Rapido Customer Care

Updated on Saturday, 30 July 2022 - 11:08am

Organization:

rapido.bike

Website:

Official Website

Email

shoutout [at] rapido [dot] bike (Customer Support)

Important Link

Contact Form

Install App

Offices

Office	Address
Head Office	Roppen Transportation Services Pvt Ltd, #148, 1st Floor, SLV Nilaya, 5th Main 80ft road, HSR Layout 7th Sector, Bangalore 560102.
Corporate Office	Roppen Transportation Services Pvt Ltd (Rapido), Salarpuria Softzone, Wing C, First floor, Office 1, Block A, Bellandur Village, Varthur Hobli, Bangalore South Taluk, Outer Ring Road, Bangalore-560103.
Registered Office	Roppen Transportation Services Pvt Ltd, 3rd Floor, Sai Prithvi Arcade, Megha Hills, Sri Rama Colony, Madhapur, Hyderabad - 500081.

Social Sites

Comments

Contact no. Change

Submitted by Manish Arora (not verified) on Tue, 31/05/2022 - 9:55am.

Hi. I am manish my previous contact no. Is 770***0483 i want to change that no. To 892***3957.
Please help me out.

The rider has taken my parcel and finished the ride

Submitted by Sufyaan (not verified) on Tue, 18/04/2023 - 5:41pm.

The rider has taken my parcel and finished the ride. The also not there with me. Parcel doesn't arrived on location. Please give me the rider contact number.

DRIVING license REUPLODED

Submitted by vikesh kumar singh (not verified) on Sun, 07/08/2022 - 9:36pm.

MERA DRVING LICENSE GALT UPLOAD HO GYA HAI USE REUPLOAD KARNA HAI

Documents are not verified

Submitted by Latha Kamalakara (not verified) on Fri, 29/07/2022 - 9:59pm.

I had uploaded the documents a long back.....still they have not verified please do check and reply me soon

Franchise

Submitted by Kamlesh barva (not verified) on Thu, 28/07/2022 - 12:27pm.

Palanpur in Gujarat ma

Franchise

Submitted by Ramchandra Ghosh (not verified) on Thu, 08/06/2023 - 12:23am.

I am intersted

Complaint about on bike

Submitted by SANDEEP KUMAR (not verified) on Sun, 24/07/2022 - 12:58pm.

Worst service rapido
TS28F00398 DRIVER IS WORST FELLOW
WAITING FROM 30mins he's not comming

CAPTAIN TOOK THE CONSIGNMENT OFFLINE

Submitted by Rohit Mantri (not verified) on Mon, 30/05/2022 - 2:04pm.

This is to inform you I had given some documents to this rider - Sumit Mondal - XX20345388 and he has cancelled the trip and took it offline without my knowledge and now he is not delivering the consignment please look into the matter.
Bike No - WB 20BA 0920

ride

Submitted by Ashiq javid (not verified) on Tue, 29/11/2022 - 10:42pm.

Dear respect rapido pls your Driver is not coming I am waiting out side my building he is talking rudely with me he is not canceled I call home 10 time pls if you want I will delete your app driver name is Ramakrat Yadav .bike number is .mg47be.0037

I phone me kaise use katen

Submitted by Rajnesh Kumar (not verified) on Wed, 10/08/2022 - 5:05pm.

Kya ye rapido captain hum I phone me bhi use kar sake hai kya agar kisi Ko pts hai to plz btao

account get inactive without any reason by care executive.

Submitted by Satnam Singh (not verified) on Wed, 25/05/2022 - 7:22pm.

Hello sir/mam

I'm rapido captain. due to some issues i was not accept the ride. that was said to mam who's was calling me. but even that's reasons mam was totally using rude talk with me and she deactivated my account even my amount is still there. how can you do this cheap steps with rapido captain? I'm requesting to you sir/mam kindly check the last call of your telecaller and listen her talk and kindly give me my money back which i earned.

thanks and regards
SATNAM SINGH

My ID not activate

Submitted by Manish yadav (not verified) on Sat, 23/04/2022 - 10:51am.

Dear sir and mam my rapido caption account is not activate Please submit documents and activate my account

My id not active qaulity issue

Submitted by Mohd Salman suhail rayeen (not verified) on Wed, 15/06/2022 - 9:31am.

