Yes Bank Customer Care No. 1800 1200
Organization:
Yes Bank Toll free Number(s):
- 1800 1200 (For Phone Banking/Report Unauthorized Transaction, 8am-8pm)
- 1800 103 1212 (For Credit Card Query)
- 1800 103 6000 (Alternate No. For Credit Card Query)
- 1930 (For Cyber Police Helpline)
All India Number(s):
- 1860 210 1200 (To Report Unauthorized Transaction/Credit Card Queries)
- 829 120 1200 (For WhatsApp Banking)
International Numbers:
+91 22 50795101 (For General/Credit Cards Query)
Website:
Official Website
iOS App:
IRIS by YES BANK - Mobile App
Android App:
IRIS by YES BANK - Mobile App IVRS Menu: 1800 1200
- Press 1: To report loss of card or an unauthorized transaction on your account.
- Press 2: For account related information.
- Press 3: For information on your credit card.
- Press 4: For information on your D-Mat account.
- Press 5: For information on your loan account.
- Press 6: For prepaid card, gift card, travel cards, UPI or loyalty rewards.
- Press 7: For information on your fixed deposit or recurring deposit.
- Press 8: To know more about products or any general enquiry.
- Press 9: For application status/current status of your pending deliverables like welcome credit dispatch, credit dispatch, etc.
- yestouch [at] yes [dot] bank [dot] in (For Customer Care)
- yesfirst [at] yes [dot] bank [dot] in (For Yes First Customer Care)
Important Links
Important Contact Details
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | General Queries | 18602101200, 18001200, yestouch [at] yes [dot] bank [dot] in , yestouchcc [at] yes [dot] bank [dot] in |
| 2 | For YES First customer | yesfirst [at] yes [dot] bank [dot] in |
| 3 | Corporate Queries | 022-50919800, 022-65079800 |
| 4 | Retail Closure/Cancellation | +91 22 5079 5101 (When Calling from Outside India) , creditcard [dot] closure [at] yes [dot] bank [dot] in |
| 5 | Commercial Closure/Cancellation | cc [dot] corporateassist [at] yes [dot] bank [dot] in |
| 6 | Mis-selling/Harassment | 022-68937300, ccsalescomplaints [at] yes [dot] bank [dot] in |
| 7 | For NRI Customers | nri [at] yes [dot] bank [dot] in |
| 8 | For Cash Management Services | cms [dot] helpdesk [at] yes [dot] bank [dot] in |
| 9 | For NACH Services | nach [dot] helpdesk [at] yes [dot] bank [dot] in |
| 10 | For Sub-Member Banks | smb [dot] helpdesk [at] yes [dot] bank [dot] in |
| 11 | For Trade | tradehelpdesk [at] yes [dot] bank [dot] in |
| 12 | Missed Call No. For Fixed Deposit | 7127191191 |
| 13 | Yes Private Banking Query | 18001214444 (For Mobile & Landlines in India), +91 22 5079 5101 (From outside India), yesprivate [at] yes [dot] bank [dot] in |
| 14 | Yes Bank Credit Cards | 18001036000 (YES First/Premia) 18001031212 (YES Prosperity) 022-49350000 022-50795101 (When Calling From Outside India) |
To Block/Report An Unauthorized Transaction
To report Debit Card / NetBanking / Mobile Banking / YES Robot / WhatsApp Banking / Prepaid Card / YES Pay
transactions not done by you, call the YES BANK PhoneBanking at:
| Sr No. | Issues | Contact Details |
|---|---|---|
| 1 | Unauthorized Electronic Transaction | 18001200 (toll-free number), 022-49350000 |
| 2 | Outside India | +91 22 5079 5101, 1833 380 0149 (USA), 1833 491 0559 (Canada), 8000 48 9153(UK), 8000 3570 2510 (UAE) |
| To report Credit Card transactions not done by you, call the YES BANK PhoneBanking | ||
