Flipkart Customer Care No.

Organization: 

Important Link

Help Center
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Cancellation And Return

  • For any query/complaint  related to the Cancellation/Return you can contact to the customer support.
  • Cancellation request can be made any time before it's dispatched
  •  You will not be charged for the canceled order. Any payments you have already made will be promptly refunded within 5-7 business days for any cancellations
  • You can also contact to the Authorized Service Partner .
  • You can return your product as per companies Terms and Conditions

Grievance Redressal Mechanism

Level 1:

  • For any query/complaint, consumer can approach company or reach out through Contact us / Help Centre .
  • Choose from Type of Issue / Help Topics
  • Submit

Level 2:

  • In case your query is not resolved and wish to escalate your concern, please contact designated Grievance Officer by the detail given below:
    Designation: Senior Manager
    Address- Flipkart Internet Pvt Ltd
    Block B (Begonia), 8th Floor Embassy Tech Village, Outer Ring
    Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru
    East Taluk, Bengaluru District
    Karnataka : 560103, India
    Timing: Mon-Sat, 9am-6pm
  • Consumer will receive an acknowledgment for its grievance within 48 hours through email/phone call or SMS.
  • Consumer will also receive a system generated “Unique ID” to track the grievance status

For Seller Grievance

To,
"Include Seller's name"
Seller Mailbox: Contact Seller
c/o Flipkart Internet Private Limited,
Buildings Alyssa,Begonia and Clove,
Embassy Tech Village,Bengaluru 560103

How to Reactivate Flipkart Blocked Account?

  • Try logging in once. If "Reactivate" is shown, proceed.
  • If not, and it shows that your Flipkart account has been blocked, please contact customer support.
  • You can contact or email the details provided in your registration number or the email received at the time of account block.
  • They will provide the reason and the next steps to resolve the issue.
Block Flipkart

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Benefits not applying at checkout (free/fast delivery, early access)

  1. Confirm you are actually a Flipkart Plus or Plus Premium member: Account → Flipkart Plus and check the listed benefits.
  2. Log out, clear the app cache, and then log in via the web browser. Try the checkout process again.
  3. If the benefits are still missing, capture screenshots and raise an issue under Account → Help → "Rewards/Plus." If chat or ticket options are unavailable, email the Grievance Officer. You must get an acknowledgement in 48 hours with a tracking ID.
plus flipkart

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Registered / Postal Office

Flipkart Internet Private Limited,
Buildings Alyssa, Begonia and Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Bengaluru, 560103, Karnataka, India

Social Sites

Comments

Pack of two t shirts

I have ordered 2packs of 4tishirt but I received only one pack of two tshirt
. You have cut double amount 200 rupees from my account . Please refund my money .

Fake product

Totally fraud the item was too old and quality is zero,
Changed the original order pack and replaced the roadside product and packed as if came from delivery partner, mesho is best, mantra is also, Amazon is also a best but shopsy is the big fraud and delivery boys of ekart is big fraud please dear public be aware of this scam

Cancel order

Fir whom I ordered vivo t4 5g is no longer available to receive that phone..so I request you to cancel my order mentioned above n refund my whole money order id OD435904437974491100

Odele baby waker

Why my order delivere delivery delayed
Very very disappoint from Flipkart service
Give you zero rating for your delivery process it takes already 22 days to deliver delay order and now you say it takes more time about 7 days more to deliver parcel
I want my order fast delivery service in one day very very very disappoint from Flipkart service

Refund is not received

My order is not came on exact date then I have cancelled my order and it's now 3 days over my refund is not receive order no OD335657020395688100

Regarding the complaint for exchange and delivery

Talked to the customer many times but my problem was not solved nor was any action taken on it. I had to write this mail because the condition given by your delivery person who came to give the delivery was not correct. The problem was the same even after ordering the mobile twice. I have been talking to the customer since 3 days but my complaint is not being registered nor is any action being taken. The delivery person is saying that no matter where you call, nothing will happen, now even I have started feeling this. Due to all this, my time was wasted and no one is counting the value of the trouble I faced. I hope my problem will be solved as soon as possible.

