Tamil Nadu State Transport Corporation (TNSTC) No. 95139 48001

Dear sir,

I booked a bus ticket from Bangalore to Thiruvannamalai, but when I boarded the bus, no seat was available. I asked the conductor for assistance, but he was unresponsive and rude. Despite having paid ₹239, including reservation costs, I had to travel standing up due to severe leg pain, which made it very difficult for me to walk. The conductor did not understand my situation and continued to scold me.

I have attached my booking details for your reference. I am confused about the difference between a normal ticket and a reserved seat, as the normal ticket rate is ₹195, but I paid an extra ₹40 for a reserved seat. The conductor instructed me to take any available seat, but that is why I made a reservation in the first place.

I am very disappointed and feel disrespected by this experience. I have always respected the Tamil Nadu government bus service, but this situation is unacceptable. I kindly request that you address this issue and provide some resolution.

Bus details
TNSTC * PNR:XXXXXXXX,
DOJ:06/09/2024,
Conductor Mobile No: XXXXXX0262,
Vehicle No:TN29N2822,
Route No:520B.

Selvaganapathy Muthuraj

Today 06-07-2024 boarded the bus no TN-58 N - 2703 from Thirumangalam to Arappalayam at around 1.30pm the ticket number provided to me was 93772. I am a lady when I boarded the bus, it was already filled and could see lots of ladies standing. One of the gentle man was sitting on the seat Reserved for Ladies asked him to make way for Ladies, he was adamant and told he is sitting with his wife in the seat. I told your wife is sitting on a ladies seat is fine, but you need to make way when ladies ask. He boarded at Thirumangalam and got down at Arapalayam and didn't vacate the seat. Asked one of the TNSTC staff as well the conductor to ask him to vacate the seat and give it to the Ladies, they asked him but he did not. Later a senior citizen lady entered the bus that time also he didn't vacate neither the staffs asked him to vacate. If he would have been sitting on an unreserved seat with his wife, I am not concerned, but sitting on a ladies seat is my concern. His wife also didn't respond. But as a rule isn't it the duty of the conductor and staffs of the TNSTC in all the districts to follow the rules levied by the government. On top of this the staffs also commented that in Madurai no such rules are followed and they can't help. Who is responsible for make the rules come into existence when the staffs themselves don't adhere compelling the public to adhere? Aren't the staff equally responsible for seeing to it that the rules are obeyed and adhered in totality?

It's good that every centre's mobile number is given on the website. It will be much useful if the bus timings to various places are given in same searchable table formats.

தமிழ் நாடு அரசு போக்குவரத்து கழக ஊழியர்களின் இரக்கமற்ற செயல்களால் அவதியுறும் பயணிகள் நாள் 23-01-2023 இரவு சரியாக 12:15 மணியளவில் வ எண் தநா 32 நா 4488 என்ற கள்ளக்குறிச்சி-பெங்களூர் செல்லும் பேருந்தை வழிநடத்திய நடத்துனர் புஷ்பா என்ற பெண் பயணியை ஈவு இரக்கமின்றி 5 கீ மீ முன்னதாகவே இரக்கி விட்டுவிட்டு நீ எங்கு வேணாலும் புகார் செய்துக்கொள் எண்ணை ஒன்னும் செய்யமுடியாது என்றுக் கூறியுள்ளார் தயை அவர்மீது தக்க நடவடிக்கை எடுக்குமாறு கேட்டுக்கொள்கிறேன்

Dear Sir
please be informed yesterday i travel from Gobi to Erode PP ( TN33 N3263) Evening around 3.30pm from Gobi. while i travel i sit in Conductor seat. So he came to me and shouting use bad words. then i moved from his seat. is there any rules only sit Conductor. i am working MNC company at Bangalore. is this correct way to talk passenger. he request to informed i moved. but the Conductor way of talk really bad. please i want resolution of this.
Ticket No : PU 033 - 57181 ( TNSTC CBE LTD)

Regards,
Vijay

Hello Transport Officer ,
I got private bus gandhipuram and asked for press colony will you stop to driver , he said yes and I seated but once the conductor giving ticket he refused and said next bus is back so cant stop at press colony will stop in veerpandipirivu then I got down at karpafam complex.

At karpagam complex ,coimbatore I got next bus - GOVERNMENT BUS and asked ticket to press colony at (08:45 p.m).
But conductor said cant stop in press colony, will give for veerpandipirivu.and said no other bus ah .. why you asking this bus.

