IDBI Bank Customer Care No. 1800 209 4324
Organization:
IDBI Bank Toll free Number(s):
- 1800 209 4324 (For Mobile Banking/Complaint/Block Debit/Credit Card, 24x7)
- 1800 22 1070 (Alternate No. For Mobil Banking/Complaint/Block Debit/Credit Card, 24x7)
- 1800 22 6999 (For Debit Card Blocking)
- 1800 425 7600 (For Hotlisting of Credit Cards/Queries/Complaints, 24x7 service)
- 1930 (For Cyber Police Helpline)
All India Number(s):
- 022-6771 9100 (For Phone Banking, 24x7)
- 022-4042 6013 (For Credit Card Queries)
- 88600 45678 (For WhatsApp Banking, 24x7)
- 98203 46920 (For SMS Banking)
- 98210 43718 (For Alternate SMS Banking)
International Numbers:
+91-22-677 19100 (For Outside India Customers)
+91-22-66937000 (For Lost Or Stolen ATM/Debit Card, Passbook )
Website:
Official Website
iOS App:
IDBI Bank GO Mobile+
Android App:
IDBI Bank GO Mobile+ IVRS Menu- 1800 209 4324 / 1800 22 1070
Select your preferred language
- Press 1: To block debit card, upi or other digital channels or for other card services
- Press 1: For debit card blocking and replacement.
- Press 2: To block upi services.
- Press 3: To block internet or mobile banking.
- Press 4: For other card services
- Press 2: To generate ATM pin/reset IVR languages/T-pin.
- Press 1: To generate ATM pin .
- Press 2: To generate T-pin.
- Press 3: To reset IVR language .
- Press 3: For Bank account related services.
- Press 1: If you have customer ID and T-pin
- Press 2: If you have debit card and atm pin
- Press 4: For loan account, demat, and NPS
- Press 1: For Information on your loan account .
- Press 2: For demat account information .
- Press 3: For information on national Pension Scheme .
- Press 8: To return to the previous menu .
- Press 9: To speak to the phone banking executive.
- Press 5: For interest rate, credit card and complaint registration.
- Press 1: For interest and foreign exchange rate.
- Press 2: For branch and atm location.
- Press 3: For my IVR.
- Press 4: For complaint registration.
Note: These are IDBI Bank's official contact numbers. For your safety, the bank will only call you from numbers starting with 1600413400, 1600413401, 1600113151, 1600113152, 1600113153, 1600113154, 1600113155, 1600313350, 1409336181
- customercare [at] idbi [dot] co [dot] in (For Customer Care)
Important Links
Important Contact Details
| Sr. No. | Services | Contact Details |
|---|---|---|
| 1 | For credit card Block/Queries/Complaints | idbicards [at] idbi [dot] co [dot] in |
| 2 | For credit card rewards point related Queries/Complaints | membersupport [at] idbidelight [dot] com |
| 3 | For NRI | nri [at] idbi [dot] co [dot] in |
| 4 | For Delight Point Related Queries | 18002081947 |
| Credit Card Queries | ||
| 5 | 24x7 Customer Care Toll-free No. | 18002094324, 18004257600 |
| 6 | Non Toll-free number (Call Charges Applicable) | 022-67719100, 022-40426013 idbicards [at] idbi [dot] co [dot] in |
| 7 | For Delight Points related queries | 18002081947, membersupport [at] idbidelight [dot] com |
| 8 | Credit Card Rewards | 18002081947 |
| 9 | Credit Card Hotlisting Number | 1800226999 |
SMS Service
Send SMS to 9820346920 or 9821043718 from your registered mobile number.