Filipcart blocked account

Sir my account blocked without any reason please check the reason and unblock my account

Block my flipcard account

Please unblock my account

Delevery boy cencel my order

Mera order kyu cancel Kiya delevery boy ne delevery boy apni marji se order cencel kr dete h kya order delevery date 14/09/2025 thi delevery boy ne 13 ko hi cencel kar diya

delivery related

The delivery agent did not contact me they will try to cancel my order my 4order cancelled they do not try to deliverd i need an explaintion about the courier service alappuzha They told he did not delivered any my produ ct

Even mera order bhi khud

Even mera order bhi khud cancel hogaya Maine prepaid order Kiya tha...
Amount atleast refund kardo ya hamara order reschedule karke deliver kro

Enquiry on Book

The Washington Manual Of Medical Therapeutics, has had pages of 1074 only which is very less from other supplier's supplied book. You did not mention the edition year at all. Just inscripted 35th edition only. Pl. clarify the same. I have yet to book the book after your clirifications. other house's book total pages have been 1438 nos.

Thanks,

Voltas Beko 6.5 kg Semi automatic

Dear Sir,

Greetings!

I am writing to express my disappointment regarding the rejection of my claim to return the defective washing machine Voltas Beko 6.5 kg Semi automatic purchased from your platform Flipkart. Despite discussing the issue with your executive over the phone, I was informed that my claim was not valid due to the 7-day return policy.

However, I would like to clarify that I purchased the washing machine and discovered it was defective (water leakage and noise due to a jammed shock absorber) on the same day. I promptly applied for a return within the 7-day timeframe. Your executive's advice to contact the authorized service center further confirmed that the machine requires replacement of the shock absorber and water pipe.

Given that this is a brand-new washing machine that requires repairs from day one, I believe it should be replaced or returned. I request you to reconsider my claim and facilitate the return process at the earliest.

Regards,

S P Srivastava

Unblock number

Submitted by Sathish (not verified) on Tue, 19/08/2025
From Filpkart I don't Know why My Account Is Blocked
Please Unblock My Filpkart Account

Unblock

Unblock my account

Unlock my account

Unblock my account

The item was not picked up nd

The item was not picked up nd it is showing returned nd refunded but not refunded in my mini statement with not picking up . also got damaged ad lost item ..order id OD435123661296010100.At this rate i will stop purchasing from flipkart though the money is less .it happened earlier too. So worst .

Not received my order

I ordered vivo t4 phone on 9th August 2025 and paid a sum of 17826 and delivery date was the very next day but after 3 days pass i didn't receive my phone and when I try to contact Flipkart service they are not giving me right answer, I am anxious about my money, please resolve my issue.

Where is my two orders? Shirt&Saree

Please give me my payment because my product doesn't received at that time. My payment mode is online.

Refund my money

सर मैंने 3 आईटम का आर्डर किया गया एक
3 पैसे दिए रिफंड एक का ही आया
बाकी के पैसे कब मिलेगा

Installation pending

Vey very bad experience , I buy Samsung HD led tv by flipkart But after delivered no one came for installation , it's installation is free.
Installation person also blocked my no & I tried in this no also 9304570XXX
Flipkart top management pls look into this matter .it is very serious no one will buy product

The item was not delivered

The item was not delivered but it is showing as delivered, otherwise there would be no delivery, no call came, no OTP was taken and it is showing as delivered but I did not receive it

wrong product received

My OrderID Is od335024143654298400 amish mehta i have received wrong product
i order killer 1storm and 2 wave deoderent ( 1 green, 2 black ) but i have received 1 storm and 2 marine which is not included in my order( 1 red , 2 black) i know product is non refundable,but wrong product is changeble. so please change and oblige

