Shopsy Customer Care No.

Organization: 

Email

  • support [at] shopsy [dot] in (For Customer Support)

Important Links

For Contact Support

Contact
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Office Address

Flipkart Internet Private Limited, Buildings
Alyssa, Begonia & Clove Embassy Tech
Village, Outer Ring Road, Devarabeesanahalli
Village, Bengaluru, 560103, Karnataka, India

Social Sites

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Comments

Hamari location par har bar

Hamari location par har bar ki tarah is bar bhi dilivry ni ho rahi hme har bar 5 k.m dur jakar parsol lekar aana padata or Aaj bhi dilivry boy ne parsol ka schedule badal diya or date aage bada di

Not delivery my order

I order same thing twice time but do not get once time why shopy in why if I do not get my order tomorrow then I do not order from shopy I order from me show

My Refund is Not Credit in my Bank Account

I Was Purchase SIOVS Spy Magnet Camera Full HD Mini Spy WiFi Magnetic Live Stream Security Camera (64 GB, 1 Channel) on 9th October but device not Work Properly so i Was Return product today is 21 October still not credit amount in my bank account please solve my query and refund my amount in my account

Missing items

Hello sir
Maine ear Bluetooth mgaye the. Jaise hi pakege khola to usmai khali dibba tha.maine kai bar customer center ko bta diya lekin avi tak mera refund nahi aaya.bar bar mujhe bewkuf bnaya ja raha hai.mera order ID OD435545664675249400 ye hai.
Sir plz solved my problem

Order not reflecting my SHOPSY ID BUT PAYMENT DEBITED

On dated.7.10.2025 I have ordered One Usb Audio Jack and Portronics Extension board both Rs Approx 800 paid but order is not reflecting on my Shopsy Id mobile no pl help me kindly resolve issue pl

Shopsy app don't give back my refund for damaged product

I want to return product but shopsy agent are don't approve the my request for return they are mark again and again and don't slove my problem it's only create problems and it's don't solve problem and they app shows it's solved problem it's fake and they are don't give my refund

Refund my order please

Refund my order please

My order is not pick up by your agent

I ordered the product but it's wrong product they deliver and I give the rise replacement for my order and it give me order but it time they are totally broken and I give again rise and pick up today but it's agent say its not match in give by company picture and don't pick up and they app doesn't not work today and don't show my account option it's glitch please help

non delievery of product, no refund and no revert from shopsy

Re.: Follow-up on Order No. OD- 3353 8518 75162 17400 - Missing Item

I am writing to follow up on a previous email regarding a missing item from the above said order, which was delivered 2 days back.

I ordered two units of the product, but the package only contained one. I have not yet received a response to my previous communication, and it has now been over 48 hours since I first reported the issue.

Please let me know how you plan to resolve this issue. I would like to receive the missing item or an immediate refund. If I do not receive a response soon, I will have to take further action.

You can reach me at ambresantosh [at] gmail [dot] com.

Sincerely,
Santosh

non delievery of product

I am writing to report a missing item from my recent order, #OD335385187516217400, which was delivered yesterday.

The product I ordered was two pieces, but the package only contained one piece.

Please let me know how you can resolve this issue. I would like to receive the missing item as soon as possible or refund me immediately.

Thank you for your assistance.
Santosh.

I wont to return product not replacement

I ordered the headphones and I received wrong colour and damaged product I want to return but in your policy have say it's only replacement not retuit's not show my account last night from please check app in glitch

Return or Exchange not showing

Maine ek baby walker order kiya jo kal 14-sep-2025. ko recive hua jika ek wheel toota tha buy shopsy me return ya exchange ka option nhi aa raha.jab ki show ho raha .. RETURN POLICY VALID TILL 17 SEP.