| Sr. No. | Services | Keywords |
|---|---|---|
| Account Related Information | ||
| 1 | Balance Enquiry | BAL CUSTOMERID PIN [ACCOUNT NUMBER] |
| 2 | Fixed Deposits Enquiry | FD CUSTOMERID PIN [ACCOUNT NUMBER] |
| 3 | Last 3 Transactions | TXN CUSTOMERID PIN [ACCOUNT NUMBER] |
| 4 | Cheque Payment Status (To ascertain whether the cheque is paid or not) |
CPS CUSTOMERID PIN CHEQUE NUMBER [ACCOUNT NUMBER] |
| 5 | Request for cheque book | CBR CUSTOMERID PIN NUMBER OF LEAVES P/M [ACCOUNT NUMBER] |
| 6 | Request for statement one can use this reference number to check the status of the request any time. The bank mails the statement of account. |
STM CUSTOMERID PIN FROM-DATE-TO-DATE [ACCOUNT NUMBER] |
| 7 | Change of PIN | CPN CUSTOMERID OLDPIN NEWPIN |
| 8 | Status Of Registration |
|
| 9 | De-Registration |
|
| 10 | If you want to change a Registered Account number |
|
| SMS Banking - Demat Enquiry | ||
| 11 | Free Balance Holdings (Passing the customer ID) | DB CUSTOMERID PIN STARTS WITH [DPM CLIENT ID] |
| 12 | Last two Transactions | DT CUSTOMERID PIN |
| SMS Banking - Bill Payment | ||
| 13 | Pending Bills | GETBILL CUSTOMERID PIN [PAYEEID] |
| 14 | Pay Bill | PAYBILL CUSTOMERID PIN BILLID |
| 15 | Registered Billers | MYBILLERS CUSTOMERID PIN |
| SMS Banking - Supplementary operations | ||
| 16 | Change Primary Account | CPA CUSTOMERID PIN ACCOUNT NUMBER |
| 17 | Help | HELP |
| For more information, please read . | ||
To Block or Hotlisting Debit Card
- By Contact No.: You can call customer care by calling toll free numbers 18002094324 or 1800221070 , Hotlisting No. 1800226999
- International: For Lost or Stolen ATM/Debit Card, Passbook/Outside India Customers: +91-22-66937000, +91-22-677 19100
- International: For Lost or Stolen ATM/Debit Card, Passbook/Outside India Customers: +91-22-66937000, +91-22-677 19100
- By Email: You can email at customercare [at] idbi [dot] co [dot] in
- Through SMS Service :
- In case you remember your Card Number: SMS BLOCK <Customer ID> <Card Number> to 5676777
- In case you do not remember your Card Number : SMS BLOCK < Customer ID > to 5676777
- To block mobile banking: SMS MBBLCK <Space> <Customer IdCustomer1> to 9560853000
Grievance Redressal
Level 1
- For any query/complaint, you can contact on the details given below:
Toll Free No.: 18002094324, 1800221070
Non-Toll Free No.: 022-67719100
For Outside India Customers: +91-22-67719100
Debit Card Hot Listing No.: 1800226999
Email: customercare [at] idbi [dot] co [dot] in - You can also fill this Complaint Form .