Money loss

Order id-OD335039126956886200
TOTAL ORDER 32 ITEMS BUT THEY DILVER 17 ITEMS OTHER ITEM ALSO SHOW ME DELIVERY DONE BUT WHERE THEY DON'T KNOW. I ALSO COMPLAIN IN FLIPKART APP BUT THEY REJECT ALL REFUND THEY SAID SELLER NOT REPLY. AND SELLER OLREDY DELIVERY DONE..WITHOUT OTP HOW TO DONE DELIVERY THEY DON'T KNOW.. SO PLEASE DON'T BUY ANY THING ON FLIPKART APP THEY ARE THEIF (CHORE HAI). CHORO KA APP FLIPKART. I ORDER RS, 5726 RUPEES. IF YOU BUY ANY THING HERE YOU LOSS YOUR MONEY. SO DONT BUY..

Consumer forum

Why you are not complaining at consumer forum regarding this coz I saw there is an platform fees they charge with every order.But if you cancelled your order within 30 minutes without using a product then why they charged platform fees from lots of people's it's a scam from Flipkart which is not seen by anyone lots of people's cancelled there order for so many reasons but if they not refund the fees they earn about 1000 cancellation per day fees 7000 per day which cost in a year about Rs 2555000.in a year which is very huge.please someone light on this comment.

UPI refund

I have cancelled an order on 14th July,202/- rupees till now there wasn't any credit in my bank statement, and the cancelled order was showing refund completed.please refund my money as early as possible.

Status of my order

Status of my order
My order no.OD334787790436425100

I ordered 9 sarees but I got

I ordered 9 sarees but I got only 2 sarees and i fully paid for that again i pur return and refund for that but now I get the amount of only 2 sarees , flipkart cheated me I'm gonna complaint in consumer Court

Mobile is off and old

Samsung phone juno bandh mokli paise lutvana dhandha kariya se. Pablic ne online na name lutvani kari se

Refund not received

On 8 june I have paid Rs. 193 by upi(gpay), app shows it refunded my money on 17 june but no transaction shows in my bank account, in passbook and even in gpay,and same kind of things happen 2 months ago same position, kindly request that atleast don't brake customers trust.

Refund not received

I have paid 161 rs for a product and they didn't deliver the product and cancel it by themselves without any information and after that it shows refund is credited on but I didn't get any refund in my bank as well as in upi id
it's not fare

I want to download invoice of order

I am unable to download of my order ID -OD431152673790556100
Please help me this is very urgent

Regarding download invoice

Sir I want to download a invoice.. please send me a invoice my oder id is OD327756955418542100

Order invoice

Order ID - OD432414433884289100
Give the invoice to this order

I need a in invoice for my order i have not got email.

I need a in invoice for my order i have not got email.

Bad experience

Absolutely infuriated with this site. I strongly warn everyone — do NOT buy from here.

I requested a return ages ago, and while they keep claiming the pickup is arranged, it’s never actually happening. I’ve called their so-called customer service multiple times, and every single time they just parrot the same robotic line: “please wait till the timeline.”

To make matters worse, Muskan from their escalation team had the audacity to disconnect my call when I asked for the escalation email address. She told me it can’t be shared as per their policy, and when I demanded to know where this policy is documented, she casually replied, “It’s not.”

This is beyond unacceptable — it’s disrespectful, dishonest, and just outright shady. Avoid this site at all costs.

Complaint regarding delivery agent

I have ordered a ladies wrist watch on flipkart. The item reached my delivery agent by the time it was expected to get delivered. While waiting for it's delivery,i got a WhatsApp message from flipkart mentioning about the cancellation of the order. When i tried to find out the reason, i got a rely that due to adverse weather conditions in my area caused cancellation. Let me tell you that we are living in area inhabited by human population only. These days due to rain some of our roads where blocked. But we also drived out and in during the same days. Other e- com like meesho delivered things. Omly thing the delivery agent could have made a call. He was irritated with me last time for i have ordered soap powder from flipkart. He asked me can't you go to shop and buy it? If it is not meant to buy why flipkart is selling it?? We order because we get some reduction. Shopkeeper won't reduce a single penny from its MRP. When we order thongs only the delivery boy also have the job, right? Very bad.

