MX Player Customer Care No.

Updated on Sunday, 23 July 2023 - 1:35am

Organization:

mxplayer.in

Website:

Official Website

Email

support [at] mxplayer [dot] in (For help & support)
one [dot] support [at] mxplayer [dot] in (To suspend account/payment complaint)
feedback [at] mxplayer [dot] in (For feedback)
support [at] j2apps [dot] com(For app help and support)

Important Links

Download App's

Regarding Content Complaints

If you register any complaint in respect of any content available on MX Player, kindly register
the complaint with grievance officer on grievanceofficer [at] mxplayer [dot] in and give your details:

Full Name
Email ID
Content title, relevant episode/ portion (time code)
Details of the Universal Recourse Locator (URL) of the content presently available on MX Player
Concise details of the complaint

All complaints received having the information will be acknowledged within 24 (twenty-four) hours.
The complaint will be reviewed, verified, and addressed and later than 15 (fifteen) days upon receipt
of the complaint.

Address

2nd Floor, Wing A,
Kanakia Wallstreet,
Village Chakala,
Andheri Kurla Road,
Andheri East,
Mumbai-400093

Social Sites

Comments

Irritating advertisements

Submitted by Sujeet Kumar (not verified) on Thu, 24/08/2023 - 6:40pm.

Its very irritating that even after being a MX gold customer I am facing advertisements between shows.
Who will take care of it...

One of the shows named DAY DREAMER is not available from many days.
It has been disabled in mid episodes, no reason why?

Earn and withdrawal problem

Submitted by Anonymous (not verified) on Sun, 04/09/2022 - 3:02pm.

Dear mx player
Mx player me earning game kyo band hua aur ye kab chalu kiya jayega.
Earn and withdrawal kis mahine se chaalu hoga
Please confirm date show

I just wanna say that I don't

Submitted by Anonymous (not verified) on Tue, 12/07/2022 - 9:12pm.

I just wanna say that I don't have any problem with your app but atleast provide content on daily basis and I have requested so many times that I want Nirvana in fire (cdrama) on MX player in Hindi language dubbed basis but you guys are not providing us. Atleast add some good content on the app so I can watch it.And also add joy of life in Hindi dubbed version I want them ASAP I'm waiting for so long and also penthouse season 3 in Hindi dubbed version too.

Unable to install or play on browser mx player on LG Smart Tv

Submitted by Mohin (not verified) on Wed, 25/05/2022 - 11:43am.

Mx player is not getting installed on LG Smart tv and unable to play using lg web browser due to heavy ads. When i contacted Lg regarding the same they said its MX player decision to stay out of LG. I like mx player and i request you to add mx player in LG smart tv

Regarding withdrawal issue

Submitted by DEEPAK KUMAR SINGH (not verified) on Mon, 31/01/2022 - 7:11pm.

Dear Sir
Mera mx player se money withdrawn nhi ho pa rha hai. Issue show ke rha hai "there is an issue on the withdrawal system. Please try again later" ye Pichhle 5 day se yahi show ho rha ha. Maine account and upi dono add kiya hai dono pe yahi show kr rha hai. Please sir isuue ko turant resolve kijiye. Ya sir paytm me phir se withdrawal ka option dijiye.

In payment was technical issue

Submitted by Aniket Sarang Shekokar (not verified) on Wed, 26/01/2022 - 1:59pm.

Sir,
I am adding the my bank account then he is tell me is technical issue and try again I am try again then they see me same problem
Then what I am doing sir?

Please increased withdrawal

Submitted by Anonymous (not verified) on Fri, 14/01/2022 - 9:20pm.

Please increased withdrawal limit today
Minimum 50 please

Hello Sir Please

Submitted by Zishan Khan (not verified) on Sat, 04/09/2021 - 2:13pm.

Hello
Sir
Please Hindi Dubbed
This KDrama
Name / Unforgettable Love

IRRITANG TO WATCH MOVIE ON MX PLAYER

Submitted by MAHESH POKALE (not verified) on Tue, 30/11/2021 - 1:51pm.

HI SIR I AM MAHESH POKALE TODAY I WATCHHING THE MOVIE ON MX PLAYER BUT ON MX PLAYES U SHOW THE ADVERTISEMENT ON EVERY 2 TO 5 MINUTES ITS SO IRRITATING TO CUSTOMER SIR ITS MY HUMBLE REQUEST TO U ,PLZ STOP THIS STUPID THINGS ............................