Level 2
- If your query is not resolved within 5 working days, then you can also contact to the Grievance Redressal Officer details given below:
Sr No. Zonal Office Contact No. Email Address Timing: Mon-Sat, 10am-6pm 1 Delhi 011-69297006 gro [dot] delhi [at] idbi [dot] co [dot] in IDBI Bank Ltd, 9th Floor, Plate B, Block 2,
NBCC Office Complex, East Kidwai Nagar, New Delhi2 Chandigarh 0172-5081500 gro [dot] chandigarh [at] idbi [dot] co [dot] in SCO 72-73, Sector 17 - B, Chandigarh Pin: 160017 3 Kochi 0484-2319042 gro [dot] kochi [at] idbi [dot] co [dot] in 2nd Floor, Zonal Office, Near Passport Office, Panampilly Nagar, Kochi - 682036, Kerala 4 Lucknow 0522-4502060 gro [dot] lucknow [at] idbi [dot] co [dot] in CP-12, Viraj Khand, Gomti Nagar, Near Singapore Mall, Lucknow 5 Kolkata 033-66557800 gro [dot] kolkata [at] idbi [dot] co [dot] in 44, Shakespeare Sarani, PB No 16102, Kolkata, West Bengal 6 Bhubaneswar 0674-2610202 gro [dot] bhubaneswar [at] idbi [dot] co [dot] in IDBI House, Janpath, Ground Floor, Unit -IX Bhubaneshwar, Odisha 7 Patna 0612-3520104 gro [dot] patna [at] idbi [dot] co [dot] in Third Floor, Sai Corporate Park Rukanpura, Bailey Road Patna, Bihar 8 Mumbai 022-61279393 gro [dot] mumbai [at] idbi [dot] co [dot] in 2nd Floor, A, B and C wings, Mittal Court, Nariman Point, Mumbai 9 Nagpur 0712-6659104 gro [dot] nagpur [at] idbi [dot] co [dot] in Salasar Prestige, 1st floor, Plot no 1/A, off WHC road, Dharampeth Nagpur 10 Ahmedabad 079-66072794, 079-66072806 gro [dot] ahmedabad [at] idbi [dot] co [dot] in IDBI Complex, Lal Bungalows, Off CG Road, Ahmedabad 11 Pune 020-66004126 gro [dot] pune [at] idbi [dot] co [dot] in IDBI House, Fourth Floor, Dynaneshwar Paduka Chowk, Fergusson College Road, Shivaji Nagar, Pune 12 Bhopal 0755-4848314 gro [dot] bhopal [at] idbi [dot] co [dot] in Centre Point Commercial Complex, First Floor, T T Nagar 13 Chennai 044-22202021 gro [dot] chennai [at] idbi [dot] co [dot] in 115 Anna Salai, Saidapet, Chennai 600 015 14 Bengaluru 080-61451311 gro [dot] bengaluru [at] idbi [dot] co [dot] in IDBI House, 58 Mission Road, Bangalore, Karnataka 15 Hyderabad 040-67694153 gro [dot] hyderabad [at] idbi [dot] co [dot] in D. Num 5-9-89/1 and 2, Chapel Road, P. B. Num 370, Hyderabad
Level 3
- If your query is still not resolved within 10 working days, then you may also approach to the principal nodal officer detail given below:
Contact No.: 022-66552143
Email: pno [at] idbi [dot] co [dot] in
Address: IDBI Bank Ltd. Customer Care Centre,
19th Floor, D Wing, IDBI Tower, WTC Complex,
Cuffe Parade, Mumbai -400 005 - If you are still not satisifed with the resolution then you can contact region wise nodal officers at the details given below:
Sr. No. Location Name & Designation Contact No. Email Address
(IDBI Bank Ltd.)1 Ahmedabad Shri Faisal Rahat (DGM) 079-66072674, 9826257144 faisal_rahat [at] idbi [dot] co [dot] in IDBI Complex, Lal Bungalows, Off C.G. Road, Ahmedabad - 380006 2 Bengaluru Smt. Kavita Ramesh Nair (DGM) 080-61451121, 8691017752 kavita_nair [at] idbi [dot] co [dot] in IDBI House, 58 Mission Road, Bangalore - 560027 3 Bhopal Shri Bijay Kumar Burnwal (DGM) 0755-848317, 9800880650 bijay [dot] burnwal [at] idbi [dot] co [dot] in Centre Point Commercial Complex, 1st Floor, TT Nagar, New Market, Bhopal - 462003 4 Bhubaneswar Shri Shivendra Pratap Singh (DGM) 0674-2610211, 8317080268 shivendra [at] idbi [dot] co [dot] in 2nd Floor, IDBI Bank