Godrej Appliances Customer Care No. 1800 209 5511
Organization:
Godrej Toll free Number(s):
- 1800 209 5511 (All Service Provider)
- 1800 22 5511 (BSNL/ MTNL Landlines)
All India Number(s):
- 9321665511 (Call/WhatsApp Support)
- 022-6796 1700 (Boardline No.)
Website:
Official Website IVRS Menu: 1800 209 5511
Select your preferred language
Press 1- For appliances like refrigerator, deepfreezer, AC, washing machine etc
- Press 1- For service queries
- Press 2- sales enquiry n corporate gifting
- Press 3 -For E-Waste
- info [at] godrej [dot] com (General queries)
- support [at] godrejappliances [dot] com (For online order related queries)
- smartcare [at] godrej [dot] com (For services)
- ga [dot] ecomhead [at] godrej [dot] com (Online order escalations)
Important Links
SMS Service
- SMS godrejcare to 56677
Branch Offices
Branch | Contact No. | Address |
---|---|---|
Kolkata | 033-66013500 | Godrej Bhavan, Salt Lake Bypass, GN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 |
Bhubaneshwar | 0674-2374600 | NH-5, Highway Complex Rudrapur, P.O. Pahala, Bhubaneswar, Odisha 752101 |
Patna | 0612-6606100 | Grand Plaza, 6001, Fraser Rd, Old Jakkanpur, Lodipur, Patna, Bihar 800001 |
Guwahati | 0361-2468200 | 2nd Floor Basundhara Eclave, Dr BK Kakati Rd, Ulubari, Guwahati, Assam 781007 |
Ranchi | 0651-6603906 | Plot No.236/237, Pandra, P.O, Kamre, Jharkhand 835222 |
Ahmedabad | 079-66060606 | APM Mall, 100 Feet Anand Nagar Rd, Jodhpur Village, Ahmedabad, Gujarat |
Bhopal | 0755-4089555 0755-4089559 |
220, Zone-I, Maharana Pratap Nagar, Bhopal, Madhya Pradesh 462011 |
Pune | 020-28645000 | Apollo Square Building plot no-60 survey no-599A, Sahaney Sujan Park, lullanagar, Maharashtra |
Raipur | 0771-6606606 | Opp. Hotel Pikadali, G E Road, Raipur 492 099, India |
Lucknow | 0522-4265777 0522-6754888 |
C-3 & C-4, Sanjay Complex, Behind Akashwani Bhawan, VS Marg, Lucknow, Uttar Pradesh 226001 |
NCR Branch | 011-66507070 011-66507575 |
Godrej Bhavan, Sher Shah Suri Marg, Near Okhla, Okhla, New Delhi, Delhi 110065 |
Chandigarh | 0172-5037777 0172-5037788 |
Phase VIII A Industrial Area, Plot no. A-40, Lakhnaur Pind Rd, Near Radha Swami Satsang, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160059 |
Delhi | 011-66507575 011-66507070 |
Godrej & Boyce Mfg. Co. Ltd., Godrej Bhavan, Sher Shah Suri Marg, Okhla New Delhi 110 065, India |
Roorkee Bhagwanpur | 01332-652036 | Khasra - No-174, Milestone, Village Raipur,P.O. Bhagwanpur, Haridwar 247 667, India |
Jaipur | 0141-7131400 0141-7131404 |
501/506, 5th Floor, Gaurav Tower, Malviya Nagar, Jaipur, Rajasthan 302017 |
Kochi | 048-4661260 048-46612621 |
2nd Floor, Angels Arcade, South Kalamassery, CUSAT PO, Ernakulam, Kerala 682022 |
Bangalore | 080-66472000 | 1st Main Road, 28 Cresent Road, Race Course Rd, High Grounds, Bengaluru, Karnataka 560001 |
Chennai | 044-6654444 | No.1, SIDCO Industrial Estate, Ambattur, Chennai 600 098, India |
Hyderabad | 040-66431000 040-66431004 |
201, Lala-1, Landmark, 5-4-94 to 97, 2nd Floor, M.G. Road, 500 003, Rani Gunj, Secunderabad, Telangana 500003 |
Visakhapatnam | 0891-2746511 0891-2746513 |
Plot No. 238, Block D Autonagar, Behind, BHPV Twp, Visakhapatnam, Andhra Pradesh 530012 |
UAE | 00971 6 5570866 Fax: 00971 6 5570966 |
PO Box 8549, A2/004, SAIF Zone, Sharjah, UAE. |
Registered Office
Pirojshanagar, Vikhroli,
Mumbai- 400079, India.
