Airtel Mobile Cell Customer Care Numbers

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Postpaid

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All India Prepaid & Postpaid customer care numbers

9810012345 for Postpaid
9810198101 for Prepaid

All India Airtel Prepaid/Postpaid customer care numbers
SNo. Circle Toll free query no. from Airtel mobile Toll free service request no. from Airtel mobile SMS no. to send SERVICE START sms Post Paid Customer care no. from non Airtel phone Prepaid Paid Customer care no. from non Airtel phone Email id for customer care
1 Andhra Pradesh 121 198 121 9849012345 9849098490 121 [at] in [dot] airtel [dot] com
2 Assam 121 198 121 9954012345 9954099540 121 [at] in [dot] airtel [dot] com
3 Bihar & Jharkhand 121 198 121 9934012345 9934099340 121 [at] in [dot] airtel [dot] com
4 Chennai 121 198 121 9840012345 9840198401 121 [at] in [dot] airtel [dot] com
5 Delhi 121 198 121 9810012345 9810198101 121 [at] in [dot] airtel [dot] com
6 Gujarat 121 198 121 9898012345 9898098980 121 [at] in [dot] airtel [dot] com
7 Haryana 121 198 121 9896012345 9896098960 121 [at] in [dot] airtel [dot] com
8 Himachal Pradesh 121 198 121 9816012345 9816098160 121 [at] in [dot] airtel [dot] com
9 Karnataka 121 198 121 9845012345 9845098450 121 [at] in [dot] airtel [dot] com
10 Kerala 121 198 121 9895012345 9895198951 121 [at] in [dot] airtel [dot] com
11 Kolkata 121 198 121 9831012345 9831098310 121 [at] in [dot] airtel [dot] com
12 MP & Chattisgarh 121 198 121 9893012345 9893098930 121 [at] in [dot] airtel [dot] com
13 Maharashtra & Goa 121 198 121 9890012345 9890098900 121 [at] in [dot] airtel [dot] com
14 Mumbai 121 198 121 9892012345 9892098920 121 [at] in [dot] airtel [dot] com
15 North East 121 198 121 9862012345 9862098620 121 [at] in [dot] airtel [dot] com
16 Orissa 121 198 121 9937012345 9937099370 121 [at] in [dot] airtel [dot] com
17 Punjab 121 198 121 9815012345 9815098150 121 [at] in [dot] airtel [dot] com
18 Rajasthan 121 198 121 9829012345 9950099500 121 [at] in [dot] airtel [dot] com
19 Tamil Nadu 121 198 121 9894012345 9894198941 121 [at] in [dot] airtel [dot] com
20 UP East 121 198 121 9935012345 9935199351 121 [at] in [dot] airtel [dot] com
21 UP(West) & Uttarakhand 121 198 121 9897012345 9897098970 121 [at] in [dot] airtel [dot] com
22 West Bengal 121 198 121 9933012345 9933099330 121 [at] in [dot] airtel [dot] com

Comments

Worst airtel customer care

Worst airtel customer care services......very very worst service when compared other network.....i have lot to times try call to airtel customer care but they blocked to my customer care call. i gave query lot times but now itself didn't responding....kp

airtel communication. very bad

i am using Airtel prepaid. in airtel automatically start value added services... the balance deducted automatically. 10r.s for each services . for 6or7 times. known recently launch trail regulation 200sms free/per day. but, Airtel did not launch 200sms free/day with MSG booster. only sent 100sms free after every message(25 paise) will deducted in main act.. other services launch 200sms free.. plz clear the pro. otherwise i am changing other services. with use of portability.. very bad services Airtel.. paka fradu.......................................

COMPLAINT REGARDING NETWORK NOT ATTENDED TILL DATE

Dear Sir,
It is hereby intimated that I am using two numbers 9935944444 and 8853594444. The number 8853594444 is being used by my family at Bareilly location and the network where my family is staying is very weak at indoor. The complaint was lodged by me on 198 and the complaint number given to me was 40037353 and resolution date given was 20 Oct 11, but till date the complaint was not attended.
Today once again when I called up 198 and asked for the said complaint, it was very much astonishing that the reply given by your executive was that the complaint is attended. There is no change in the network and still the problems remained as it is. Once again the complaint number is given by your executive and the number is 40379626.
Please resolve the issue ASAP, else I am planning to switch over to other Service Provider (MNP)
My Address where problem exist is :
House No. C-297, Alok Nagar
Land Mark - Behind Prem Dham Ashram
Air Force Gate, Izzatnagar
Bareilly (U.P)

Thanks and Regards

Surender Prasad
Director Admin & HR
Hans Dairy Farms Export Import (P) Ltd.
(M) +91 9935944444

poor, wrost service of airtel last 6 months,

Poor, wrost service of airtel last 6 months, nobody can solve the customer complaint .