House, Janpath, Bhubaneswar - 751022 5 Chandigarh Shri Diwakar Bhatia (DGM) 0172-5001653, 9855701600 diwakar [dot] bhatia [at] idbi [dot] co [dot] in SCO 72-73, Sector 17-B, Chandigarh - 160017 6 Chennai Shri Pradeep C (DGM) 0821-2545442, 8867597406 pradeep_c [at] idbi [dot] co [dot] in 115 Anna Salai, Saidapet, Chennai - 600015 7 Dehradun Shri Prashant Anand (AGM) 8950030164 prashant [dot] anand [at] idbi [dot] co [dot] in First Floor, C-9, Nehru Colony, Dehradun - 248001 8 Guwahati Shri Khangembam Sanjay Singh (DGM) 9883934455 k [dot] sanjaysingh [at] idbi [dot] co [dot] in IDBI Building, G.S. Road, Guwahati - 781005 9 Hyderabad Shri Pasupulati Venkata Surendra (DGM) 040-67694050, 9849030604 venkata [dot] surendra [at] idbi [dot] co [dot] in Chapel Road, Hyderabad - 500001 10 Jaipur Shri Sarveshwar Sharma (AGM) 0141-4133502, 9828069602 sarveshwar_sharma [at] idbi [dot] co [dot] in D-24, Durlabh Niwas, Prithviraj Road, C Scheme, Jaipur - 302001 11 Jammu Shri Vijay Sharma (AGM) 0192-3241931, 9906081349 vijay [dot] sharma [at] idbi [dot] co [dot] in Grid Bhavan, Rail Head Complex, Jammu - 180012 12 Kanpur Shri Mohd Anas (AGM) 9359148521 anas [at] idbi [dot] co [dot] in Virendra Smriti, 15/54-B Civil Lines, Kanpur - 208001 13 Kolkata Shri Ramani Ranjan Swain (DGM) 033-66557777, 9937147554 ramani [dot] swain [at] idbi [dot] co [dot] in 44 Shakespeare Sarani, Kolkata - 700017 14 Mumbai (I) Smt. Manbir Kaur (DGM) 022-61279264, 9717680309 manbir [dot] kaur [at] idbi [dot] co [dot] in Mittal Court, Nariman Point, Mumbai - 400021 15 Mumbai (II) / Nagpu Shri Sanjay Vijay Thorat (DGM) 0217-2726955, 9225643349 sanjay_thorat [at] idbi [dot] co [dot] in RBG West II Zonal Office, Salasar Prestige, WHC Road, Nagpur - 440010 16 Mumbai (II) / Pune Shri Harshad Suresh Barje (DGM) 9423961619 hs [dot] barje [at] idbi [dot] co [dot] in IDBI House, Fergusson College Road, Pune - 411004 17 New Delhi (I) Shri Dhananjay Krishna Seth (DGM) 011-69297008, 9910854719 dhananjay [dot] seth [at] idbi [dot] co [dot] in Zonal Office, NBCC Complex, East Kidwai Nagar, New Delhi - 110023 18 New Delhi (II) Shri Shambhu Singh Meena (AGM) 011-69297091, 8948993366 shambhu [dot] meena [at] idbi [dot] co [dot] in Zonal Office, NBCC Complex, East Kidwai Nagar, New Delhi - 110023 19 Patna Shri Md Islamul Haque (DGM) 9082374388 md [dot] haque [at] idbi [dot] co [dot] in Sai Corporate Park, Bailey Road, Patna - 800014 20 Raipur Shri Ajit Sarkar (AGM) 9836490444 ajit [dot] sarkar [at] idbi [dot] co [dot] in Dev Tower, Kabir Chowk, Civil Lines, Raipur - 494001 21 Ranchi Shri Gagan Gupta (AGM) 0651-6600486, 8002475893 gagan [dot] gupta [at] idbi [dot] co [dot] in City Plaza, Main Road, Ranchi - 834001 22 Thiruvananthapuram Smt. Vidya Ashok Shah (DGM) 0484-2386703, 9847452000 vidya [at] idbi [dot] co [dot] in Regional Office, Panampilly Nagar, Kochi - 682036 23 Shimla Shri Vinod Kumar Tanwar (AGM) 8425875551 vinod [dot] tanwar [at] idbi [dot] co [dot] in Jeevan Jyoti, Lala Lajpat Rai Chowk, The Mall, Shimla - 171001
Level 4
- If you are still not satisfied by the above levels , then you can also write to the address mentioned below:
Address: Centralized Receipt and Processing Centre
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017
Toll-free number - 14448 (9:30 am to 5:15 pm) - You can also lodge your complaint online through Address And Area of Operation of RBI Ombudsman or through Complaint Management System (CMS) Portal .
