USHA Toll Free No. 1800 1033 111
Toll free Number(s):
- 1800 103 3111 (Customer Care)
- usha_care [at] usha [dot] com (For Support)
- corporate [at] usha [dot] com (For Alternative Support)
Plot No. 15, Institutional Area Sector-32,
Gurgaon, Haryana Pin: 122001
Fax: 0124-4583200, 0124-2883300
Usha International Limited
Surya Kiran Building,
19, Kasturba Gandhi Marg,
Usha International Ltd.
Building D5, No. 128 Siheng Road, Yuancun,
Tianhe District, Guangzhou, 510655, China
Usha International Ltd,
N0. 48, 1st level, Parkway Building,
Park Street, Colombo – 02 Sri Lanka.
+94 11 2302088
Fax: + 94 11 2302087
Very very good service by Usha.
My Usha allure janome machine was not working..feed dog was stuck..
Now it is working perfect..
Usha janon stichmajic sewing machine
Machin ki na service mill rahi hai na hi spair parts mera nedel threadertoot gaya hai aur bulb bhi kharab ho gaya hai jo kisi bhi store per available nahi hai stores per koi achcha response nahi milta hai
Steam iron repair under warranty
Quick service by Usha technicians. Very professional. Registered complaint on toll free number and technician came down the very next morning and repaired the iron.
Very careless company in the india
usha is a very third class company in the india. I purchase a food processor but it's service was very poor from first day but due to worst product of usha after 3 year it's motor burnt. I raise the complain and motor has come to service engg. But service engg. Saying that motor received but two months has been passed service engg. Can't change motor. So I am requesting to people please do not purchase any usha product and I and my family never purchase usha product.
Irritating noise in Usha ceiling fan
I had purchased 2 nos of usha ceiling fan during sep 2019. Since from installation one ceiling fan is getting noise,so I raised a complained on November 2019 after a long struggle a service man had been dispatched at the end of November after that service the noise problem had been resolved but withing 15days again noise started persisting in fan and now resently I have raised the complaint yet I didn't received any kind of information about my complaint.Usha service is very worst and I am totally disappointed if you are reading this comment response for my compliant and replaced the ceiling fan.
Noise in usha fan
I have also purchased usha fan on 25th july 2020. I found noise in that fan same day.
I have raised a complaint and asked for replace it but they and neither replace nor send any service engineer for resolve the problem.
I request all the customer not to buy any apparatus from USHA.
I strongly recommend other company than USHA.
USHA product is too worst.
Mera mixture khrab ho gya hai flipkart se mangwaye the 2 month hua hai .
dear i purchased usha insta geyser 3 litres on october 20 2019 to my surprised after one week it sopped working. after calling customer care waiting for one week some body came and repaired it and told now problem will not come again after two days same problem started now again i called customer care they are telling executive will come . i registered complaint one week back but till date nobody turned up this type of service i never seen simply USHA name is big thats it
Usha dispenser floor standing laguna
The usha dispenser floor staning laguna is not working properly as the button for normal and cold are not working even called customer care none of them had called me back
It's complaint for Usha induction cooktop model number IC 3616 it's not working properly and defect in their supply power please help to concons this problem and resolve
Ceiling fan making noise multiple time repaired but no use
I purchased Usha Fan in the month of Apr'19 but since inception it making noise that we could not hear TV voice also. I have registered complaint on Toll free. Every time engineer come & repair it. Engineer told me to replace the fan & given a receipt saying that show it to shop from where Fan has purchased they will give me new fan. But now that shop is closed permanantly & no one is able to give me solution what to do next even toll free executive & engineer is also not giving solution for this.
Please resolve or I will have to repair my fan every monthly or twice a monthly till warranty.
Need Geyser Service
Am trying to call you from yesterday people are not responding as my geyser is not working water is not getting hot just i bought it 5 months back even it spoiled very bad experience atleast do the service as early as possible.
Cheating ,fraudulence, unnecessary service delayed
I had worst experience with USHA customer service and service provider.Service provider charged 120 rupees for my product which was under warranty period.