My id not active

Change

Submitted by Kapil Suman (not verified) on Mon, 06/06/2022 - 9:12am.

No.change karna hai

Please activate my rapido captain account

Submitted by Pavan Kumar (not verified) on Wed, 16/03/2022 - 11:45pm.

Dear team
Please activate my rapido captain account
My rapido captain account is connected with two numbers
Kindly check and active any one number
I am interested to give service as a rapido captain
So please activate my account

Mo.no change krna h

Submitted by Pavan pandey (not verified) on Wed, 20/07/2022 - 4:46pm.

Dl registered h
Dl no.RJ0520150016538

Mo.no change krna h
797634xxx

Captain care account not active now

Submitted by Ashwani Yadav (not verified) on Fri, 22/04/2022 - 6:04pm.

Dear team my account linked with my mobile number 993684XXXX has been deactivated
Please re activate it so i can serve more a a captai

Now my account not working

Submitted by DINESHKUMAR (not verified) on Wed, 02/03/2022 - 4:41pm.

Hpls login and withdraw my Amount

Change city

Submitted by Sony lal (not verified) on Tue, 01/03/2022 - 6:44pm.

My old City Ludhiana (Punjab)
Now I want to change city Noida(UP)

Change city

Submitted by Pankaj Mitra (not verified) on Sat, 21/05/2022 - 10:42am.

I want to change my rapido captain city from kolkata to asansol.

Not verified

Submitted by Chandhu (not verified) on Thu, 13/01/2022 - 10:28pm.

Good evening sir .
My self chandrashekhar from Hanamkonda i was submitted all the documents but didn't verified may i know the reason ,plz tell me then I ll search another option is it ok or not ....if not Amy i know the reason ... eagally i am waiting for your response thanks you .....

Account not active

Submitted by Memon Tausif (not verified) on Thu, 06/01/2022 - 1:29am.

Sir i have submitted all my documents but it has been not activated yet please activate as soon as possible.

Naa id active chyadi

Submitted by Kummu manohar (not verified) on Tue, 24/05/2022 - 4:22pm.

Naa id active chyadi

Please Approved my id

Submitted by Arun Prakash (not verified) on Sun, 10/04/2022 - 12:06pm.

Can not approved my id eanne problem

My Account not activated

Submitted by Manish Kumar (not verified) on Sat, 01/01/2022 - 2:20pm.

Dear Sir,
My all documents are verified
But my account is not active

Please sir My captain account is activate hurry up.

My account not open

Submitted by Bikash shaw (not verified) on Wed, 09/03/2022 - 9:51am.

Not open account

Rapido Capitan

Submitted by Korra laxman (not verified) on Wed, 23/02/2022 - 6:08pm.

My rapido Capitan account is not working

Login prblm

Submitted by Anonymousraju (not verified) on Sat, 05/02/2022 - 8:28pm.

Many times I tried bot not login

Inquiry

Submitted by Yash Rao (not verified) on Tue, 28/12/2021 - 12:41am.

Hiii

Kya aapki service ajmer m bhi available h

Support number required

Submitted by Sharad Gupta (not verified) on Thu, 16/12/2021 - 3:07pm.

Meri id pe other services k liye only processing show ho Raha h massage me food delivery start k liye aata h please confirm on app

Forgot phone

Submitted by Mamta (not verified) on Mon, 30/10/2023 - 8:35pm.

I forgot my phone in auto

Training will not be open

Submitted by Rishee trendz (not verified) on Mon, 22/11/2021 - 3:49pm.

Hi
Training session couldn't be completed because Quiz should not be open. I try so much time..
Please give us reply

Awaiting your approval

Submitted by Santanu Saha (not verified) on Tue, 16/11/2021 - 8:40pm.

I regret to inform you that this is for the third time I am reporting to you regarding malfunctioning of my previous Rapido Captain app which had Rs. 496 in the wallet & had to be uninstalled. My new app has been downloaded & everything has been approved except DL & R C for which I cannot work. I had been issued I D card & everything was going well. But this new app is awaiting your approval. Please tell me what to do as I am very disturbed.