Officers Contact Details
| Sr. No. | Designation | Contact Details |
|---|---|---|
| 1 | Managing Director & Chief Executive Officer | 022-22185320 Email: md [dot] ceo [at] idbi [dot] co [dot] in Fax: 022-22188629 |
| 2 | Chief Vigilance Officer | 022-22181332 Email: cvo [at] idbi [dot] co [dot] in Fax: 022-22183924 |
| Email: pno [at] idbi [dot] co [dot] in (Same for all) | ||
| 3 | PSG (Agri & MSE), Financial Inclusion, Credit Processing | 022-66552201 |
| 4 | Chief Compliance Officer | 022-66194342 |
| 5 | Credit Monitoring Group (Retail, PSG & Corporate), Retail Recovery and Collections | 022-66552039 |
| 6 | Treasury Front Office | 022-66552074 |
| 7 | Retail Liabilities, Third Party Distribution, Credit Card & Branch Banking | 022-68545774 |
| 8 | Retail Assets | 022-66552131 |
| 9 | Audit | 022-66552011 |
| 10 | Chief Risk Officer | 022-66263508 |
| 11 | Human Resource, Learning & Employee Engagement | 022-66263507 |
| 12 | IT & MIS, Digital Banking Department | 022-66552045 |
| 13 | Chief Financial Officer | 022-66552183 |
| 14 | Large Corporate Group, IBU-Gift City, Corporate Banking Support Service | 022-66552229 |
| 15 | Legal & NPA Management Group | 022-66263523 |
| 16 | Mid Corporate Group & Transaction Banking Group | 022-66194218 |
| 17 | Corporate Strategy and Planning, Budget & Planning, Administration and Infrastructure Management | 022-66552185 |
| 18 | Centralised Operations, Cash Management Services & Government Business, Currency Chest, Branch Operations Support & Policy | 022-66194939 |
CPIO/Appellate Authority Contact Details
Address: IDBI Bank Limited,
IDBI Tower, Cuffe Parade, WTC Complex,
Mumbai - 400 005
| Sr.No. | Vertical/Department | Name | Designation | Contact No. | |
|---|---|---|---|---|---|
| Central Public Information Officer | |||||
| 1 | Corporate Banking Group | Kum. Zumer Damania | Dy. General Manager | 022-66194322 | zumer [dot] damania [at] idbi [dot] co [dot] in |
| 2 | Trade Finance | Shri Dillip Kumar Rout | General Manager | 022-66552254 | dillip [dot] rout [at] idbi [dot] co [dot] in |
| 3 | Retail Banking Group (Liability) | Shri Dinesh Kumar | Dy. General Manager | 022-66194316 | k [dot] dinesh [at] idbi [dot] co [dot] in |
| 4 | Retail Banking Group (Structured Retail Assets) | Shri Thallapalli Nagabhushanam | Dy. General Manager | 022-66552175 | nagabhushanam [dot] t [at] idbi [dot] co [dot] in |
| 5 | Priority Sector Group | Ms. Hemlata Narayan Prabhu | Dy. General Manager | 022-66552086 | hema [at] idbi [dot] co [dot] in |
| 6 | International Banking Group | Shri Rupesh Kumar Singh | Dy. General Manager | 022-66263506 | rupeshkumar [dot] singh [at] idbi [dot] co [dot] in |
| 7 | Treasury | Shri Milton Ghosh | General Manager | 022-66263614 | milton [dot] ghosh [at] idbi [dot] co [dot] in |