Manipulation of Funds and Delayed Bill Payment

Dear Sir,

I own 2 postpaid mobile numbers from airtel. I regularly deposit their respective bills on time. Last month i.e on 12th sept 2011 i deposited both mobile bills on one of your outlet in Udaipur (Rajasthan) and thought they are paid, after many days of notification of unpaid bill i called up customer care and asked them to look into the issue as i had already made the payment. They asked me for the receipt numbers. I provided them with one but i was not having the other receipt as i had already submitted it to my company for reimbursement but somehow i managed to get both the receipt numbers and provided it to them. The concerned person i talked to was Ms. Sarifan. She told me she will call up their outlet to confirm the situation as cash was paid for the bills and it should have got cleared within 24 hours of payment. After asking to do so by Ms. Sarifan i provided the mobile number for your outlet where i deposited the bills. Till evening after getting no solution and perceiving a condition where i would be entitled for a late fee as my account was not paid i went to the same outlet and made a query about my bill. This was on 27th sept 2011. The responsible person told me that it will be paid within 15 minutes. The bills were paid within an hour. I received no calls from airtel regarding this issue after that. The complaint number was 39788226.

This month again i deposited my bills on the same outlet as there is only one alternate option of a distant airtel outlet available.

Bill payment detail for 9928016442:
The date was 13-oct-2011.
Bill was paid in cash.
Outlet Name: Agarwal Telecom
Receipt number: 2685
Amount: 750/-
Mode: Cash

Bill payment detail for 9928016441:
The date was 13-oct-2011.
Bill was paid in cash.
Outlet Name: Agarwal Telecom
Receipt number: 2684
Amount: 200/-
Mode: Cash

I called up airtel customer care on 15-oct-2011 and gave all this detail to Ms. Sarifan and told her about the same problem arising again. I also asked her about my last complaint i.e 39788226 status. She told me that the complaint was closed and that a call was given to me for the same telling me that the reason for delay in payment was cheque delay. I asked her that if the mode of payment was cash and mode of updation of my account with airtel was cash how could there be a cheque delay and where is a cheque at all involved? She told me that she would look into the matter and asked me for a day's time to call up and talk to their outlet meanwhile i should talk to the nodal officer and provided me his number. The next day i called up again and asked for a resolution the reply Ms. Sarifan gave me was have you talked to the nodal officer? i said no she asked me to talk to him and said he would be able to resolve the issue. I asked her to launch my complain and asked her to provide me with the the complain number to which she said she cannot raise a new complaint if earlier one is not closed. I called up the nodal officer and told him the issue. He asked me for the contact number of the outlet.(i dont understand why hey dont have a contact number of their own outlet....) i was not having the receipt handy so i told him i will provide it to him in a minute. When i called up again nobody picked up for a long time. In the evening i got a call and the lady name Ms.Heena she asked me if the issue was resolved i replied no and asked her to call me when they have a resolution to my issue which was not only delayed payment but manipulation of my funds for a long time. She said we will resolve your issue very soon and give you a call in half an hour. No calls after that for the day.

Date: 18-oct-2011

Ms. Sarifan called me and asked if the issue was resolved i said no the issue is not resolved and asked her that neither nodal officer has replied on my complain. She asked me to note down my new complaint number and said issue will be resolved by 21st oct 2011. I was now loosing my patience and she added can i go to the outlet and request them to make my payment? Now i was not able to tolerate it anymore i asked is this a joke? I asked you to launch a complaint 2days ago and you are doing it now then you don't know the number of your own outlet, and you are asking me to make a request to the faulty person to make a payment which states i am a person who is idle for the whole day. If this was the resolution i could have done it earlier why so much of mental harassment??
Sir i suppose their is some big manipulation and that is the reason officers are not taking any serious action or they also share some benefit. Please look into the matter.

I have all the receipt copies and the proofs of the payment mode.
Concerned persons: Agarwal Telecom (Your Airtel Outlet)
Ms. Sarifan (Customer Care)
Mr.Raj (Customer Care)
Mr. Prakhar (Nodal Officer)
Ms. Heena

Please Look into the matter.

Ranjitsingh.

Postpaid Not Active

Dear Sir,

I got my postpaid card on 10th october but it is still not active. My mobile number is 9971762376.
Rgds
Rakesh

pre paid no no services not active

my prepaid mob no 9960448880 of maharashtra is having some prob as its outgoing and incoming is barred, and i m in delhi, i tried the customer care no 9890098900, but i m not getting any response, can u help to get it activated..

Stupid AirTel

Stupid Airtel service, don't take its sim

Dissapointed from services

Hi, I have been trying to contact to the senior officers in customer service as i got my balance deducted after every recharge in lieu of any XYZ services which i never activated before. I complained for this many times and even i got activated with DND service after which my balance got deducted. I never expected this kind of service from AIRTEL , also one the CSE misbehaved and told me to change the operator. NAME of CSE - RAJ , upwest CS. I want the solution, reply ASAP. contact me on rstgarchit4u [at] gmail [dot] com

Regarding broadband connection for landline 020-400893​39

Dear Sirs,
I had a earlier plan of rs1200 rental plan unlimited activated on my landline. With fair usage policy been introduced my download limit was capped at 15 gb, post which download speed used to drop. Hence as I was not able to download thatmuch,I spoke to customer care team to downgrade my plan to basic plan of rs 649 where my download limit will be for 6 gb post which my download speed will drop.
Now i have received bill for rs 3000 and after speaking to customer care to verify the same, I was informed that post 6 gb my download speed will not drop but in fact I will be charged further.
Due to this the whole idea of reducing cost is lost and i am being charged double for the same services.
Secondly couple of days earlier I received a call from customer care offering me tv at rs 1 for 1st month and rs 100 from next month onwards. However that offer was never activated and i received a sms of renewing my tv on broadband for rs 100.
I have been writing numerous mails to customer care but in vain.

