Rapido Customer Care

Updated on Tuesday, 27 August 2024 - 10:34am

Organization:

rapido.bike

Website:

Official Website

Email

shoutout [at] rapido [dot] bike (Customer Support)

Important Link

Contact Form

Install App

Offices Address

Sr No.	Office Name	Address Roppen Transportation Services Pvt Ltd
1	Registered Office	3rd Floor, Sai Prithvi Arcade, Megha Hills, Sri Rama Colony, Madhapur, Hyderabad - 500081.
2	Head Office	#148, 1st Floor, SLV Nilaya, 5th Main 80ft road, HSR Layout 7th Sector, Bangalore 560102.
3	Corporate Office	(Rapido), Salarpuria Softzone, Wing C, First floor, Office 1, Block A, Bellandur Village, Varthur Hobli, Bangalore South Taluk, Outer Ring Road, Bangalore-560103.

Social Sites

Comments

Id issue

Submitted by VINOD kumar meena (not verified) on Tue, 05/10/2021 - 2:05pm.

Sir mere id ko 24 hourse ho gye mere id chaalu nhi ho pa rhe h please chalu kare

Rapido I'd activeted

Submitted by Jeetu meena (not verified) on Sat, 02/10/2021 - 7:09pm.

Sir Meri rapido I'd deactivate ho gayi h usko activeted Karne ki help kare?

Photo not uploaded

Submitted by Sanjay kumar meena (not verified) on Mon, 13/09/2021 - 6:39pm.

Sir my image rejected.so I am reupload.
But image not uploaded

Document verification

Submitted by Krishna Chaurasiya (not verified) on Tue, 07/09/2021 - 10:12pm.

Please check what's wrong with my account still I'm waiting but there's only written 24 hours it's been 3 or 4 days no response from Rapido Captain app thank you please do something soon.

RC rejected

Submitted by Shaik Abdul Rauf (not verified) on Tue, 07/09/2021 - 9:06pm.

Hi team
my RC will be rejected 3 times what is the reason
It's been 48 hours but still processing what is the reason

RC Not Uploading issue

Submitted by Prince (not verified) on Sat, 04/09/2021 - 2:26pm.

I have registered and upload driving license it's done, but when I try to upload RC , its not going to upload old resolved and give me resolution soon as possible about it.

Rc picture not taken

Submitted by Vijay reddy (not verified) on Sat, 18/09/2021 - 10:51am.

Rc picture not taken

Rc upload issue

Submitted by P ramesh kumar (not verified) on Fri, 17/09/2021 - 7:53am.

Rc was not uploding

Driving licence not up date

Submitted by Kuldeep (not verified) on Sat, 23/10/2021 - 9:38am.

Driving licence not up date

Sar meri I'd mei dehli ki

Submitted by Akash (not verified) on Tue, 31/08/2021 - 2:59pm.

Sar meri I'd mei dehli ki jagah noida location krdo or I'd ke all docoment complete kra do 5 din 48hours aa rha h

Sar meri I'd kab tak open

Submitted by Akash (not verified) on Tue, 31/08/2021 - 2:52pm.

Sar meri I'd kab tak open hogi 5 din hogye only trening complete hue h

New bike no rc

Submitted by Abhishek singh singh (not verified) on Mon, 14/08/2023 - 8:54am.

New bike hai isliye Uske RC aur insurance bhi nahin mila hai vah bhi Bole Hain Ki 2 mahine bad Denge to iske liye Main Kya Karun

RC and Selfie

Submitted by Rahul Dev singh (not verified) on Tue, 31/08/2021 - 2:36pm.

Sir,
My RC and Selfie is not uploading pls help...

RC issu

Submitted by Sarvesh Rawat (not verified) on Sat, 28/08/2021 - 6:00pm.

I have uploaded new picture of RC please review and varifi my RC.

My account activation problam

Submitted by Girdhari lal (not verified) on Sat, 28/08/2021 - 12:16pm.

5 to 6 day i am waiting but my repido captain account not active please help and me and give me solution i need this job

I will create my account almost 4days complete

Submitted by Manne Charan sai (not verified) on Wed, 25/09/2024 - 7:50am.

Well done all verification steps completed your account will activate within 24 hours but not activate please solve my problem

Very very Forest App

Submitted by Sathya (not verified) on Mon, 23/08/2021 - 6:56pm.

Very very Forest App

To study

Submitted by Shaik sohail (not verified) on Sat, 21/08/2021 - 12:52am.

I submitted all the documents but till now my documents has not verified sir please check the documents and activate the I'd

RC not uploading

Submitted by HEMANT SONARE (not verified) on Mon, 16/08/2021 - 10:07am.

I have registered and upload driving license but when I try to upload RC , it says uploading front images.... Again and again I'm unable to upload please resolve the issue

I am uploading all

Submitted by Gopal (not verified) on Fri, 03/09/2021 - 10:57am.