Mera fan kharab ho gaya hai
Sir mera fan kharab ho gaya hai Ek Bari pyar ho chuka hai koi customer care number lag nahi raha hai na call Aai Hai Mere ko 2 se 3 ghante Ho chuke hai
REGARDING USHA HONYWELL COOLER
Dear sir/ Maidam,
On dated 18/05/2018 I have purchased an USHA HONYWELL COOLER, & on dated 23/05/2018 once a erritical noise created in my usha cooler from water pump then i have loged a complaint through mail & toll free no. after that a dealer service representative visited on my home & checked the cooler & told to family members there is no any problem in this cooler pump & I have cleared the foult & changed the old fan with new one & call to me when i am in office & asked a code for closed the complaint which is sent to me by toll free or, regarding mail which ever & I am given the same. But when I came from office & checked the problem is as persist then, I am again inform to company regarding noise problem but my problem is as persist till date. When I talk to customer service Representative of company on dated 17/08/2019 through dealer Representative on conference call they, told me your warranty period is expired & that job is done under only paid service job.
As per company rule I am unable to change the defective pump under free warranty.
then after I am shocked, & feel cheat & thinkd about my self why I purchased that cooler.i am not completely satisfied with this product Service & given ANS. by company representative & always thinkd why should I purchased this product.
Thanks & Regards
Complaint details is given below which is loged by me on mail:-
About New Usha Cooler Cooling Pump Erritical Noise.
Tocustomersupport [at] adityavision [dot] in& 2 more
3 Jun 2018 at 9:58 am
On dated 18/05/2018 I have purchased a new Usha Honeywell cooler from your outlet Aditya vision,Line
Bazar main road, Purnea & on dated 23/05/2018 once
a erritical noise observe from cooler after on cooling fan.
So, I have called to your representative & also send a massage,& found complaint no.-
"Thank you for calling USHA Care,your request IC1805231764 Ref.No.1467 has been registered.Service Centre assigned is ASCNAME,Contact:ASCMOB"
Another complaint is also mentioned in mail.
Got a defective Usha product from big bazaar
I purchased a usha mixer from big Bazaar and within 2 use the below portion of the jar came out..need replacement..call back
Cooler pump not working
Yesterday I have purchased a Usha companies cooler,when reached home with cooler and started cooler but pump was not working,then I complain to customer care and shopkeeper but till now problem is not resolved
HALOGEN OVEN NOT WORKING
The halogen oven purchased about 2 years back has suddenly stopped working .
request for the service center numbers in SRINAGAR JAMMU N KASHMIR.
NEW CEILING FAN DEFECTIVE-NOT USED EVEN one DAY
Purchased Usha ceiling fan on 21-May-2019 from HIRA Electricals,Chandapura,Bangalore. Got the fan fixed in the ceiling by the electrician in my layout on 22-May-2019.Fan started wobbling and gave a shrill sound after 10mins.Fan was also getting heated.Immediately removed the fan an visited dealer along with my electrician(My electrician has more than 20years of experience).Dealer said no issue with the fan and he loosened and tightened 3 screws and rotated the fan with his hand and said fan is perfectly functional.He said me and my electrician doesn't know anything. He said there is no option to provide a replacement at his end even if there is a real fault. I called USHA customer care. A technician came to my house, checked and immediately he said that the fan bearing is faulty and wrote a slip and gave it to me. He said the dealer will replace the fan now and he spoke to the dealer. Now today is 10-June-2019.Dealer keeps repeating the same story that he doesn't have stock. I called the same technician(Antony) . No proper response. Very poor customer service.Very bad experience.I lost my money,time,patience.
Auto needles theader
My usha Janome allure fox machine auto needle threader not holding thread my machine is under warranty please replace this spares
Can u pls give ur ernakulam
Can u pls give ur ernakulam contact no. Website no is showing orissa. Usha team not even updating their branch contact no. May b they don't want customer to contact.
