JioFi Customer Care

The worst service ever, didn't expect this from reliance, I regret paying for six months in advance, I am stuck for six months now, the so called engineers are the worst lot, very unprofessional, even after calling them for 20 times they haven't bothered to call or reply, i also tried calling their incharge of our city ahmednagar, but invan, all are same, wish I could get my money refunded

I am writing to express my dissatisfaction with the service provided by a Jio Fiber technician who recently visited our residence.

Service Request No. SR0000229D1L
Technician - Abdur Rahim

The technician displayed unprofessional behavior and failed to bring a extender necessary for the service. As a result, he started asking us for the extender and when we told him that we doesn't have extra extender he started misbehaving with us. Also started shouting on us. They left the work in between and our net is not working.

I kindly request immediate action to address this issue else we will switch to another company fiber services. Please ensure that appropriate measures are taken to prevent such incident in the future.

I look forward to your prompt response and resolution of these concerns.

I am writing to express my dissatisfaction with the service provided by a Jio Fiber technician who recently visited our residence.

Service Request No. SR0000218DVV
Technician - Balram Singh

The technician displayed unprofessional behavior and failed to bring a ladder necessary for the service. As a result, he used our personal ladder unfortunately they broke it during the process. Team Incharge started misbehaving with us. Also started shouting on us. They left the work in between and our net is not working.

I kindly request immediate action to address this issue else we will switch to another company fiber services. Please ensure that appropriate measures are taken to prevent such incident in the future.

I look forward to your prompt response and resolution of these concerns.

I have been using Jio air fibre since 3 months, since day 1 i was facing very slow internet speed, some time lesser than 1 mbps. I have paid for 100mbps and getting 1-20 mbps speed only. Jio has no proper escalation matrix and also not providing the service also. When i ask for the refund JIO is is not refunding the amount also. Hence Educating the media people that dont ever purchase JIO fibre products

Dear Sir/Madam,

I had paid rs.1000/- as registration fee for the joi air fiber and due to feasibility issues cancelled that registration. I hereby request you to refund my Rs.1000/- as it is laready delayed. Now your kannur air fibre dealer are answering the calls from several days. Dont try to cheat customers. I need my refund at the earliest. Please do the needful.

my connection request not completed, neither my amount refunded, it's showing connection on hold, when it's not feasible then why on hold since 8 days, refund my money, connection request no: LR000006oxxx

kyon ambani ka naam kharab karne per tule hue ho

Date:03-03-24
Dear Sir
I am writing to bring to your attention an urgent matter regarding
my Jio Fiber connection. Since yesterday, I have been experiencing
a complete outage in my service, and despite numerous attempts
since yesterday to contact the assigned engineer, Mr. Akash, I have
not received any response from their side.
This lack of response and the prolonged downtime of my Jio Fiber
service is deeply concerning to me. My one tender due on 04-03-24
and we could not work due to the net connectivity. As a valued
customer, I rely on a stable and reliable internet connection for
both personal and professional purposes, and this disruption has
significantly impacted my daily activities.
I kindly request your immediate intervention to resolve this issue
as soon as possible. Additionally, I would appreciate it if you could
ensure better responsiveness from your service engineers in the
future, as timely communication is crucial during such situations.
Please prioritize this matter and provide me with a prompt update
on the status of the resolution. You can reach me at [Your Contact
Information] for any further assistance or clarification needed.
Thank you for your attention to this matter. I look forward to a
swift resolution and the restoration of my Jio Fiber connection.
Thanks and regards
Awadhesh Tripathi
SR00001VIL6F

Dear Sir/madam
The JIO (wifi) fiber connection, was defunct from Monday evening (4/12/2023) 5.23 pm. When complaint was registered through whatsapp number, automated message came as reply saying it will be looked into at the earliest. today (6/12/2023) till this momment as i am raising the complaint, no technician turned up to correct the outage problem. For work from home wifi is essential and we are unable to work. Rain stopped 48 hours back but no turned up to rectify the outage problem. The response of the field technician is careless and they dont bother to attend and rectify the issue.
N.Suresh
0443553xxxx

Dear Sir
My Mobile Tower (at A1B1-Kailash nagar Godadara Surat)Quarterly rent is yet to receive. Generally I receive the Mobile rent till the 15th of the month but today it is 30th of Oct 2023 but rent has not been transferred in my bank.What is the wrong ,I donot know.I would request Reliance Geo to pay it ASAP as needed it urgently.

