/2020 - 7:37pm.
i done it from Google pay and dont getting how to use this please revert m asap

I have already payment in Hotstar but not active

Submitted by Himanshu Bhati (not verified) on Sat, 19/09/2020 - 1:15pm.

Sir my mobile number already pay Hotstar payment 399 but not active show please note my complaints

I have made a payment of Rs.

Submitted by Sudhanshu Rastogi (not verified) on Fri, 18/09/2020 - 12:53am.

I have made a payment of Rs. 399/-on 17.9.2020 to recharge my account, but the amount is not credited and the account has not been activated.

Not use hotstar

Submitted by Anonymous (not verified) on Thu, 17/09/2020 - 7:54pm.

Hello
As i am an hotstar user and I don’t want to renew my subscription
But it’s renew automatically pls go through my request and cancel my subscription with refund me back.

PAYMENT MADE BUT NOT ACTIVATED

Submitted by Anonymous (not verified) on Mon, 14/09/2020 - 7:37pm.

I HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT IS MADE THROUGHT SBI ACCOUNT,
BUT DISNEY HOT STAR IS NOT ACTIVATED

Hotstar vip not activate

Submitted by Prakash choudhary (not verified) on Fri, 25/09/2020 - 6:35pm.

Not Reguraley play ipl not work
Why

Not working

Submitted by Giridhar Behera (not verified) on Thu, 24/09/2020 - 8:49pm.

Kindly Active my 399 pack

I HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMEN

Submitted by Sonukumarmandal (not verified) on Wed, 23/09/2020 - 4:17pm.

I have not been able to get people even after subscribing to my Disney hotstar account

I can not find my hotstar VIP I'd

Submitted by Biswajit Mahapatra (not verified) on Sun, 20/09/2020 - 8:43pm.

I can not find my I'd and I forgot that which number I provide on payment time , so kindly help me !

Not working of IPL match video

Submitted by Aman (not verified) on Sun, 20/09/2020 - 8:25pm.

Videos cannot play more than 1 device. But the Video can play atleast 2 devices in other people.

HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT

Submitted by Ajay Kumar (not verified) on Sun, 20/09/2020 - 8:04pm.

HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT IS MADE THROUGHT SBI ACCOUNT,
BUT DISNEY HOT STAR IS NOT ACTIVATED

The amount is debited but i am not facing the problem to watch

Submitted by Viswa killada (not verified) on Sun, 20/09/2020 - 6:49pm.

I had debited the amount but im facing the problem of watching live

C

Submitted by Kailash mandal (not verified) on Sun, 20/09/2020 - 6:39pm.

Mai jio Ka rechar karia phir bhi Nahi chal rha he match

399 PAYMENT IS MADE THROUGHT BOB ACCOUNT

Submitted by PARESH S PATEL (not verified) on Sun, 20/09/2020 - 3:09pm.

PAYMENT MADE BUT NOT ACTIVATED

VIP account is not working

Submitted by Rajesh jha (not verified) on Sun, 20/09/2020 - 2:32pm.

I have activated hotstar VIP but one time only one device is working

Account payment close hone ke Karan

Submitted by Sunil Sharma (not verified) on Sun, 20/09/2020 - 9:23am.

Sir mene Kal hi 399 ka recharge karwa Jo aaj aaj ka match activate plan bata raha aur mera balance bhi kat gaya who solution nikaliye sar please

I HAD MADE PAYMENT OF RS 399

Submitted by Sagar (not verified) on Sat, 19/09/2020 - 11:11pm.

I HAD MADE PAYMENT OF RS 399 + 110 FOR (DISNEY +HOTSTAR ALL VIP ) , PAYMENT IS MADE THROUGHT SBI ACCOUNT, (PHONE PE)
BUT DISNEY HOT STAR IS NOT ACTIVATED, IT SHOWS ERROR HAS OCCURRED PLEASE TRY AGAIN LATER (NM-4000) . SO Can you please resend send my amount. kindly resolve it as soon as possible.

Hotstar is not working

Submitted by Elumalai (not verified) on Sat, 19/09/2020 - 9:47pm.

Dear sir,
Me in recharge in Rs.399 but not for live cricket so I need your help

PAYMENT MADE BUT NOT ACTIVATED

Submitted by chandrakant (not verified) on Sat, 19/09/2020 - 9:30pm.

PAYMENT MADE BUT ACCOUNT NOT ACTIVATED

payment issue

Submitted by ashraf mujawar (not verified) on Thu, 01/10/2020 - 7:30pm.

payment succesfully paid but not activat plzz refund my money in my account

VIP is not activated

Submitted by Biswajit das (not verified) on Sat, 19/09/2020 - 8:52pm.

VIP is not activated

OTP not received

Submitted by Anonymous (not verified) on Sat, 19/09/2020 - 8:43pm.

OTP not received

I paid 399 to hotstar for VIP

Submitted by Anonymous (not verified) on Sat, 19/09/2020 - 8:20pm.

I paid 399 to hotstar for VIP But I a not able to watch IPL, asking to get premium to watch match. If hotstar want make money inform at the beginning only.
Worrest app.

399

Submitted by Deepak kumar (not verified) on Sat, 19/09/2020 - 7:23pm.

399 recharge but not play IPL

Paid 399 but no subscription

Submitted by Mujeeb Ur Rehman (not verified) on Sat, 19/09/2020 - 9:03am.

Yesterday that is 18 of September I had availed hotstar vip worth 399 and the money was taken from my account but no subscription is not available help me as soon as possible.

I paid the ViIP subscription fee Rs399 but not working

Submitted by Papia B Chdourdhury (not verified) on Sun, 13/09/2020 - 5:54pm.

I am not able to access VIP inspite of making the payment

sar mere nomber star sport

Submitted by Anonymous (not verified) on Wed, 09/09/2020 - 7:50am.

sar mere nomber star sport chanal kyonhi chal rhah

Money debited but subscribtion is not activated

Submitted by Anushya (not verified) on Tue, 08/09/2020 - 1:53pm.

Hotstar has been debited the amount for hotstar vip subscribe it has been auto renewed but the subscribtion is not yet activated. Pls activate it or return back my money. It dont want to get paid for the service which i m nt using it. Return the money back.

How can see hotstar on tv

Submitted by Ramnarayan Bhushan (not verified) on Mon, 07/09/2020 - 6:07pm.

I'm already pay subscription but not seen on fire TV stick LG tv

Unable to access my account Q LED

Submitted by Nikhil Sirdeshpande (not verified) on Fri, 04/09/2020 - 10:53pm.

Dear Sir,

Please refer to the below my account details .

I had a Disney + Hotstar VIP account , but i am unable to see this on my Samsung Q LED 49" .

Also unable to connect my QLED to my account .

Please resolve my issue immediately. If any help let me know .

My account with my Samsung Q LED 49"

image.png

Thanks & Regards
Nikhil Sirdeshpande

Cancel Request

Submitted by Jayachandran (not verified) on Fri, 04/09/2020 - 10:25am.

Hello
As i am not using hotstar anymore and I don’t want to renew my subscription but past four months it’s renew automatically.
Please go through my request and cancel my subscription with refund me back.