| 3 | Credit Cards | 18001031212 (Toll Free for Mobile and Landlines in India), +91 22 4935 0000 (When Calling from Outside India) |
| 4 | Report any unauthorized / fraudulent transactions in Corporate Net Banking, Corporate Mobile Banking, YES TRANSACT Smart Pay |
18001023357 (Option 02 for CMS Helpdesk) Email: cms [dot] helpdesk [at] yes [dot] bank [dot] in |
Unauthorized Transaction Block Through SMS
- For blocking you can send sms to 9840909000 with Following code:
| Sr No. | Name | SMS |
|---|---|---|
| 1 | Block your Debit Card/ ATM Card | SMS BLKCC <space> <Last 4 digit of Card Number> |
| 2 | Block your Credit Card | SMS BLKCC <space> <Last 4 digit of Card Number> |
| 3 | Close your Credit Card | 1800 103 6000 (For India), +91 22 4935 0000 (When Calling from Outside India) Email: creditcard [dot] block [at] yes [dot] bank [dot] in |
| Netbanking/Mobile Banking | ||
| 4 | For blocking/dispute registration online for Retail Netbanking | SMS BLKRNB <space> <Cust ID> to 9840909000 Email: block [at] yes [dot] bank [dot] in |
| 5 | For blocking/dispute registration online for Mobile Banking | SMS BLKMB <space> <Cust ID> to 9840909000 |
| 6 | Debit Card / ATM | SMS BLKDC <space> <Cust ID> to 9840909000 Email: debitcard [at] yes [dot] bank [dot] in |
| 7 | Credit Card | SMS BLKCC <space> <Last 4 digit of Card Number> to 9840909000 Email: creditcard [dot] block [at] yes [dot] bank [dot] in |
| 8 | YES ROBOT | SMS BLKROBOT<space> <Cust ID> to 9840909000 Email to block [at] yes [dot] bank [dot] in with BLKROBOT <space> <Cust ID> |
| 9 | To block WhatsApp Banking | SMS BLKWA <space> <Cust ID> to 9840909000 Email to block [at] yes [dot] bank [dot] in with BLKWA <space> <Cust ID> |
| For more details of Unauthorized Transaction Read . | ||
Card Blocking Procedure
To avoid any misuse / fraudulent transactions through your Card:
| Sr No. | Name | Contact Details |
|---|---|---|
| 1 | Debit Card | 1800 1200 (Toll Free for Mobiles and Landlines in India), +91 22 30993600 (When calling from Outside India) |
| 2 | Credit Card | 1800 103 1212 (Toll Free For Mobile and Landlines India) , +91 22 4935 0000 (When calling from Outside India) |
| 3 | Block your Card Online or Register a transaction dispute | SMS BLKCC <space> <Last 4 digits of card number> to + 91 9840909000 from your registered mobile number |
To Block or Hotlisting Debit Card
- By Contact No.: call at 18001200
- Outside India : +91 22 30993600
- Email : yestouch [at] yesbank [dot] in
- SMS Service : SMS BLKCC <space> <Last 4 digit of Card Number> to 9840909000 from your registered mobile number.
- Online : You can block your card by login to yes bank site.
- By Netbanking : Login to the YES BANK NetBanking → Click on "mySpace" tab. Click on “Debit Cards”→Select “Hot List Debit Cards” .
- By App: Login into the IRIS by YES BANK - Mobile App→Tap on Debit Card from Bottom Carousal→Select “Hot List Debit Cards”→Confirm Hotlisting your Debit card using MPIN.
- Block your Card Online: For online bloack card or Register a transaction dispute click here.
- You can also visit the nearest Bank branch and submit Debit Card blocking request
IFSC Code
Grievance Redressal
Level 1
- For any query/complaint, you can contact at the details mentioned below:
Contact No.: 18001200, 18602101200
Email: yestouch [at] yes [dot] bank [dot] in , yestouchcc [at] yes [dot] bank [dot] in - You can also fill this Complaint Form .
- You can also visit to your nearest branch location .