Kab se Maine teh machine Liya hai tab se iska silai ka dhaga kat raha hai aur us dukandar. K pass jata ho to woh kahta hai yeh machine aisa hi hota hai aur needs machine ka problem solved nahai ho Raha hai
Bad customor service in ur compancy usha
From the three days we are calling to customercare but no response on the second I got a call from customer care
I asked we need install the geyser they said OK it will 400rs I told OK . Wen I am giving the details they dissconnected call and again I started calling but no response this is fourth day . Oh my this is the worst customer service. Today also we will see for there call if it's not come we have to see some other solution. Remmaing All the customer service wen we call they will respond directly we can speck to them. But this wen we will it will connect directly to recording then it will customer service man will call to you thats it but no call
I have purched usha fan from sales new delhi india suddanaly fans stop and its very heating so i call the help line no. I dont got any responce so very bad service usha fan company
Usha dream stitches machine problems
Meri usha dream stitches machine kharab ho gai hai,sagar(mp)se hun, yaha usha service center se thik karwaya to machine me aur problems aane lagi plz bataiye ki kya kare?
USHA THREE BURNER AUTOMATIC GAS STOVE
I purchased a USHA 3 BURNER AUTOMATIC GAS STOVE Ebony Model last August (2018). It looked fine in the showroom and since it is a Gas stove, we could not check the working in the showroom. After we brought it home, from day 1, it does not work on the Auto switch properly. Most of the time, we have to light it with a Gas lighter. Also the Burners does not work in full blast sometimes and the flame is low which make cooking slow and this is a problem when we have to cook on all three stove in the morning to prepare various items...like Rice, Curry, breakfast etc. We already called the Technician 2 times and is sick of this Ebony Model.
For gas stove
I have also purchased the gas stove thinking that usha is renowned company. But the experience is really bad.
I dont know when customer care will help us.
QUALITY OF HEATER CONVECTOR
THE QUALITY OF ROOM HEATER CONVECTOR IS VERY VERY CHEAP
PRODUCT IS VERY VERY NOISY
New Mirowave oven not working
New Mirowave oven not working, purchased from SS communications HariShankar Puram, Model no OTGW3760, Sno. DN180507417 on date 10/02/19, but not worked
Worst customer service
Usha has poor service among all the brands. While im visting this site to complaint my problem faced with my dealer so many discussed about the service.. So problem not only with dealers.. Usha brand is not bothered for service.
have purchase Water heater in the month of september from Sales India (Ahmedabad) and Ur representative twice repair the water heater within two months, but still heater was not working from last 15 days i my complain no is CC1812010183 was still not resolved. So, many times i rang up but no body giving me the proper reply.
Can u tell me that what happen and who will give me the answer ?
usha sewing machin problam
usha sewing machin problam
Sewing machine Repair / Service
I am from Hyderabad. Trying to reach you in many ways to make my sewing machine work properly. but no response from ur team. My location is at bhavyas Anandam,nizampet, hyderabad.i3QPY
USHA T.Top water dispenser Complaint not attended
I have lodge my complaint on 25th October for my table top water dispenser, i am not getting hot water from the tap its dispensing normal water.
The operator gave me 84335 complaint no. But till now nobody have contacted me.
Request you to please send your technician to attend the same as product is in warranty period.
Thanks & Regards
worst Sale Service Even on New products
I have purchased a Usha Food Processor on 21/Sep From Croma (Rohini West Metro Station) Unity One Mall Location. After purchasing from day 1 Motor is not working & I have made complaint 03 times, 1st time no one has attend the complaint 2nd they have send an Helper now we are just calling again & again to get rectify new product but no one is bothering
worst service Usha Geyser
I have purchased Usha geyser lexsus now it is out of warranty few months back , inside the geyser water was leaking i.e., water storage I raised a complaint on 1st of August 2018 , one of your technician visited my place and said geyser water tank welding has to be done and he has charged Rs.4350/- I am attaching the recipe also issued receipt stating that work has done ,henceforth there will be no leakage. After one week the aforesaid geyser started water leaking from the tank, when I called to the technician mobile from my mobile he kept on promising that he will be coming today , tomorrow etc I have to wait for him . on 08/09/18 I called to customer care I have registered once again complaint none of them have attended they are not maintaining the quality and spooling the brand name. The same technician earlier said that company is not providing spare parts instead buy other other products like Bajaj, Vguard etc,.