Ph: 022-67965656 / 022-67965959
Comments
Respect sir, My washing
Respect sir, My washing machine was some drainage issue, due to that water is going from outlet pipe without washing, that may be some button issue. I contacted local service center, Mohit Enterprises, Nellore, AP. over phone on 28th Feb.24.But no response, they told me to send mechanic tomorrow like that from three days. to day I called toll free No. Chennai with some person like Sirisha, she asked me number of time same questions like, Name, address, name address again & again, I spoke to her 9m17 sec. same questions repeatedly asked,thats why I disconnect my phone,but I expected that I will receive a phone call from them for disconnecting my phone, but no. I am very sorry to say like this in your esteemed organization. finally I dint get any call from local or from your toll free people. I suggest people don't expect service after purchase from GODREJ.
double door freeze noise issue
its been 4-5 months i'm keep chasing godrej care to fix this issue but they are not helpful, I requested them to direct me senior but they refused. technician has visited for couple of time but unable to resolve the issue, still making lots of noise.
there is no escalation Matrix for godrej. can you please look into this and fix this problem.
Godrej Staff in Kolkata extremely rude
Dear Godrej team,
We live in Singapore but we are doing up our kitchen in Kolkata and we were recommended Godrej by our friends. We too have been familiar with Godrej reputation and therefore did not hesitate to contact Godrej Interio. Our kitchen is being done by Godrej right now but I am pretty disturbed with the behaviour of one of your staff in Kolkata. I suppose (& she had shared with us during one of our visits to the Godrej Interio Kasba) she is leaving Godrej for some other place and could be, because of this, has been extremely rude and unprofessional. I have also noticed that the staff (in this case the lady called Sudipta) promise things when they know you are a probable customer but soon, after the payment is done, come up with excuses. I had wanted a particular kind of kitchen sink and she had asked me to share a few pictures of what I wanted, which I did, before we paid up that day. Once a part of the payment was done, she informed me that the sink that I wanted was not available and not going to be possible in our kitchen. it took quite a few calls before finally they agreed to find something what I wanted, which they eventually did, but I really had to be at it before they relented. If they can't do a particular task on a time we had agreed upon, she actually fights over the phone and threatens that she would record my conversation while it is she who misbehaves.
I just thought that such actions by the staff should be brought to the attention of the team since Godrej is a a great Indian brand which is reliable. Such behaviour only ruins your reputation.
No cooling refrigerator
I am purchasing your double door refrigerator REF FF 350LGODREJ RT ECoNibe 366B. My product was no cooling. service provide was telling me your compressor was failed.please revert me my product service provide
Regretting choosing Godrej
I purchased a window AC of Godrej in July 2020 , which worked fine till 2021 in August 2022 I got first complaint and asked company to take care they charged me Rs 3.5K saying there was leakage in coil after that In 2023 my AC wasn’t working I logged a complaint and the company shared the quotation of around 17K Rs .
Now the thing is that I purchased the AC for Rs28k and it was installed by company person and it was regularly maintained by company only after that also for AC of worth RS 28K I have been asked to pay 20k Repair cost in just 2 years .
This isn’t tolerable I regret my decision of buying Godrej . I would never suggest anyone and I am going to raise this issue where ever it is possible .
Washing machine
1 साल पहले एक वॉशिंग machine से खरीदी थी जो कम से कम 8:10 bar खराब हो चुकी है सर्विस सेंटर वालों की तरफ से कोई ध्यान नहीं दिया जा रहा है एक नंबर की घटिया सर्विस गोदरेज कंपनी कस्टमर को बेवकूफ बनाने का काम करती है इसके प्रोडक्ट इतने घटिया है कि जिसकी कोई सीमा नहीं है 1 महीने में ही खराब हो जाते हैं
सर्विस सेंटर में कई बार कंप्लेंट लिखा चुका हूं लेकिन फिर भी अभी तक मशीन को ठीक नहीं किया गया है और टेक्नीशियन का कहना है कि कस्टमर पैसे देने से मना कर दिया जबकि मशीन वारंटीमें है
Useless godrej aer smart matic
I am using godrej aer smart matic for months. I have 5 devices. And i made a scheduled working time to 9 am to 6pm. I was controlling it from my iphone. Now its showing to use android app until further notification. And i only have an iphone. Its been a month this headache happening. I want an immediate action from your side or i want a complete refund for the devices cos its all useless now.