| 8 | Finance & Accounts Department | Shri Mustafa Shabbir Manmadwala | General Manager | 022-66552233 | m [dot] mustafa [at] idbi [dot] co [dot] in |
| 9 | Investment Cell | Shri Saurabh Singh | General Manager | 022-66194282 | saurabh [dot] singh [at] idbi [dot] co [dot] in |
| 10 | Centralised Operations (including CPU) | Shri L. Karthikeyan | General Manager | 022-66700789 | l_karthikeyan [at] idbi [dot] co [dot] in |
| 11 | Branch Operations Support & Policy | Shri L. Padmanabhan | General Manager | 022-66263536 | l [dot] padmanabhan [at] idbi [dot] co [dot] in |
| 12 | NPA Management Group / BIFR | Shri Shatrughna Prasad | Dy. General Manager | 022-66553355 | prasad [dot] shatrughna [at] idbi [dot] co [dot] in |
| 13 | Board Department | Smt. Jyothi Biju Nair | General Manager | 022-66194361 | jyothi [dot] nair [at] idbi [dot] co [dot] in |
| 14 | Risk Management Department | Shri Prafulla Kumar Behera | General Manager | 022-66552059 | prafulla [dot] behera [at] idbi [dot] co [dot] in |
| 15 | Corporate Strategy & Planning | Shri Suman Kumar | Dy. General Manager | 022-66194215 | kumar [dot] suman [at] idbi [dot] co [dot] in |
| 16 | Administration Department | Shri Avijit Das | General Manager | 022-66552174 | avijit [dot] das [at] idbi [dot] co [dot] in |
| 17 | Infrastructure Management Dept. | Shri Avijit Das | General Manager | 022-66552174 | avijit [dot] das [at] idbi [dot] co [dot] in |
| 18 | Legal Department | Shri Bachu Sankar | General Manager | 022-66552051 | b [dot] shankar [at] idbi [dot] co [dot] in |
| 19 | Internal Audit Department | Shri Srikumar CK | General Manager | 022-66552076 | ck [dot] srikumar [at] idbi [dot] co [dot] in |
| 20 | Human Resources/Training College | Shri Ashok Merinde | General Manager | 022-66552292 | ak [dot] merinde [at] idbi [dot] co [dot] in |
| 21 | Vigilance Department | Kum. Sandhya Bai Yashawant | General Manager | 022-66194305 | y [dot] sandhya [at] idbi [dot] co [dot] in |
| 22 | Compliance Department | Shri Prasanna Narayan Mukne | General Manager | 022-66552283 | prasanna [dot] mukne [at] idbi [dot] co [dot] in |
| 23 | IT Division | Shri Kapil Vashishat | General Manager | 022-56119631 | kapil [dot] vashishat [at] idbi [dot] co [dot] in |
| 24 | MIS Department | Shri Binit Jha | General Manager | 022-66552219 | binit [dot] jha [at] idbi [dot] co [dot] in |
| 25 | Digital Banking & Emerging Payments | Shri Mohd Ismail Memon | Dy. General Manager | 022-66194309 | ismail_m [at] idbi [dot] co [dot] in |
| 26 | Domestic Resources Department | Shri Bibhupada Pattanaik | Dy. General Manager | 022-66263817 | bibhupada [dot] pattanaik [at] idbi [dot] co [dot] in |
| 27 | Retail Recovery | Shri Sanat Kumar Bairi | General Manager | 022-66552075 | sanatkumar [dot] bairi [at] idbi [dot] co [dot] in |