My Geyser se hot pain nhi
My Geyser se hot pain nhi nikal raha hai.lokal deeler se es bare me kai bar bat kar complaint kiye . Koi Faiyada nhi Hua hai.
USHA GAS STOVE SERVICE IS WORST
I purchased the USHA Four Burner Gas Stove and it worked for a month. Afterwards it started gas leakage . Raised complaint to the customer care. I was told that a technician will visit the home and fix the issue but no one called or showed up for the past 20 days. Very Pathetic support. makes me to feel I made a wrong purchase.
We have made a complain for multiple times on customer care, technician told there is problem in a part and I will come tomorrow with part and fix the problem. Almost 20 days has gone neither technician came back nor any reply from your side. we made call on customer care many times but there is no result. If you are you so inefficient then why you are using international name to make India's name in worst service.
I think they have a faulty connector. We are facing the same problem with an Usha burner. Gas was leaking for a week and then today the part where the gas pipe connects to the stove snapped clean. Look at the back of your stove and see whether this is the problem. I have just made my complaint. I hope I get a reply in 20 days tome:)
Usha food processor
Food processor was purchased from big baazar ameerpet show room, at the time of purchase demo was promised and later known from customer care that no services shall be provided by the company on demo...
Big baazar personnel should take up with USHA company on such false commitment to customers and which made customer to feel bad and the have bad opinion on big baazar of having and encouraging such companies for the sake of increasing sale..
One part is missing after opening the box... Pathetic and disgusting
food processor not working
I purchased the USHA food processor and it worked for a week. Afterwards it did not work. Raised complaint to the customer care. I was told that a technician will visit the home and fix the issue but no one called or showed up for the past 12 days. Very Pathetic support. makes me to feel I made a wrong purchase.
Worst after sales service
I have usha food processor fp2663 and have been trying to get it repaired for more than a month now. The complaint is registered in the customer care but no response even after repeated follow ups. I believe Usha has the worst after sales service from my experience of brands making the home appliances.
Worst service given by USHA. Geyser was repair within 3 months and after registering the complaint, no one calls back and after multiple follow up also they don't take proper responsibility to solve the issue. I have following up for last 2 weeks. No service provided and worst service given as well.
Maine usha pedestal fan liya jo ki 15 din me hi kharb ho gaya....complaint kiye hue 15 din ho gaye lekin koi technicians nahi aya....very poor service....bad work....
water cooler complain not resolved before one month
Its a worst compny for service ever i have seen. Before 25 day i will continue follow the customer care .. senior department also, sevice center sultanpur, sevice center lucknow. No one is reponsible. Nd Mr. Neeraj srivastav service center lucknow says i will not provide service . Nd Mr. Promod kumar service center sultanpur also says i will not provide service. The service is provided to u from lucknow. Nd from lucknow u knw.
After making complain of not working fan under warranty . the complain was logged on toll free 20 days ago but no body responded till date. very poor service of customer care. after various reminder no body responded.
mixer grinder complain
call center number will be not responsibele
complaint pending from from two week
We have logged complaint of usha induction cooktop on 22.6.16 coplaint no. is cc1806221414, but till time i have found any response at your side, 8 days passed what is your service now i think i have done mistake buy your product. please look seriously other wise i am going UPBHOKTA FORAM
Complaint of usha water cooler
This is to say that my Usha SS2040 model water cooler is not working and I am regularly complaining about the fault on your customer care no since 13-6-2018 but I am sorry to say
that no one has yet attended to it though more than 10 days have passed. There is no communication
of any sort from the company as if the the company has washed its hands off the product
after selling it. I even complained about the fault to the head off at gurgaon and they just shrugged it
off by saying we will pass on your complaint to delhi office and they will contact and I am still waiting
for their call. We have been regularly using your product but I think that now the company is not
bothered about providing any after sale service to the customer
Water color current spark
Water cooler current spark in verry high voltas in all buddy parts.