Maine do product order kiye

Maine do product order kiye the or unka maine online payment kiya tha or vo mujhe pasnd nhi aaye maine return kar diye but sirf ek hi return huaa or dusre k liye return ka option ni arha tha but Maine dono product de diye ab ek product ke paise hi aaye hain or dusre product ke nhin

Till My issue no solve after 5 days

Maine shopsy se 2 quantity mai product kharide but muje pasand ni aye to maine return k liye request Dali to usme srf ek hi return hua dusre product k liye option ni arha rha tha.....to muje laga dono ek hi se return ho rha h....to maine dono product delivery boy ko de diye but mere pass ab tk ek hi product k hi paise refund huye....mai 5 din se contact kr rhi hu but koi bhi costomer care wale meri is problem ko solve ni kr rhe

My id is blocked

I had placed an order and nothing came in it. When I returned it, my account got blocked. Please help me. I very much belong to a middle class family.

Refund not credit my account

I have ordered two night lamp this order id OD335328980161584400 product amt Rs 212.
But I have returned this product. But return credit only 106 in my account.

1541 Rs. Dumbell set with curl rod

I placed order on 29-08-2025, Since from yesterday my order page not opened....I pay money in phone pay online.... please reply me it's fraud or when I receive my order???

Purchase product automatic

Purchase product automatic refund any reason for a shopsy product any men not purchase shopsy product plz

Not refund my amount

My order id is OD435143574560639400 I WAS RETURN PRODUCT AND MY MISTAKE IS WRONG UPI FAM PAY ACCOUNT AND REFUND FAIL . BUT I WAS CHANGE AND NEW BANK ACCOUNT DETAILS IN SHOPSY. BUT NOT REFUND 296 RUPEES. PLZ REFUND MY MONEY

MOBILE REPLACEMENT

GOOD MORNING
MUJHE MOBILE USE KARNE ME PROBLUM HO RHI HAI JO ONE MONTH PHALE KHRIDA HAI .MOBILE ME BATTRY AND NETWORK PROBLEM HAI .
MANE BHUT BAAR MAIL KIYA O WARNTY ME HAI PLEASE SOLOVE THIS

Refund request

I ordered a product from a site that mentioned powered by shopsy (xwomen was the nam of the site) I don't know if they delivered the wrong product or the Ekart delivery agent but now i am not getting any refund or return option as it was mentioned in the policy

I order shoes rescheduled:

I order shoes rescheduled: casual for man 9 num but I received wrong size 8 num

Woman' kurti

I received wrong item then don't change my product in our company shopsy item price 390 rupees plz cancel my item and give me my refund

Mene shopsy se trolly bag

Mene shopsy se trolly bag oder kiya tha 7 din me product aaya lekin delevery boy ne one time contact kiya mujhse or dusri bar ab mera Phone nhi utha raha or na hi mera oder abhi mere hatho me aaya tum logo ne kiya froud chala rakha he agr oder bhejna nhi tha to liya hi koy I have a legal action

my order fefund issue

sir /madem mena 2order kra the is me mera ko product ke quality me issue aay is wagha se mena item return keya us ka refund kerwana chata hu plese help you sir

Order - Set of 6 chair covers

I have ordered a set of 6 chair covers(dining) but no information is available in the orders head in app nor any update is received by me. When clicking order head 'something went wrong ' msg displays. Please confirm order immediately. Rs 442/- have been deducted from my account through paytm.

short ke liye

mujhe Product nahi mila 28-8-25 ko EK call aaya aur bola OTP Dene Ke liye

Size issue

Ordered inline skates through your order for the age 6-9 years (as mentioned in product but received with much bigger size .on clicking over ordered parcel in tab my order for exchange getting msg oops!this product does not belongs to your order.now how can exchange it

Refund not received

Return kiye 6 din ho gye
Abhi tak koi msg nhi or na hi refund daal rhe

DELAY DELIVERY (DELIVERY NA KARNE KI SAMSHYA)

DEAR ALL SHOPSY STAFF,

MUJHE BAS ITNA KEHNA HAI MNE JO BHI PRODUCT ORDER KIYA HAI USKO DELIVERY KARWAANE MEIN KYA KONSA PLANE BUS YA MAAL GAADI AAYEGI YA
KONSI COUNTRY HAI JISSE MERA PRODUCT AA RHA HAI SABKI YAHI COMPLAINT KI DELIVERY PROBLEM HAI TO PLZ SHOPSY SE ANURODH HAI KRIPYA KARKE MERA OR SABKE PRODUCT DELIVER KANRE KI KOSHISH KARE OR HAMESHA TIME SE DELIVERY KARWAANE KI KRIPA KARE.