Level 2
- If your query is not resolved, then you may also contact to the Nodal/Princial Nodal Officer at the details given below:
Sr No. Designation Contact No. Email 1 Nodal Officer 022-50795173 head [dot] grievanceredressal [at] yes [dot] bank [dot] in 2 Principal Nodal Officer 022-50795174 principal [dot] nodalofficer [at] yes [dot] bank [dot] in 3 Nodal Officer for Digital Lending/for Persons with Disabilities 022-50795454 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in - You can also contact the Region Wise Nodal Officers contact details given below:
Sr No. Area of Operation Centre Contact No. Email Address
(YES Bank Ltd)1 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad 079-69235179 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in ,
sharad [dot] saraiya [at] yes [dot] bank [dot] inUnit No. G/3, 102-103 'C.G. Centre', C.G. Road, Ahmedabad - 380009 2 Karnataka Bengaluru 080-49179910 jenish [dot] shah2 [at] yes [dot] bank [dot] in ,
m [dot] reddy [at] yes [dot] bank [dot] inGround Floor, Prestige Obelisk, Municipal No. 3, Kasturba Road, Bangalore - 560001 3 Madhya Pradesh Bhopal 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in ,
sharad [dot] saraiya [at] yes [dot] bank [dot] inPlot No 215, Ground Floor, Phase 1 M.P Nagar, Bhopal, Madhya Pradesh - 462011 4 Odisha Bhubaneswar 033-44373944 maitrayee [dot] chakraborty1 [at] yes [dot] bank [dot] in , partha [dot] panda [at] yes [dot] bank [dot] in Plot No. 31, Bapuji Nagar, Bhubaneswar, Orissa - 751009 5 Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana Chandigarh 011-49433455 ajay [dot] m [at] yes [dot] bank [dot] in ,
tasveer [dot] hussain [at] yes [dot] bank [dot] inMezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi - 110057 6 Tamil Nadu and Andaman and Nicobar Islands, Puducherry Chennai (I, II) 044-66765000 jenish [dot] shah2 [at] yes [dot] bank [dot] in ,
selvaraj [dot] r1 [at] yes [dot] bank [dot] inGround Floor, No. 143/1, Uttamar Gandhi Salai, Nungambakkam, Chennai - 600 034 7 State of Uttarakhand and seven districts of Western Uttar Pradesh Dehradun 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in ,
proloy [dot] mukherjee [at] yes [dot] bank [dot] inGround Floor, 56 Rajpur Road, Dehradun, Uttarakhand - 249201 8 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati 0361-2464546 maitrayee [dot] chakraborty1 [at] yes [dot] bank [dot] in , anjanjyoti [dot] talukdar [at] yes [dot] bank [dot] in Ground and First Floor, Building No. 115, Goyal Enclave, G.S Road, Near Big Bazaar, Bhangagarh, Guwahati - 781 005 9 Andhra Pradesh and Telangana Hyderabad 022-65078240 jenish [dot] shah2 [at] yes [dot] bank [dot] in ,
manoj [dot] pohar1 [at] yes [dot] bank [dot] inGround Floor, Agravanshi Plaza, Bearing No 1-8-387, Huda Lane, Begumpet, Secunderbad - 500003 10 Rajasthan Jaipur 0141-4983758 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in ,
sharad [dot] saraiya [at] yes [dot] bank [dot] inGround Floor, Plot No: O-19A, Ashok Marg, Nr. Ahinsa Circle, C-Scheme, Jaipur - 302001 11 State of Jammu and Kashmir Jammu 011-49433455 ajay [dot] m [at] yes [dot] bank [dot] in ,
bhuvan [dot] gupta [at] yes [dot] bank [dot] inMezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi 110057 12 Uttar Pradesh (excluding certain districts) Kanpur 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in 14-113 Padam Tower, Civil Lines Kanpur - 208001 13 West Bengal and Sikkim Kolkata (I, II) 033-44373944 maitrayee [dot] chakraborty1 [at] yes [dot] bank [dot] in ,
pawan [dot] tejpaul [at] yes [dot] bank [dot] in5th Floor, Technopolis Building, Plot no. BP 4, Sector -V, Salt Lake City,Bidhannagar Dist.- North 24 Parganas,Kolkata -700091 14 Districts of Mumbai, Mumbai Suburban and Thane Mumbai (I) 022-50795454 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in ,
neeti [dot] jain [at] yes [dot] bank [dot] inOff Western Express Highway, Santacruz East, Mumbai - 400055 15 Goa and Maharashtra (except the districts of Mumbai, Mumbai Suburban and Thane) Mumbai (II) 022-50919231 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in ,