Complaint
i m harshita harshita sharma i was purchased a refrigerator of your company burt your company is very very bad and your services also disgusting.after every 2 to three month compressor stop working and every tyme we have to pay a lot for it. this is not done ....
very bad services
Bad product godhreg refrigeretor
Very very bad product refrigeretor & servise. I am not setisfection your servise. Loss my trust. & so plz cheng prodoct
MERE GHAR PAR GODREJ
MERE GHAR PAR GODREJ PROMOTION ACTIVITY WALE AAYE THE OR MAIN GHAR PAR NAHI THA UNHONE OTP LIYA HAI KYA YE SAFE HAI
Ac Not Cooling
Your godrej customer service is very bad
Technician & customer care does not respond.
AC not cooling
Customer service is not good.
Technician does not visit even after 2 days. Request is still pending and customer care does not bother.
Poor service provider associates
Technician not visiting although complaint was lodged before 5 days
Complaint -Product & Service -Godrej AC
I have registered complaint on 5th may 2021 for our 1.5 Ton Godrej Ac that it is not
working . . My problem is still pending yet … I am very disappointed
to purchase Godrej's product.
Ac problem
My AC is liked and is swing not working I inistal ac only 15 days
Pittapilly agencies
I brought 2ac 1.5tonearch 2020 now it is not cooling.i call the service centre they send the technical person and told me out put pcp is gone 7500 rs to pay.i call again and told them i think compressor is not working then they send person and check ed he is also confirm out put pcp is gone he is telling me the cost 12,500 rs, I am wondering same part how different price.then i call kerala head he is also telling me that amount is correct.when i brought ac they told us 5 years total and 10 years compressor warranty
Regarding modular kitchen complain
Dear Sir/ma'am,
As I have placed order of modular kitchen to DREAM ENTERPRISES in lucknow on June month and total amount has been released through cheque at 24 June. Sir/ma'am, whenever I Contact to godrej frenchise employee for kitchen he says your work is on progress and it will be finished till September and now September month is about to complete. Dear Sir/ma'am, kindly consider my complain and do the needful as soon as possible.
Refrigerator is not colling
My refrigerator is not cooling, plz. Book a complaint and solve this issue as soon as possible
Technical error in goorej washing machine
Dear team
My washing machine is not working for last few days, I trying to call customer care but I failed talk to any representative from your end.
Kindly guide/help me.
Regards
Hiamnshu Dattatreya
My washing machine godraj make has been fault
Pl provide a pcb for restore
Godraj refrigerator
Comprasar running not cooling
Washing machine repair
My washing machine is not working and one person from service center came my home on 14th June. He told us that one part of the washing machine is damaged and that part will come after sometime but after 10th June we're calling in you service centre but no one is telling me when that part will come neither they are sending someone for the repairing of washing machine
Refregrater not cooling
Refregrater not cooling
Refrigerator/freezer not cooling.
Electric supply in the machine is good but freezer/refrigerator not cooling. Further, previously when there was cooling a lot of ice freezes in freezer.
Please lodge complaint and send a Engineer to repair the same.
Freez
Freez not working
Leaking problem in washing machine
I have brought goorej washing machine and from 2 days water not staying in the tub
Washing machine
Washing is not properly
Service centre
Bajaj
Empty room freshness found in the seal pack box
Bhai ji seal pack box ke under khaalii (empty) spray nikale he
Refrigerator ke marammat ke sambandh me
Mera refrigerator pichale 10 din se kharab tha customer care me call kiya koi response nhi mila kal 6 nov ko tech.
Aya aur pankhe me kharab hi hai bolkar
1700 rupye lagane ki bat khi.kaya ahi apki company ki policy hai.
Kripya batayen aisa kyon?
Provide the Godrej Edge digi sensor
Dear Sir,
I have bought GODREJ REF 192PDS Wine spring from your retail store in Hyderabad, Now I have requested to provide the sensor of that