Worst company i have ever seen.. I have taken a cooler last month and i heve complained in service center before 14 days.. Its PCB not working tecnician told me.. They cant arranged till now..
Ceiling fan making noise
I bought 2 new ceiling fans on 26th may 2018 and since installation it has been making a rattling sound. Services guys visited twice but could not fix this issue. Dealer is not ready to exchange unless the sevice guys comment on it. And service guys are not taking responsibility. This is a very poor service .
Ceiling fan making noise
Iam facing the same issue.Fan making noise from day1.....Only difference is technician gave me a slip for replacement but dealer is not replacing-saying no stock no stock......After that unable to get response from technician. Worst customer service....I THINK USHA PRODUCTS HAVE BECOME UNRELIABLE LIKE CHINESE PRODUCTS NOWADAYS. THEY ARE LOOSING THEIR BRAND IMAGE.CE2P4
Very sadly telling you that my cooker was blasted after using 3 years.
Please let us know about any exchange offer, we want to buy new 5 ltr cooker if there is any exchange offer.
Contacting on your customer care no but nobody responding
RO purifier services
Dear USHA Team,
Hope you are doing great.
I would like to inform you that i purchased a new RO purifier and besides being such an impressive market value your team has not reached the expectations.
Its quite simple if you buy any product the company gives the service to fix it properly at customers property.
Its so sad that after a week it has not been fixed apart from your promises that it has to be done within 72hrs.
I hope someone from team USHA management takes this seriously and gives a proper response for the above situation.
Usha mixer grinder
Usha mixer grinder jars are broken. If any chance to buy new jars.
I have tried to call many times to custemer service centers. But no one is lifting phones.
Nobody is responding My calls.
I am not at all satisfied with your services....
Motor KO on karne par saund aata hai and motor speed salow and jar likej hai
Regarding JMG operation
Respected Sir, I purchased a JMG from BEST PRICE Ludhiana...and gifted to my sister..who lived in amethi district in uttar Pradesh... unfortunately to tell u JMG is not working from first day....it's very disappointed to me.pls resolve the issue asap..
Gear box is broken of wall fan
How should I get the gear box of wall fan.
Wall fan great box is broken
I have purchased a wall fan of Usha company. I am really satisfied by its good condition. Only the problem is now its great box has broken , and i can get it from any place. How should I get it ?
Usha food processor is not working
I am trying to use it but m unable to do so I need your help
Induction chulha khrab ki complaint
Sriman ji maine aapke care pr complaint no.cc1805040430 induction chulha khrab honeki ki thi jo aaj kai din ke bad bhi koi shi nhi krne pahuncha jbki home service ki garrunty li gyi thi yeh glat hai upbhokta yon ke sath dhokha achhi bat nhi ukt complaintpr vichar kr mera chulha shi krane ki krpa kren
The dispenser I bought in March is not working after a month ( in May) . As the buttons are not working properly and water is getting waste. When I'm calling to the service centre, nobody is responding. Totally a bad experience buying this product.
Usha water pump conducting electricity in the body
I bought an usha water pump on05-03-2018. It is conducting electricity in its body and give electrical shock. The mentioned customer care contact number is not working. Please give another contact number and provide mechanic to solve the problem.
Food processor is not working
I have ordered usha food processor fp 2663 from amazon but it is not working.
Pathetic customer support
I have gifted my mother a costly usha janome series sewing machine. We stay 190 km north to kolkata. During purchase we were convinced to give customer support whenever needed to our home. As this machine frequently stops working we need very frequent customer support and as this machine is complicated to handle , no local mechanic wants handle this one. And every time after lodging complaint at usha customer care, mechanic comes after a very long waiting period, and i had to call several times for reminder. But this time crossed all the limit, for last few weeks after reminding them so many times ur service guys failed to attend my moms machine. And that machine is left nonworking condition for more than one month. This time my request no C18042400431 Ref No 4880.