Refund my money

I have ordered the face shop rice and ceremide moisturising cream.upi payment was done my order was cancelled I didn't give any otp to delivery boy now refund completed but I didn't get the refund amount even check in the bank as per the msg received..on which account did you send..no any amount has been refunded...kindly look into the matter...

Two lovar

Sir
Maine do pant order kiye the or unka maine online payment kiya tha or vo mujhe pasnd nhi aaye maine return kar diye but sirf ek hi return huaa or galti se pant dono hi pickup kra diye ab ek pant ke paise hi aaye hain or dusre pant ke nhin

Rong product mokli se bandh halat mo phone delevry karel se

Phone bandh aavel se to change or return product karo please.rong product mokli se bandh off aave se mobile for ullu banavel se.

My account section isn't working properly

I have ordered a product in shopsy but my account section is not opening and I can't access my product details. So please solve the glitch of your app.

Order delivered nhi hone ke sambandh me

Sir maine shopsy per keyring and keychains ka 4 pack order Kiya tha jiska koi information nhi mil Raha hai only use open karne par'something went wrong' likh raha h. Aap mere order ko deliver karwayiye

Earpods

I ordered a Airpods Wireless Bluetooth Earbuds | Sweat & Water-Resistant with Charging Case Bluetooth Headset (White, True Wireless ) on 30th May and it is delivered on 1st of June and the and then I want to return that product i applied for return at the 4th of June they said that they will pick up the product at 6th of June and I will get refund at 7th of June but the delivery boy doesn't came for pickup

My order delivered too late

Maine 25 may ko creatine order kiya tha Mera order abhi tk deliver nhi hua h aj 3 June ho gya h please Mera order bejwane ki kripa kre

My order delivered too late

Maine 25 may ko creatine order kiya tha Mera order abhi tk deliver nhi hua h aj 3 June ho gya h please Mera order bejwane ki kripa kre

Too very late

My delivery was very late extend date iam very bad mood my order today delivery 11pm your shopsy
Telling not deliverd I will complain the coart my I will pay
But not coming my order

I ordered baby daipers then I

I ordered baby daipers then I would pay money in phonePay then I had been cancelled my order but not received in my account but aslo show refund completed what can I do I want my amount pls

reply

refund

I ordered a water bottle then I would pay money in GPay then I had been cancelled my order but not received in my account but aslo show refund completed what can I do I want my amount pls

Refund not received to bank account

I ordered a adaptor then I would pay money in GPay then I had been cancelled my order but not received in my account but aslo show refund completed what can I do I want my amount pls

My order not a return and

My order not a return and note refund

I have ordered a scarf and also i paid it from phonepay no refun

Because of some issues i cancelled it still i didn't get refund and shosy showing that i got refund...?

Wrong product delivery

I had ordered beer shampoo, but yesterday i recieved my consignment with dye shampoo from c.k. corporation, surat.
I was surprised that the bill on the packet shows beer shampoo but inside it was hair dye , which is useless for me.
Howi can refund the same for exchange the product.
Thanks

About to Product return

Product received different brand

My account is blocked please unblock my account mobile number +9

Please unblock my account

My account is blocked . Please unblocked my account mobileno +91

Unblock my account mobileno +91 xxxxxxxx98

I want to accaunt reactive

I want to accaunt reactive mob XXXXXX8233,XXXXXX4058

About to accaunt reactive

I want to accaunt reactive

Shopsy

In I ordered a slipper then I would pay money in GPay then I had been cancelled my order but not received in my account but aslo show refund completed what can I do I want my amount pls

Account block a raha hai

Account block kar diya gaya hai

Wrong product sent by me

I ordered mobile cover but received wrong item size issue.this item yesterday dilevered.but return opposion not showing.

