Mitashi Toll Free No. 1800 102 9705

Organization: 
Toll free Number(s): 
  • 1800 102 9705 (Service Support)
All India Number(s): 
  • 022-6611 4000 (Customer Helpline)

Email

  • service [at] mitashi [dot] com (Service Support)

Head Office

Mitashi Edutainment Pvt Ltd
414-424, Bhaveshwar Arcade,
L.B.S Marg, Ghatkopar-West,
Mumbai - 400086.

Social Sites

Comments

Regarding service

Maine ek washing machine liya tha enka abhi ek saal bhi nhi hua motor khrb ho gya. Ab service k liye 2 mahine se call kr rha hu kbhi bolte hia company band ho gya kabhi bolte hai online service booking krao 10 rs dekar. Nihayati madharchod company hai bhosriwala sb

Smart tv

My smart tv last 25days I give complaint to mitashi service center. Very bad service center guys please don't buy mitashi smart tv service center guys bad manger also no good we call please come to fix tv blank light he money also but no yet fix it was bad guys mitashi company why not take action guys please follow....

Smart TV complaint

Hello,

I purchased a Mitashi smart TV in November 2019 and it stopped working in July 2020. It has a warranty for 3 years. I have registered complaint with the dealer on 4th July and have contacted them many times since then. But still my problem hasn't been resolved yet.. they keep on delaying the matter. the customer care number also doesn't work.
is there any other way to solve this matter?

No Customer Service

I am trying to contact Mitashi Customer Care since last 4-5 months but unable to connect. First, the motor of my Mitashi Washing Machine got damaged (which was under warranty) but since I was unable to connect with Mitashi Customer Care/ Service Center, I was forced to get it changed from local vendor by paying Rs.2000 inspite of the warranty. Now the pulsator is damaged and I am unable to find the pulsator in the Market. I searched almost everywhere in local market as well as online but unable to find it. Even Urban Company professionals are unable to procure it. And I am helpless for almost last 1 month because of unavailability of Pulsator.
First of all, within 2 years of purchase, so many problems (even earlier there were problems, but somehow got it resolved from them). Secondly non-availability of customer care / service center for resolution of queries. And last but not least, non-availability of parts in the market.
I believe Mitashi is the worst brand to trust upon and no-one should buy its products.

Mitashi washing machine

Dear Mitashi Team ,
4 my complaint no 200224387O0059 NOT RESOLVE LAST 5 MONTH SO KINDLY RESOLVE MY COMPLAINT

Tv

My MITASHI is broken screen

Urgent response required

Hi unable to reach any customer service number, service is due for my mitashi AC.

Thanks,
Soumyabrata Banerjee
Kolkata Dhakuria

Mitashi AC service not

Mitashi AC no calling AC service

Tv is not working and registrd complan

We have registered complain 28 jan but not resolve problem today 10 feb mitashi management and custcare and dilar keep silence not care to customer we have wrong to purchase mitashi product

Stopped working

We recently bought this TV,and just today, we made an Gmail account in it.. but after that it stopped working.. now we can only switch it off and on.. the home screen never loads.. it switches off itself too.. can you please tell us if we can repair it??

Led tv replace karna he

Sir led tv ko replas karna he problem aa rahi he tv ko liye hue sirf 3 mahine hue he or warrenty 3 years ki he coumplain tin se char bar kar chuka hu tv band pada hua he or koi tacnision bhi nahi aa raha he coustmer care wale bus coumplain darj kar lete he or koi soliusan nahi ho raha he kirpya kar meri samsya ka samadhan kare ..... Thankyu
Manoj naneriya
Chouhan nagar pipliya hana multani sona travals ke pas
Indore (m.p.)

AWM Mitachi unserviceable

please rectify spinning issue urgently

washing machine

i will never recommend anyone to buy or give a thought of purchasing products of mitashi and customer service should be available easily but here the number itself is not getting connected even trying from last 1 week. i give negative star to this ****** product and also big ****** to customer service.
shut down your worst business and get the hell out of the country

Don't buy Mitashi products..NO Customer Service provided

Hi, I bought Mitashi AC 1.5ton in Amazon on October 2018 and in January 2019 got E0 error and call customer service team they said 48hours they will resolve the problem but they came after a month and said have to change a part and still now today is 27may till now they didn't get it resolved.only there months AC has been worked for months passed but they didn't take any action worst service from Mitashi and the customer care people also not responding properly I didn't know whom to contact to resolve this... bought AC but no use waste of money... Mitashi is a cheating company plz ever don't buy Mitashi products...why do they sell products to customer as they don't have correct customer service people to service their products...very pathetic..v...worst company...