After that I got down from that bus .
I got next mettupalayam bus ( palani bus ), that conductor also said cant stop in press colony
Then again I got down at power house .

Then I got next government bus TN38 N 2931
conductor said same answer cant stop in press colony and gave ticket to veerpandipirivu
Ticket Number : 59190
Charge : Rs.13/-
..

While reaching press colony time will be 9:30 p.m or above only..

Then at what time the bus will stop at press colony. During night times.

I requesting you to make an positive response and do the needful atleast in night times.

Regards,
Prem.

Today 19th January 2020 sunday I booked a SETC bus for indian timing 20:50 but still now there is no bus but the current time now is 22:00 , there is no response from any person and SETC office also full empty.. what are all the details they have given in online TNSTC website all the office numbers and helpline numbers are not in use .. what kind of transport is this .. it's a very worst management.. where we have to complaint also no one knows.. very worst management..

SIR GOODAFTERNOON I AM STAND BY NOBLE SCHOOL BUS STOP AFTERNOON 2:40 AT THE TIME TWO DOWN BUS COMMING ON THE WAY THE TIME I AM HAND SHAKE STOP THE BUS BUT TWO DRIVER NOT STOP THE BUS ON THE TIME 10 PASSENGER STAND BY THE BUS STOP SO THE GOVT BUS LOSS ONLY THE DRIVERS THAT PERSON ACCEIVEMENT ONLY MONTHLY SALARY ONE BUS NUMPER 1192 SO PLS ACTION THE TWO DRIVERS THE COMPLAINT I AM SEND TO THE CHENNAI HIGHER OFFICERS PLS ACTION IAM AIADMK POLLUDICAL PARTY

Dear sir / mam

I am traveling from kumbakonam to Chennai . i would like to inform this behalf of every passenger on this bus NO (TN.68 N 0828 ) date : dec -08
time : 9pm

Mr Conducter said that KUMBAKONAM to tambarm or KUMBAKONAM to CMBT are same rate(270) . And aslo he (conductor) mentioned this is a special bus . But there is no such kind of board or any sign in the bus. He simply said i don't know. Alteast they would have said that before entering into the bus. How its even possible? How could you assign different station at same fare? . I WOULD LIKE TO KNOW the reason.

Being a regular traveller, its really hard to believe, that whether official are receiving this kind of problem or not. Every time while travelling i faced this kind of issue with many people. Some of the conductor are really rude with passengers. Why Don't you give a ticket machine to every conductor.

Ps : And this is not the first time I'm facing this kind of issue.

Please respond ASAP.

Regards

Vignesh D

Sir, i want to go to madurai to attend a function at about 6 am. In connection with i want to know the bus departure timing between 12.00 a.m to 2.30 a.m from Turaiyur bus stand. So please give information to me. Thanking you.

I am traveling to villupuram to kallakurichi.in this mirror it is an deluxe.charge is 70 RS.but he stop all the local stop.uam asking checking inspector he speak bad words.ticket no 514474.started at villupuram 7:45 pm and come kallakurichi at 10:00.

I had travelled to Coimbatore from Salem last week. The bus reg
No TN33N3184 , belonging to erode depot was very slow. It was a point to point service (1 to 1). I reached my destination late. It was absolutely due to the old late pick up vehicle and not the driver. Do make sure that you change the bus

Hi this is Pradeep.c.j, here I noticed in most of the school and college trip buss at morning and evening times at Theni district especially bodinayakanur all college timings the conductor and driver were speaking double meaning words ( aucword) in front of small and teen age girls, these leads to danger. May be some time that conductor and driver will throw out from the buss by the public passengers with suitable beats and knock out. At that time u govt people's please don't give support to them, b"coz u all peoples think, if your girl child is travelling in that same buss with that conductor and driver, what will you people do ? Hmm please think about it my contact number is " NINE EIGHT FOUR ZERO TWO FIVE THREE THREE EIGHT SEVEN " pls comment below and take some necessary action

I want to give complaint on TN-32/N-4134 bus conductor and driver from velankanni to pondicherry route bus on 30/8/19, if you avoid my complaint within 24hours surely i will take severe action for this situation. So kindly contact me.iam trying to reach you but your service center was not attend my call.