Regards,
Kalpesh.
9561087232.

comments on service of airtel

At first i thought Airtel is best as compared to rest of the service provider, but now i am hopeless with Airtel, its services and of course the customer care services.. I never expected this from Airtel. Now i am planning to switch on to Vodafone or other services if Airtel continues with this type of services to the customer.

Network signal is not displaying

Dear Sir,
I am facing a problem in my A.P airtel prepaid number 9618556405 in which network signal is not working. I tried to contact airtel customer care executive in this regard but in vein. So, please give me the appropriate suggestion to me to solve this issue.
Regards
Prabhat Singh
Mobile: 961855405

activation - 9972243054

Dear Sirs

My name is Shankarappa

My number is 9972243054

My number is showing invalid sim from 20.08.2011, and then I have given my address proof & photo they have issued new sim on 22.08.2011

They informed it will take 3 days to activate, but till today it is showing invalid sim.

I hope you will do the needful

With Regards

Shankarappa

Cug no being charged and no action taken on waiver or refund

Hi
I've been an Airtel customer for almost 8 years and per month bill used to be min 1500 to 2000 rs.. A particular Cug no was charged and i've been raising request for almost an year.. International roaming was activated for 3 months without my request. It was deactivated on intimation but no waiver passed.. No action taken on complaint. Fed up with service and response.. thinking over switching to other network and remove Airtel from my organization completely.
My no 9894623342 Vasanth
Rgds

I am Shekhar Tyagi and mine

I am Shekhar Tyagi and mine mobile no. 9634487064.

Problem is that yesterday (22 August 2011) I recharged above no by Rs. 98 which provided the 2024 MB/ 2 GB.

But today (22 August 2011) I checked left remaining data by calling *123*10#, its show 910 MB left.

According to me (by almost 2 year experience) of using this pack I used only approx 100 MB only. I think there may be any error in your System.

Please checkout this problem and I hope do needful & revert back.

For mine past experience I never used more then 1.5 GB for entire month but at this situation only 15-16 hr. your server shows I used 1.25 GB.so this is a mater for consideration

Thanks with warm Regard’s

Shekhar Tyagi

MCA (IGNOU)

9891202595
9634487064

Deduction of my balance

Dear sir,
My cell no. is 9897226837. yesterday evening my balance near about Rs. 76.25 but next day in the morning bal is Rs 0.75. The balance deducted automatically without any call or sms.
When i call customer care they are not ready to give any response so that i am facing a lots of problems regarding this. Please solve this problem and refund that amount which is deducted by the company approx 77 Rs.

balance deduction

balance deduct hone ke bad company koi responce nahi leti hai to consumer form me case dire karo free of charge. and aapke balance ke sath aapka jo kiraya laga hoga consumer courte jane me etc. wo sabhi company degi.
thanks.

Bad representative and service

sir, i an having airtels friends card, for which i get 100 msgs free daily after deduction of 1 rs. today on 28th july.. 5 rs. were deducted for 4 msgs. when i made a call to customer care, the representative "ashish" was not talking nicely.. he told me that i hv sent an international mgs. i dont know after sending so many messages to same number how it suddenly became an international number. airtel is cheating by using bad servers.. and airtel should also train his representatives how to talk to customers.. i have not sent any ISD message..

complaint

please let me know how to stop a service like radio dhun on my Delhi airtel number 08800487347.

pls Activated my number

Dear Sir /Madam,

I have a take a new number of Airtel prepaid of Rajasthan. But, without any intimation my number is closed from your side. This number is already distributed to our business network. I’m making lose without this number.
So, i kindlly request to you. Pls Start my number 9636140240

Thanks and Regards:
Sujit

deduction of my balance

Dear Sir,

My Cell no is 9634254972.today morning my Balance is Rs. 259 but at
the evening balance is nill. the balance deducted automatically
without any call or SMS.
when i talk to Costomer care they are not ready to give any
responce.so that I am facing a lots of Problem
regarding this.please solve this problem and refund that amount which
is deducted by the company approx 260 Rs.

the customer is very tired to talk every one.plz help me and refund my balance.

by
kaushal saxena
9634254972

DND

Hi,

Could you please let me know how to escalte the numbers of telecallers who calls and disturb me even after registering DND.

I got a call from the number 9101145371400.He said he is calling on behalf of LICI when I told him regarding DND.He misbehaved with me and asked to escalate this to any one.I want to know the procedure to escalate this issue.
And moreover what is the use of registering to DND as I am even getting promotional calls from you (Airtel) from last few days.

When I checked today it confirmed that I am in DND.

With Regards
Kaustav Bhattacharjee
9958462470