Poor Product

Worst customer services i have ever experienced. Products are also not good. I purchased inverter AC last year. After 8 months it started troubling me. i registered my complaint with the customer care 20 days back, but local service center team is not able to resolve my complaint even after 20 days. Customer care is non-responsive. I will never suggest anyone to purchase any mitashi product in future, because service is really very poor.

Absolutely pathetic, poor, mismanaged, cheap and unrelaible bran

I would like the Top Management of Mitashi India to read this and analyse on their career choice as I am doing since the time I bought your AC.

To start with:-

1:- Customer Service - OMG, how can you guys call yourselves a company? I mean a local samosa vendor manages his customers more professionally. Who gave you the liscence to sell things in India? Have the Top Management ever tried calling their own CS or their levels are too low to expect even medocracy.

2:- App - You guys are funny. One can die out of comedy if not agony. The whole time IVR keeps repeating about downloading the app. I tried it and with no surprise, it didn't work. It has 2 options, login or register. Both of them throw contradictory messages not allowing me to either login or register.

3:- Service Engineers - After 24 hours of continuous follow up, the service engineer comes empty handed at 4 pm on a Saturday to tell me that the gas has leacked and this would be refilled on Sunday. Are you guys even serious about this company to sustain for 5 years?? I had clearly explained the CS rep that everything is working fine but it's not cooling. 90% chances were that gas has leacked. But you guys had the audacity to come empty handed and do the inspection and tell me it can't be done before Sunday. Do I have no other work in life except introsecting on the mistake I have made by buying your product?

Dear CEO sir, I request you to leave this organisation and find a better job for yourself. Meanwhile, I'll wait till Sunday evening for this matter to resolve.
Else I shall light it up on fire and post the video on YouTube and Twitter. Letting the Country know what to do with a 15 day old Mitashi AC if it stops working.

Mitashi Fully Automatic Washing Machine Unbalance

Hi ,

I purchased a Mitashi 7.5 kg Fully Automatic Washing Machine online . Now its not working and Unbalance.I have already mail to Mitashi about the machine,warranty card 20 Dec 18 and I called the customer service regularly from 1 month to replace the part of machine, They said within 48 hrs it will be resolved. Now the date is 13th. Till now i didn't get any engineer to repair it. today i again call to mitashi service center and Anu who is looking my call said it will be resolved by today before 6 o'clock .But still the call is not resolved . I called the service center they dont have any information simply they ask me to wait for the call. I never ever experienced a worst service before. The Adviser simply disconnects the phone.

Worst Customer Service

Hi ,

I purchased a Mitashi AC online in the month of Aug. Now its not working, i called the customer service on 22nd Dec, They said within 48 hrs it will be resolved. Now the date is 26th. Till now i didnt get any call. I called the service center they dont have any information simply they ask me to wait for the call. I never ever experienced a worst service before. The Adviser simply disconnects the phone.

Pethetic sarvice of mitashi:

Dear all
I logged the complaint in 14th September 2018.
Customer service guai attand your complaint withn 42 hours but no any replying to me in service center. And again and again call to customer service every time spock to your complaint is allocated but no any executive check my product problem.
Compliant no.

Pathetic service

Wold have the CC for around 10 times but only getting assurance and nothing else. Even the technician visited once, and he even didn't had a solution.
Said will come later but didn't turn up. Complaining from last 15th june, no body is there to listen. Very very pathetic service.
Never ever buy a mithashi product.

Mitashi AC service is very poor

I have purchase Mitashi AC after installation it show F6 Error, I have lodge multiple complain last 15 days but nothing is response, i am very disappointed to purchase AC and not to recommend any one.

Invortor AC

Dear,
I have logged complain 23 June 2018 but now till date problem is not solve. Customer care executive not responding properly.

Plz my friend don,t buy any Mithasi product.

Abnormal sounds coming from Ac

Please solve the problem

Worst Service of Mitashi Product

Hello Team, How can a customer purchase if services will be worst provided by you and in other hand why have you created a customer care domain,if they are full of attitude and not listen customer problem even they looked helpless. They need also a care.

Installation of Mitashi AC

I have purchased Mitashi Split Ac 1 Ton FSA312K50 from Amazon. It was delivered on 15th May 2018. I am waiting for its installation. Can you please do the installation by tomorrow?
Address:
Flat No. I-105,
Aakash Residency, Club O7 road,
Shela, Ahmedabad 380058.
India.

Showing Key lock on the screen

Hi team,

In shifting I lost my remote control.and started operating in manually from TV button, while operating suddenly a pop is appered as "Key Lock".

Could you please provide assistance how to unlock it with out remote