PLATFORM CHARGES ISSUE

Y WE SHOULD PAY PLATFORM CHARGES IN EVERY ORDER

Wrong item/Missing item

Order ID: OD334432546594254200...URGENT
I have received wrong material in the subject order
Order delivered at 6:30pm on 19th May 2025

I received Good night mosquito killer instead of Flipcart Toilet cleaner Lavender
Good night item was returned to the delivery agent.
Since the delivery agent has not updated the status, I cannot log a complaint

Your chatbot is pathetic.
To chat, I need to pay $5 which is huge even if refundable. I do not want to pay
Why can't your expert just connect.
Chatbot informs about this towards the last and chat ends
Kindly deliver the missing item

Item is not delivered

Order ID - OD434548945668004100
Item is not delivered,but show delivered

Item order is not delivered

12th date order apply but not received my order

NOT RECIVED INVOICE MY VIVO Y13

SIR MANE 17/04/2025 KO VIVO Y-13 PHONE PURCHASE KIYA THA LEKIN USKA INVOICE DOWNLOAD NAHI HO PA RAHA HAI PLEASE PRVIDE INVOCE ON MY EMAIL ID

Refund issue

Rs 489 dated 8 April 2025,Rs 602 dated 27 August 2024 as per statement it has not been credited to my bank account or Flipkart gift card who should I ask now?

My order

My order is not receiving me and they deliver my product to other ..very bad service from Flipkart

Refund in wrong way

Didn't receive order on date given.Had to beg for the order to be delivered. When in anger wanted to cancel all the orders.Flipcart cancel only one order. I paid by credit card and giftcard. It was my money I had the right to receive how I want.You can check the invoice it shows credit card and giftcard on all my orders

Refund are not shown in Bank account

Refund procced by Flipkart but not received and i checked reference number provided by Flipkart but it fake
I want my refund please send my refund

Refund

I haven't not received my refund on shopsy please frequently do something

MY Filpkart Account is Blocked

My account had Blocked since 2022
From Filpkart I don't Know why My Account Is Blocked
Please Unblock My Filpkart Account

My Account Is Blocked

My account had Blocked,
From Filpkart I don't Know why My Account Is Blocked
Please Unblock My Filpkart Account

My Account is Blocked

9426497XXX
Nitin Rangila
361305

My Flipkart Account is Blocked

Please Unblock My Flipkart Account

Why my prepaid payment is blocked

Why my prepaid payment is blocked. Please help for this and how to recover and get my all payments.

My id or number is blocked

Please open my id

Regarding blocked account

Uncertainty my account has been blocked

Acount block

My account is blocked please unlock

Blocked account

Please unblock Flipkart account why are you without any information block my Flipkart account

Refund

I had applied for a refund but they are sending me a replacement which I do not want so please provide me a refund order I'd
OD433568381387248100 (Whatever was returned, you guys are sending its replacement).

My return not saport

My order not return I am very bad experience

Mi 4X 4k t. v 2024-05-05

Mi 4X 4k t. v 2024-05-05 delivery and 3years warranty But old product 2022-9-15 start warranty product sale flipkart cheeating Display problem whit screen

i have a no refound my ac.

rifund abhi tk mila nhi..or help sentr me bhi bst nhi ho ps ri..

For returning the defected fan which is not working

I was not thinking this kind of foolish behavior of flipkart.on on last Monday which is not working.
And when it is connected it vibrate and do not run.so kindly return the product.