Payment

Submitted by Munna kumar yadav (not verified) on Mon, 08/11/2021 - 11:00am.

7/9/2021 6:37 mint ka payment nhi mila hai sr Googlepy ki thi mam panding tha bt aaj tak nhi huaa sr plzz

Change the phone number

Submitted by Riku Israil (not verified) on Wed, 27/10/2021 - 10:08pm.

My mobile number is changed and I cannot use the app now. Want to update please do the needful.

IAM NEW JOINING

Submitted by SHIVA KUMAR (not verified) on Wed, 20/10/2021 - 4:40pm.

hai sir or madam
my name is SHIVA KUMAR
my mobile number
iam new joining the rapido iam I have registered and uploaded the documents but the verification will be done when the verification is in progress.

Dear Team, I applied for

Submitted by Mohammed Soheb ahmed (not verified) on Tue, 19/10/2021 - 10:25am.

Dear Team,
I applied for repido bike customers Service. My all document uploaded & approved but again I reupload before three days ago but till time show in progress.
Please Check and Activate my account.

Rapideo processing problem

Submitted by Anilkumar (not verified) on Sat, 02/10/2021 - 8:15pm.

Dear Team,
I applied for repido bike customers Service. My all document uploaded & approved but DL is rejected but again I reupload before three days ago but till time show in progress.
Please Check and Activate my account.

Hallo/mam good morning my

Submitted by Ajit (not verified) on Thu, 29/02/2024 - 11:02am.

Hallo/mam good morning my self ajit I am from Delhi i have removed my northzone work zone because work zone no profit me and I am request for you please remove my work zone please

Meri I'd nhi chl rhi rapido

Submitted by Gaurav Rana (not verified) on Fri, 01/10/2021 - 5:48pm.

Meri I'd nhi chl rhi rapido help me?

I'd deactivate

Submitted by Manoj Kumar (not verified) on Sat, 20/11/2021 - 12:06pm.

Please activate my I'd

my Amount is not received

Submitted by DEEPAK SINGH (not verified) on Mon, 27/09/2021 - 1:26pm.

hi Sir,
I am Deepak Singh, i'm asking to you, why is my mobile is block for your rapido Captain app,
My wallat Amount is Rs. 117.56, kindly refund my Amount in My Account

Req for food delivery in services

Submitted by Ramkumar` (not verified) on Fri, 24/09/2021 - 6:27pm.

i need to add food delivery in services iam not able to see food delivery in services

Not activating food delivery

Submitted by Altaf (not verified) on Fri, 07/01/2022 - 9:30pm.

I want to activate food delivery in rapido since 15 days....but it's not happening help me as soon as possible

My Rapido Captain app not working

Submitted by RASHID NABI (not verified) on Thu, 23/09/2021 - 1:25pm.

Dear sir,, my rapido Captain account not working from last 5 days, I submitted all document, show activate account in 48 hours but not activate my account after 5 days
Please activate my account immediately thanking you your faithfully rashid nabi

App issue

Submitted by sivaiah (not verified) on Wed, 22/09/2021 - 10:41pm.

Sir,

I have join a rapido captain I am problem facing in app (RC upload) please solve the issue.

My profile has hot activated

Submitted by Suraj nayak (not verified) on Sun, 19/09/2021 - 4:12pm.

72 घण्टे से जायदा हो गया पर मेरा rapido captain apps चालू नही हुआ है मेरी मदद करने की कृपा करें

My account is not activated

Submitted by Mohammad sahil (not verified) on Fri, 08/10/2021 - 8:28pm.

My radio captain account driving licence in under varification is befor 4 days it is so late please solve my issue and activate my account as soon as possible

Please activate my account

Submitted by Jitu saha (not verified) on Tue, 28/12/2021 - 8:06am.

Please activate my account

Dear Team, I applied for

Submitted by Harman Patel (not verified) on Fri, 17/09/2021 - 2:21pm.

I'd issue

Submitted by Nirmal Gurjar (not verified) on Tue, 14/09/2021 - 12:26pm.

24 घण्टे से जायदा हो गया पर मेरा rapido captain apps चालू नही हुआ है मेरी मदद करने की कृपा करें

Chalu

Submitted by Dharmendrayadav (not verified) on Tue, 26/10/2021 - 10:16am.