Every time during customer support my mom literally cries due to ur poor support. And every moment i repent that why i had invested so much of money to this disgusting thing? Why did u people lie during selling this product that u people wud not have any problem regarding service to my place? Is ur company motto to only sale these machine? Dont u have any customer liabilities to your pruducts?
And yes believe me this was my last time i have invested on USHA product.
Kindly look at this matter and do the needful.
Dr H M Mohtasib Alam
C/O Aleya Khatun Hossain
136, Abdus Samad Road
P.O - Berhampore
1st Floor, Super Mkt.,
Near Natraj Cinema, Ashram Road,
Ahmadabad, Gujarat - 380009
ye jo number net pe rakha hai uspe wrong number hai aisha bolte hai to ye number abhi tak kyno net pe hai badaldo yato dealership vapash lelo varna mai police compaint karunga
Complaint against induction chulha
Muzaffarpur Usha service centre pe mera induction plate kafi dino se rakha hua hai abhi tak diya nae kafi harass kar rha hai
Water cooler failure
Our water cooler failed to work just after one day of purchase and since then 6 days have gone by. we have made number of complains and problem is still not rectified.
Worst service and poor quality material.
Poor service of service executive in akola
I have complained for not working of cooler on 23 May2018.but till now service executives not reached at home .i have complained frequently for this issue to service executive .but he had no time to do his work .please solve this issue and oblige me .
I have usha food processor. I want new steel jars for the same, as the old ones do not work now.
Usha fan making noice from motor
I have bought a Usha water cooler fan some months back. Its making noise. Need a mechanic to fix it hut none of the numbers are getting connected.
Complaint against water heater
As I had purchased my water heater from last one nd a half month I had been complaining to the customer care as their technician always comes but didn't have tried to over come the problmom till now but at last as I inquired the complaint the person said the technician would be coming in 2 days but now also he didn't came as on 26-3-2018 complaint no-10555 at time 3:48pm and now also 29/3/2018 at time = 2:28pm please try to understand the problem nd solve it as soon as possible
we have make a complain for our hand mixer, technician can and told there is problem in a part and I will come tomorrow with part and fix the problem. Around 10 days has gone neither technician came back nor any reply from your side. we made call on customer care twice but there is no result. If you are you so inefficient then why you are using international name to make India's name in worst service. Piyush-981XX54199
JAR SET COMPLETE
I HAVE USHA LEXUS FOOD COURT MACHINE I LIVE IN LUCKNOW
I WANT NEW JAR SET COMPLETE FOR THAT MACHINE
WHERE I RECD FOR THIS I WANT KNOW PHONE NO AND ADDRESS ALSO
noise from fan
I ordered one of usha table fan from amazon
And it has stopped working within 1 year itself
Lot of noise is comping when it works
Not moving on 1 and 2 speed
Warranty is for 2 years
What should I do
SWING MATCHINE MACHINE JENOM FEEDDOG NOT PROVIDE ANYWHERE
I HAVE USHA SWING MATCHINE LAST 2YEARS NOW ITS FEEDDOG PRESSER IS NOT PROPER WORKING I SEARCH MANY SERVICE JAIPUR HISSAR SIRSA BUT NOT PROVIDE BY THEM WHAT SHALL I DO FOR THIS
PLEASE PROVIDE ME ITS FEEDDOG ACCES.
VPO JAMAL DISTT SIRSAS HARYANA PIN 125110
Usha sewing machine detail
Muje usha sewing machine ki puri detail and embroidery stitches making
Kaun sa model best rahega jisme all in one work ho jaaye. But free demo agar mil jaaye to best hoga kya help mil sakti hai
Avinash cycle store
Budhwari road chhindwara mp
Reg standing fan parts
Am from chennai (vadapalani) and using USHA stading fan for the past 5 years. The stand was broken during transport. We want the parts and service to replace in that. Please provide the steps to follow.