Yesterday(16/07/2019), my mother & brother travelling from erode to ramnathapuram.my father died at Feb 4 2019 who was worked as SGSR Asst in kavundapadi in erode. Reteried pass given to my mother.In that they mention who had this pass will travel to all tamilnadu government buses except SETC buses.But driver & conductor of that bus misbehave with my mother ., Insense this pass only allowed to your branch not to other branches & use harsh words;driver said why are you not giving money ; if you give money otherwise not to travelling in bus.you just leave from bus.both conductor & driver use harsh words; sir, please take proper action (Bus-erode to yervadi bus)I don't know the number of that bus

Sir,

During morning peak hours around 8.00 A.M. a ultra deluxe bus from Tiruvannamalai to Adyar is passing through Camp Road Junction after East Tambaram. The drivers are very reluctant to stop the bus in camp road stop to pick up passengers even though it is a revenue for corporation. So many passengers are waiting for the bus but drivers are not interested to stop for 2 minutes and pick up passengers. In this situation how can transport corporation generate profit and help public. Please issue advisory for all drivers to stop. It is an humble request.

Today morning I'm traveling from Attur to Salem through the bus TN30N 1356. It starts from Attur by 8.03 AM regularly. But one conductor named Sri. V Senthil Badge number is 42289 is acting as a broker for reserving the seats to some passenger. For that he is collecting bribe. If anyone is asking means he is using abusing words and behaving arrogantly to other passenger's. Whether the bus is owned by him or specifically that particular bus is running for the above group of persons. The driver is allowing some passenger's to sit in the bannet while driving without taking proper care casually talking with the particular passenger's group. Is it correct??. I'm expecting the proper reply for that.
Thanking you
Regards
V Chandrasekaran

The traffic line for buses have been partially closed to mamabazasali form chatram and senior citizens and women and children have to walk down form one end of the cauvery bridge to home etc near Mambazasalai and hence a partial service by bus no 42n and o was arranged.But many times the conductors and drivers do not follow the arrangement and asking the passengers to get down at the cauvery bridge,Pl take action and do the needful Thanks

Dear sir,
I bounded a bus from Hosur to Bangalore at 8:25 pm from Hosur bus terminus today 15/03/2018. I kept my bag on the shelf and travelled towards Bangalore. I brought tickets from the bus conductor till Silk Board bus stop and got down at Silk Board. I forgot to pick my bag from the shelf. Hence I don’t have any idea about the bus number or where about of the bus. It was tamilnadu state Salem bus. I am also enclosing the bus ticket details.67023 and 056995. Colour of the bag is black, it has my iPhone box in it and a SSLC certificate in the name of Suhail Ansari and his adhar card with a Muthoot fiancé bill in the name of Abdul Kadar who is my brother. Kindly reply if this bag is found or is at any bus stand here in Bangalore or Hosur.
Thank you

On 6th March 2018 morning from MGR Mattuthavani Bus stand TN63/1496 Conductor asked me to enter the Rameswaram Bound Bus around 2.25 to 2.30 AM.I got inside and then he put the backside light and I kept one bag with laptop and all office documents with valuable contents on the upper shelf and sat next opposite seat.That time he went and wake up the driver (may be) and again put off the light.A person from outside came and was continuously knocking at the window.Then I tried to open the window and that fellow walked away.Immediately the Conductor came towards back and got down and when I looked at the shelf My bag was stolen.I shouted and the Conductor has shown scant attenion and making casual comments along with other persons and hundred percent they were behving in an inhuman way.
Later I rushed to the Police Control Room and with the police help CCTV camera footage was identified and it was some group of persons.They travelled in an auto and learned that they got down at Pandyan Kovil gate and embarked on a bus to south side .It is persumed that it may in that Rameswaram bus since I have full suspicion on the Conductor.They were indorectly helping the Theives and dacoits to rob Passengers.
We are consumers of Tamil Nadu Road Transport Corporation and certain staff from your Department is spoiling the name of the Department.I shall be grateful,if an enquiry is conducted and get the reason of those staff aiding robbery in Rameswaram bound Bus stand.You are also requested to do the needful and get back our lost bag and its contents .
You please note that Mattuthavani has become a Hub for Robbers and anti social elements and even the CC TV camera are not placed properly.
I wish and hope that immediate steps shall be taken to do the needful and contain such activities in buses and help me to get back my bags and documents
Looks forward to hear your response at the earleist.
with regards
S.A.Rahim
Chairman
ESCON
email:escon [dot] org [at] gmail [dot] com

I congratulate the bus network but I note that the buses are so dirty from inside. Are they maintained at all?