| 28 | Credit Monitoring Department | Shri Prasad Pralhad Gokhale | Dy. General Manager | 022-66552246 | pp [dot] gokhale [at] idbi [dot] co [dot] in |
| 29 | Retail Collection Department | Shri Sreejith Sivaraman | Dy. General Manager | 022-66552078 | s_sivaraman [at] idbi [dot] co [dot] in |
| Appellate Authority | |||||
| 30 | - | Shri Rabi Narayan Mishra | Chief General Manager | 022-66552072 | aa [dot] rti [at] idbi [dot] co [dot] in |
| Alternate Appellate Authority (AA) | |||||
| 31 | - | Shri Rajender Singh | Chief General Manager | 022-66552004 | aaa [dot] rti [at] idbi [dot] co [dot] in |
NEFT/ RTGS Customer Facilitation Centres
Designation: Nodal Officer
Contact No.: 022-66908401 , 022-66908532
Email: rtgsneftops [at] idbi [dot] co [dot] in , etpc [at] idbi [dot] co [dot] in
Pension Grievance Redressal
Contact No.: 022-66552761, 022-66908489, 022-66908534, 022-66908487
Email: scss [dot] pension [at] idbi [dot] co [dot] in
Pension Nodal Officers (PNOs) Contact Details
| Sr.No. | Zone | Jurisdiction | Name | Designation | Contact No. | Office Address | |
|---|---|---|---|---|---|---|---|
| 1 | Ahmedabad | Gujarat, Dadra Nagar Haveli, Daman & Diu | Smt. Aparna Vhatkar | Dy. General Manager & PNO | 8097979721 | ap [dot] vhatkar [at] idbi [dot] co [dot] in | IDBI Complex, Lal Bungalows, Off CG Road, Ahmedabad, Gujarat Pin: 380006 |
| 2 | Bengaluru | Kerala and Karnataka | Shri. Rohan S | Asst. General Manager & PNO | 9742949328 | rohan [dot] s [at] idbi [dot] co [dot] in | IDBI House, 58 Mission Road, Bangalore, Karnataka Pin: 560027 |
| 3 | Bhopal | Bhopal, Gwalior, Indore, Jabalpur | Shri. Manoj Malviya | Dy. General Manager & PNO | 0755-4848358 | manoj [dot] malviya [at] idbi [dot] co [dot] in | Centre Point Commercial Complex, 1st Floor, TT Nagar, New Market, Bhopal Pin: 462003 |
| 4 | Bhubaneswar | Odisha, Chhattisgarh | Shri. Purnachandra Rao Pedaprolu | Dy. General Manager & PNO | 7036070369 | pr [dot] pedaprolu [at] idbi [dot] co [dot] in | Plot No. 476-477, 1st Floor, Crescent Tower, Bomikhal, Cuttack Road, Bhubaneswar, Odisha 751010 |
| 5 | Chandigarh | Punjab, Haryana, Himachal Pradesh, J&K, and Ladakh | Smt. Nidhi Sharma | Dy. General Manager & PNO | 0172-5059487 | nidhi_s [at] idbi [dot] co [dot] in | SCO 72-73, Sector 17-B, Chandigarh Pin: 160017 |
| 6 | Chennai | Tamil Nadu, Puducherry, Andaman & Nicobar | Shri. H Nilakantha Patro | Dy. General Manager & PNO | 044-22202219 | hn [dot] patro [at] idbi [dot] co [dot] in | 115, Anna Salai, Saidapet Post Bag No. 805 Chennai, Tamil Nadu Pin: 600015 |
| 7 | Delhi | Delhi & NCR, Rajasthan | Smt. Shalini Arun Sharma | Dy. General Manager & PNO | 011-69297390 | shalini [dot] arun [at] idbi [dot] co [dot] in | IDBI Bank, 8th Floor, Plate B, Block 2, NBCC Office Complex, East Kidwai Nagar, New Delhi Pin: 110023 |