My Jio Fiber connection was interrupted since last five days, I also made complaint but no one properly responds

Hi,
Live channel buffering from last 10 days, no solution provided by yet. Everyday they close complain in system. Very poor response from jio team.
My M no is xxx

since last few days i cant call recieving and sending during the call automatically cut down and network is gone i am many time in trouble due to this problem because my work is related with the share market. you know its a too much important of time so what i do at that much situation.
kindly provide better service since last 4 year i am the valueable customer of the company. kindly solve it.

I am trying to call on toll free no but it is not working. I am in Australia and need someone with whom I can discuss my issues which I am having at my home which is in Gujarat state. I need a no so that I can call from here and can fix the problem.

We had internet connection issues in JIO FIBERNET along with wifi from Saturday night. Till now no technician or customer service personnel has responded and rectified my issues. Every time i am calling getting new date for rectification. I am having work from home and no salary for two days now. If jio doesn't have engineer in Coimbatore stop the operation and go to other locations where u can handle ur customer base but please don't give false commitment to the customer.

We being common people have to wait so long to get things rectified.

Very poor customer service and complaint rectification.

Dear jio I am jampala thirumalesh from Hyderabad in telangana
. my call not connecting to other person Since yesterday. So this is very big network
So that ok. But why showing still not connecting I have very
Seriously talking about that. So I want resolve this issue immediately right now. If you not solved iam consulting consumer cour. Thank you

I wanted a Fiber Connection for my home. So, I surveyed all the major players. My friend recommended the Jio Fiber connection. Using his contact, I got several calls from several Jio Fiber Reps. All the Jio Fiber Reps kept calling for the new Jio Fiber Connection. I ultimately landed with Mr Vinod, Cell No. 93929 47393 from Jio Fiber. He came to my residence on 1st June 22 and collected the money. He promised me to get the connection on 2nd June 22 at 3pm. I took half day leave on 2nd June 22 and informed Mr Vinod that I have taken half day leave and I waited for the Jio Fiber team to come to my residence but no one turned up. My friend (with whose reference I decided to take the Jio Fiber connection) and myself kept trying to contact Mr Vinod about the installation but no one turned up. I inform Mr Vinod that you have wasted my half day of leave and no Jio Fiber connection was given to me so you must compensate my half day pay and return my money paid for the Jio Fiber connection.

Next day, I get a message (SMS) that my Jio Fiber Connection has put my Jio Fiber Connection on hold as per my instruction but I have not requested to hold the Jio Fiber Connection but return my half day salary and return my money paid for the Jio Fiber connection.

Today is 4th June 2022, 10am but no Jio Fiber connection yet.

It is requested to TRAI to take cognizance of my case and similar cases with Jio and other Fiber Cable operators for their poor services.

From 12 April my internet not working I complaint they said in 4 hrs it will start and till now it's been not resolved and even today they r saying it will be resolved tomorrow .bi m tiered with such type of service it looks like it was porposely disconnected service to us just befor locdown . So that we get harassed and discontinue the service. Plz contact me asap .

Dear Team,

one month happen we made a payment but no one is responsible the person who came to collect documents is no more answering our calls.kindly activate our connection. on your executive word we circulated our landline number.Our work is stopped kindly help.

I want new jio fiber connection

I have installed jio fiber one month ago but it is not working and your service staff is suggesting only one thing that take new connection .very bad experience.
Please don't make public fool.

Jio no pe Paytm se kl morning me 3:23 am pe recharge kiya payment cut chuki h but recharge ka sms nhi mila or n hi care me call lg rahi .plz sir or madam solve my problm ...thank you so much

I am very much interested to have Jio Fiber Broadband connection at the earliest. It may also be replied about providing of the said connection.
Looking forward to have reply at the earliest please.

Is company ke koi sim na liya karo ye company sbse fuddu

Please install JIO FIBER in KASHIPURI BHILWARA RAJASTHAN . There are many students who need good internet for online classes . We are requesting JIO FIBER from about 1 year .