Mobile flip cover

Wrong product delivered

Hot water bag

Hot water bag फटा हुआ आया है, क्या करे

My return rejected

My return rejected automatically and refund my money.

Refund policy

My refund will be rejected

Face wash

Replace order
Wrong item
I don't know what is this item

Wrong Product

I bought LCD digital slate but i received wrong product

The return of the product issue problem

I want to return my order because I want refund

Maroon white t shirt

The return request is being cancelled again and again. The date for pick up comes but no one comes for pick up and then the request is cancelled. Is this the only thing the customer has to do again and again? Should that request be raised or is there no other work? Is this the only issue being faced again and again? Canceled the return request four times.

Return my order

I should return my order but not return because my order reaches me before date of delivery and return option is unavailable

Kisi our ne order Kiya parcel jabardasti diya gaya

Kisi our ka order mana karne ke bad bhi jabardasti diya gaya

Very bad app. It didn't

Very bad app.
It didn't return my money

Received wrong product

I received wrong product and very cheap quilty.i want my refund.

Need my refund now

I purchase 2 track pants and I return on the same day but I received the payment only one track pant and still I didn't receive my refund of second track pants it's almost over a 20 days

Replacing a product

My phone's cover was in two parts, half came so I sent it for replacement but the delivery person refused

Sir, I had ordered 2

Sir, I had ordered 2 trackpants but when I returned them, only one trackpant was refunded

I placed an order for 398 but

I placed an order for 398 but I got a refund of only 199

Same thing happened with me

Same thing happened with me

I want return my product

My return rejected automatically so return my watch and refund and refund my money back. I want return my watch with money

My return rejected automaticaly

My return rejected automatically so return my watch and refund my watch

Return kyo cancel ho gaya

Return kyo cancel ho gaya

Sar maine apne App se ek Sadi

Sar maine apne App se ek Sadi ka order Lagaya Tha jismein online payment bhi kar diya but sar vah my order Mein Na dikh raha hai na so ho raha hai so please meri pareshani ko solve kiya jaaye

Order not confirmed but payment done

My payment is done but my order not show and not confirmed

Mere order ke payment back

Mere order ke payment back chahiye qki vo confirm nahi hua or bank se payment cut chuka h na order confirm hua or na hi RCV or out of stock hai so I want my money back

Return

I received wrong product

Product damage

Product is damage

Lenses

I got damage product
I ordered 5 set of lenses but I got 2 set of lenses

Wishmaster pickup my product

Wishmaster pickup my product but it's status shows not picked

Refund my amount

I have recently purchased a saree and watch throught UPI,(already paid) and when the delivery guy reaches at house it's shows the Cod method and the delivery guy asks for the money.We request you to kindly look into this matter and update me soon.

Didn't get refund yet

Due to bad quality I have cancel my product but after 22days i didn't get my refund.
Service of FLIPCARD and shopsy ois not good.

Pickup not done

I made a return due to the product size problem that I ordered.But after the pickup was not taken, the return was canceled saying that the return period was over

Returns

Mera return lejao ghar se

Pickup not done

MY CANCEL ORDER NOT PICKUP AND I WANT REFUND

Refund

I didn't order anything from shopsy but they took 383 amount from me I need refund

Refund

I didn't order anything from shopsy but they took 383 amount from me I need refund

Please refund my money

I had ordered 4 track pants but I received only 2 when I asked for refund. I got refund of 2. I want refund of the remaining 2 as well. I want 301 rupees more also.

Subject: Payment Debited but Still Showing Unpaid Status

The amount has been debited from the PhonePe wallet, but it still shows as unpaid. The transaction history in PhonePe indicates that the payment was made to Flipkart.

Issue in returning the item

Unable to return the defected saree.... Kindly resolve it