neeti [dot] jain [at] yes [dot] bank [dot] inOff Western Express Highway, Santacruz East, Mumbai - 400055 16 North, North-West, West, South-West, New Delhi and South districts of Delhi, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh New Delhi (I, II) 011-49433455 ajay [dot] m [at] yes [dot] bank [dot] in Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi 110057 17 Bihar Patna 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in YES Bank Ltd., Ground and Mezzanine Floor, Unit No 201, 2nd Floor, Rajendra Ram Plaza, Plot No: 875, Holding No: 373, Circle No: 6, Exhibition Road, Patna - 800001 18 Jharkhand Ranchi 022-65078393 maitrayee [dot] chakraborty1 [at] yes [dot] bank [dot] in,
shiv [dot] priya [at] yes [dot] bank [dot] inCrosswindz, 41, Court Road, Ranchi, Jharkhand - 834001 19 Chhattisgarh Raipur 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in,
priyadatta [dot] panigrahi [at] yes [dot] bank [dot] inGround and 1st Floor, Golchha Chambers, Near Holy Heart School, Civil Lines, Raipur - Chhattisgarh - 492001 20 Shimla Shimla 011-49433455 ajay [dot] m [at] yes [dot] bank [dot] in Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi 110057 21 Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) Thiruvananthapuram 0471-4021301 jenish [dot] shah2 [at] yes [dot] bank [dot] in,
biji [dot] susanbanarjie [at] yes [dot] bank [dot] inGround Floor, No. 37, Thycaud Village, Opp. Tagore Theatre, Vazhuthacaud, Thiruvananthapuram - 695014
Level 3
- You can also lodge your complaint online through Complaint Management System (CMS) Portal .
NEFT/ RTGS Customer Facilitation Centres
International Contact Support
| Sr No. | Country/Service | Contact No. |
|---|---|---|
| 1 | Common | +91 (22) 50795101 |
| 2 | USA | 1833 380 0149 |
| 3 | UK | 800 048 9153 |
| 4 | Canada | 1833 491 0559 |
| 5 | UAE | 8000 3570 2510 |
| 6 | nri [at] yes [dot] bank [dot] in (For NRI Customers) | |
| 7 | Credit Cards | +91 (22) 50795101 |
Download Forms
Corporate Office
Yes Bank
House Off Western Express Highway,
Santacruz (East), Mumbai,
Maharashtra - 400055, India
Comments
Customer care no always busy
Customer care no is all time busy , very bad and pathetic toll free no
need to activate Netbanking
Hi,
I have yes bank account, need to activate netbanking, however, cannot locate debit card or its PIN number, how to start with net banking in such cases?
Regards,
Jigna Chhajed
ATM transaction Complaint
hi i have a complaint.
Having suitable places for New Bank & instalation of ATM's
i have suitable place for New ATM purpose & Place for New Branch In East Delhi Mayur Vihar Phase-1 New Delhi Area 2700sqft etc in main Market
With Regards
Srikant Verma
Cell No ; 9810277430, 8800325793, 9899513404, 9015323467.
Yes bank credit card customer care helpline number
i have suitable place for New ATM purpose & Place for New Branch In East Delhi Mayur Vihar Phase-1 New Delhi Area 2700sqft etc in main Market
With Regards
Srikant Verma
bad services
yes bank me lokhandwalla branch me maine 9 (nine )month phaile account open keya tha par muje kit nahe mela 245time bar call center pe phone keya 29time branch me ja ke aaya khaile bolte hai aajega leken aata nahe service very poor yes bank ko india me aage badena hai to services aacha do yes bank kabe aage nahe bad payage coustmer ko services nahe dete zolar bank
place for atm
sir
i have suitable place for ATM purpose Near kattariguppe water tank
mobile no 9448002900
e banking & ATM card not registerd
first time mein, atm USE KARNE PER MERA PAASWORD EXPIRED SHOW KIYA , THEN I AM TRYING TO EXCESS TO NET BANKING, THEN MASSAGE SHOWING " SORRY UNABLE TO REGISTERD YOUR CARD" PLS SOLVE MY PROBLEM ASAP .
MY A/C. NO - 020890200000264
CARD NO- 5267020002543408
MY CONTACT NO -9873424078
EMAIL-ID- shekher [dot] sonali [at] gmail [dot] com
Regarding Net Banking
Please let me know the procedure to activate the net banking for my account. I have tried it 3 times but dint get success. Please give a proper guidance.
thank you
Forgate pasward
Please inform proper route to find pasward.