Payments refund

I ordered a product from flipkart. I chose cash on delivery but as the product arrived i paid through app through g pay. When the delivery agent arrived he said that the payment was not done hence i paid him via cash too. But the money has been debited from my account too. I want a refund.
.The order details are as follows:

Order id: OD426737065822279100
Email ID: shraddha29mehra [at] gmail [dot] com
Contact number: 8234x052x956

Download invoice

I am unable to download of my order ID -OD126046188904806000
Please help me this is very urgent

Download invoice

I want to downlod invoice of order no
OD429411627526818100

Account unblock

Please my account unblock

Unblock

Unblock my account

MY Filpkart Account is Blocked

MY FLIPKAR ACCOUNT IS BLOCKED

Download invoice

I am unable to download of my order ID -OD126046188904806000

Invoice not received

Product received but invoice not received

I want to download my invoice

I want to download my invoice but in flipkart invoice option not showing

PAYMENT DONE BUT NOT UPDTED FOR PRODUCT

I have orderd on 2 nov , ordere got placed and Product got dispatched with

Ekart Logistics - FMPC4228662303 got meseged to pay before the product Arrive, have paid the amount form Phone pay As per Phone it was clear amount was rcvd by Flip kart team , but at the time of Delivery Payment was not updated in the Order ID and they made me to cancell the order
still now i havent got the chance to check with them ,for my refund
can you please help e on this case

The order has been delivered.

The order has been delivered. The person who came to deliver it said that someone else would come to do the setting but no one has come yet.

Reply legal notice and Give

Reply legal notice and Give refund 18899 as soon as possible. Otherwise I will have to file a case in the court.
Please help me. I am very upset. I want my refund right now. I want my refund. Oder id OD433363414700414100

I don't have access to my old

I don't have access to my old number and I want to change to a new number. As I am unable to use my gift card.

Please help me resolve this issue.

Change In Email ID

We have been getting Emails from your portal to my subordinate @ Amandeep [dot] s [at] savanretailers [dot] in. Request You to please add my Email id (rajeev [dot] s [at] savanretailers [dot] in) being head of the department.

I don't remember my old I'd where I order a noise watch and want

I want my invoice of noise watch how can I do it

Explain me the logic

I have changed my mobile, I do not have access to the old number - your site tells me without it I cannot change to new number without the OTP to the old number. Stupid or what. I can do it with my bank account yet your site will not let me ???????????????????????

It dose not give me another option or method to update my number - but why??????????????????????????

Well ypou have my email would like to hear from Flipkart - or you have lost a coutomer

Your company doing scam with me

I ordered a book and your company giving me wrong product .your company not giving me refund or replacement of book. I m frustrated from last 3 month plz help

Order I'd OD428117245728613xxx
Mobile no 96101xxxxx

payment deducted but order not placed

I was placing order #2 items by Paytm (UPI), the amount deducted from my Paytm balance but order not placed, Amount is 415rs in total.

Please reply me back as soon as possible

I have paid Rs 217 but not

I have paid Rs 217 but not received the product yet paid on 04/03/2025

Amont paid but product not delevary

Amount paid but product not delivary, yor company superviser not responsible
Plz product delivary

Order delayed

I ordered product on Flipkart 5th of July but I didn't received upto now why are delay more time

delivery

mera abhi tk ouder nhi aaya hai or kii respons bhi nhi de rha hai

Amount paid but order not

Amount paid but order not delivered Flipkart were lagging my order and iam available for receiving order but Flipkart were generated that you can't receive your order due to we can't catch you on phone

Cant activate my account

Cant activate my account because your app is not giving forgot password option

Invoice issue

I have not received bill of noise smart wath which has dealiver on 3rd oct 2022 i dont download my invoice bill how to get my invoice of my product

Forget Password

Sir I forget my Flipkart Account Password. Flipkart Customer service call not received. Only My Order go.Please my account flipkart id password reset please sir.

Thank You Sir

please active my account

My Flipkart account in active please activated my account

Mobile Number Not verifying

Please Help Me Flipkart not verifying my mobile number please long time password how to reset please help me

Mobile not verified

My mobile number not verified so I can't login

Account

Account inactive h to activate karna h