| 8 | Hyderabad | Telangana and Andhra Pradesh | Shri Hamu Ramavath | Dy. General Manager & PNO | 040-67694008 | hamu [dot] ramavath [at] idbi [dot] co [dot] in | D. Num 5-9-89/1 and 2, Chapel Road, P.B. Num 370, Hyderabad, Telangana Pin: 500001 |
| 9 | Kolkata | West Bengal and North Eastern States | Shri. Dipyaman Bose | Dy. General Manager & PNO | 033-66557631 | dipyaman [dot] bose [at] idbi [dot] co [dot] in | 44, Shakespeare Sarani, PB No 16102, Kolkata, West Bengal Pin: 700017 |
| 10 | Lucknow | Uttar Pradesh (excluding NCR) and Uttarakhand | Smt. Sarika Bhadauria | Dy. General Manager & PNO | 9889004030 | sarika [dot] bhadauria [at] idbi [dot] co [dot] in | CP-12, Viraj Khand, Gomti Nagar, Lucknow, Uttar Pradesh PIN: 226010 |
| 11 | Mumbai | Mumbai and Nashik | Shri Uma Manohar | Dy. General Manager & PNO | 022-66243195 | uma_manohar [at] idbi [dot] co [dot] in | IDBI Bank, 2nd Floor, A, B & C Wings, Mittal Court, Nariman Point, Mumbai Maharashtra Pin: 400021 |
| 12 | Nagpur | Maharashtra (Excluding Mumbai and Pune) | Shri. Prashant Shenoy | Dy. General Manager & PNO | 9821708503 | prashant [dot] shenoy [at] idbi [dot] co [dot] in | Gupta House Plot No 1, Ravindra Nath Tagore Marg, Civil Lines, Nagpur, Maharashtra Pin: 440001 |
| 13 | Patna | Patna, Ranchi, Bhagalpur, Jamshedpur, Muzaffarpur | Shri Uttam Kumar | Asst. General Manager & PNO | 8637871104 | kumar [dot] uttam [at] idbi [dot] co [dot] in | Sai Corporate Park, Third Floor, Rukanpura, Bailey Road, Patna Bihar PIN: 800014 |
| 14 | Pune | Pune, Satara, Sangli, Kolhapur, Ratnagiri, Sindhudurg, Goa | Shri Shivaji Singh | Dy. General Manager & PNO | 7562970375 | s [dot] singh [at] idbi [dot] co [dot] in | Pride House, 2nd Floor, University Road, Ganesh Khind, Shivajinagar, Pune Maharashtra Pin: 411016 |
| Principal Pension Nodal Officer | |||||||
| 15 | Mumbai | - | Shri. D Basker | General Manager | 022-66194290 | d [dot] basker [at] idbi [dot] co [dot] in | IDBI Bank Ltd. 10th Floor, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai -400 005 |
In case your grievance is not resolved satisfactorily within 8 working days of your registering the complaint, you may contact officers at the Centralised Pension Processing Centre (CPPC), Belapur.
Address: Central Pension Processing Cell,
6th Floor, Annex Building,
IDBI Bank Ltd, Sector 11,
Plot 39-41, CBD Bela pur,
Navi Mumbai, Maharashtra -400614. (Same for all)
| Sr No. | Name | Contact No. | |
|---|---|---|---|
| 1 | Smt. Harleen Kaur | 022-66908487 | harleen [dot] kaur [at] idbi [dot] co [dot] in |
| 2 | Shri Satyendra Kumar Sharma | 022-66908489 | satyendra [dot] sharma [at] idbi [dot] co [dot] in |
| 3 | Shri Ajay Kumar | 022-66908534 | ajay [dot] d [at] idbi [dot] co [dot] in |
Form Center
Registered Office
IDBI Bank Ltd.
IDBI Tower, WTC Complex,
Cuffe Parade, Colaba, Mumbai 400005.
Contact No.: 022-66553355