Sir maeri id chalu nahi horahi ha karypa chalu kar do

ID issue

Submitted by Mohammed aslam (not verified) on Tue, 12/10/2021 - 3:40pm.

I upload my rc but I can't log in please help me

Id issue

Submitted by VINOD kumar meena (not verified) on Tue, 05/10/2021 - 2:05pm.

Sir mere id ko 24 hourse ho gye mere id chaalu nhi ho pa rhe h please chalu kare

Rapido I'd activeted

Submitted by Jeetu meena (not verified) on Sat, 02/10/2021 - 7:09pm.

Sir Meri rapido I'd deactivate ho gayi h usko activeted Karne ki help kare?

Photo not uploaded

Submitted by Sanjay kumar meena (not verified) on Mon, 13/09/2021 - 6:39pm.

Sir my image rejected.so I am reupload.
But image not uploaded

Document verification

Submitted by Krishna Chaurasiya (not verified) on Tue, 07/09/2021 - 10:12pm.

Please check what's wrong with my account still I'm waiting but there's only written 24 hours it's been 3 or 4 days no response from Rapido Captain app thank you please do something soon.

RC rejected

Submitted by Shaik Abdul Rauf (not verified) on Tue, 07/09/2021 - 9:06pm.

Hi team
my RC will be rejected 3 times what is the reason
It's been 48 hours but still processing what is the reason

RC Not Uploading issue

Submitted by Prince (not verified) on Sat, 04/09/2021 - 2:26pm.

I have registered and upload driving license it's done, but when I try to upload RC , its not going to upload old resolved and give me resolution soon as possible about it.

Rc picture not taken

Submitted by Vijay reddy (not verified) on Sat, 18/09/2021 - 10:51am.

Rc picture not taken

Rc upload issue

Submitted by P ramesh kumar (not verified) on Fri, 17/09/2021 - 7:53am.

Rc was not uploding

Driving licence not up date

Submitted by Kuldeep (not verified) on Sat, 23/10/2021 - 9:38am.

Driving licence not up date

Sar meri I'd mei dehli ki

Submitted by Akash (not verified) on Tue, 31/08/2021 - 2:59pm.

Sar meri I'd mei dehli ki jagah noida location krdo or I'd ke all docoment complete kra do 5 din 48hours aa rha h

Sar meri I'd kab tak open

Submitted by Akash (not verified) on Tue, 31/08/2021 - 2:52pm.

Sar meri I'd kab tak open hogi 5 din hogye only trening complete hue h

New bike no rc

Submitted by Abhishek singh singh (not verified) on Mon, 14/08/2023 - 8:54am.

New bike hai isliye Uske RC aur insurance bhi nahin mila hai vah bhi Bole Hain Ki 2 mahine bad Denge to iske liye Main Kya Karun

RC and Selfie

Submitted by Rahul Dev singh (not verified) on Tue, 31/08/2021 - 2:36pm.

Sir,
My RC and Selfie is not uploading pls help...

RC issu

Submitted by Sarvesh Rawat (not verified) on Sat, 28/08/2021 - 6:00pm.

I have uploaded new picture of RC please review and varifi my RC.

My account activation problam

Submitted by Girdhari lal (not verified) on Sat, 28/08/2021 - 12:16pm.

5 to 6 day i am waiting but my repido captain account not active please help and me and give me solution i need this job

Very very Forest App

Submitted by Sathya (not verified) on Mon, 23/08/2021 - 6:56pm.

Very very Forest App

To study

Submitted by Shaik sohail (not verified) on Sat, 21/08/2021 - 12:52am.

I submitted all the documents but till now my documents has not verified sir please check the documents and activate the I'd

RC not uploading

Submitted by HEMANT SONARE (not verified) on Mon, 16/08/2021 - 10:07am.

I have registered and upload driving license but when I try to upload RC , it says uploading front images.... Again and again I'm unable to upload please resolve the issue

I am uploading all

Submitted by Gopal (not verified) on Fri, 03/09/2021 - 10:57am.

I am uploading all documents
Mostly documents verified
Selfi not verify plz verify my all documents
And plz activate my account
Gmail Shivamkumar8254790 [at] gmail [dot] com

Plz fastly active my account