I am uploading all documents
Mostly documents verified
Selfi not verify plz verify my all documents
And plz activate my account
Gmail Shivamkumar8254790 [at] gmail [dot] com

Plz fastly active my account

Rc upload failed

Submitted by Sai (not verified) on Sun, 22/08/2021 - 11:56am.

I too had gonna same issuse , as it was not possible to upload my rc

Cancellation fee and reward.

Submitted by Shiv (not verified) on Wed, 11/08/2021 - 8:45pm.

It's very fradulant app. It's never reach on top

DL not upoad

Submitted by SONU RAWAT (not verified) on Mon, 09/08/2021 - 9:46am.

I am try many time but can't upload..

Verification processing

Submitted by Shivdeep verma (not verified) on Thu, 05/08/2021 - 9:10pm.

Verification processing complete nahi ho raha

Rc not upload

Submitted by Imran khan (not verified) on Sun, 01/08/2021 - 2:45pm.

I have tried many times but it is not uploading. I am uploading pictures clearly but not responding

Re-login issue | Activation Request

Submitted by Anonymous (not verified) on Thu, 22/07/2021 - 4:22pm.

Hi team,

I unable to re-login my ID, kindly activate my ID ASAP. Due to lockdown it is the only income. Pls do needful.

Thank you

Aap problem

Submitted by Shailesh kumar sharma (not verified) on Sun, 08/08/2021 - 10:36pm.

I can't open my account plz help

Rapido captan City Change Noida

Submitted by Amit Rajaura (not verified) on Tue, 20/07/2021 - 10:51am.

Hello Sir
Me apne Rapido captan account me city change kar vana cahata hu
Plz Help me

Change of city

Submitted by JEEVAN KUMAR (not verified) on Wed, 13/12/2023 - 11:57am.

Hello Sir
I want to change Rapido captain driving City from Hyderabad to Coimbatore. please help me to change the city

Change city

Submitted by Brajesh kumar sen (not verified) on Fri, 27/10/2023 - 8:07pm.

Hello sir
Me apni city Chang krbana chahta hu please help me sir

Hi team, Please activate my

Submitted by Anonymous (not verified) on Sun, 18/07/2021 - 5:42pm.

Hi team,
Please activate my account.
It's urgent
I have sent a lot of mails and lot of login support requests but none of them worked.
Please activate my account

Thank you
Regards

Active my job app

Submitted by Rajkumar P (not verified) on Mon, 13/03/2023 - 3:29pm.

App not active

Hi team please active my account...last 3days I can't open the a

Submitted by HIMANGSHU KUMAR (not verified) on Wed, 01/09/2021 - 9:25pm.

Please infrom me...why not open my rapido account...last 3days I can't open my rapido app...

Account activation

Submitted by Mohit sinha (not verified) on Sat, 10/07/2021 - 2:20pm.

Why is my account not activated? Time was given 48 hours but its been more than a week.

My id is not activated

Submitted by Yogendra chandra srivasstava (not verified) on Sun, 19/09/2021 - 2:32pm.

My id is not activated

Account activation

Submitted by P Praveen (not verified) on Sun, 12/09/2021 - 11:22pm.

I account was not activated,it was given that account will be activated within 48 hours,but it was almost 5 days for now..

Account not active

Submitted by Anonymous (not verified) on Fri, 09/07/2021 - 11:28am.

I am Capitan but my account not active 6 days Sarwan kumar

I d not activate .possessing only show 4 days

Submitted by Inder Meena (not verified) on Wed, 07/07/2021 - 12:12pm.

Plz activate my account. Urgent plz

My ID not active

Submitted by Naresh Kumar (not verified) on Sun, 20/06/2021 - 10:31am.

I'm Naresh Kumar rapido ID not active. Please open my ID..

Not active account

Submitted by Dipak bairagi (not verified) on Mon, 24/05/2021 - 11:49am.

Sir my account registration complete but not active my account . Please help me . Is Lockdown income 0 ... So please sir help me . My account please activate.

Submitted by RAJIT MISHRA(not verified)

Submitted by Rajit Mishra (not verified) on Sun, 23/05/2021 - 12:36pm.

Submitted by RAJIT MISHRA(not verified) on FRI, 21/05/2021 - 4:40Pm.

Sir my I'd Rajit Mishra not activated I am upload all documents dt- 21/05/2021 time 16:45 under process
Please sir activat my I'd
Thankyou

Not verified account

Submitted by SANTU SARDAR (not verified) on Thu, 13/05/2021 - 10:43am.

Plz lookout sir , not verification rapito captions...plz as soon as possible.... account this virifed plz

verification rapito captions...plz as soon as possible....

Submitted by Rajit Mishra (not verified) on Sun, 23/05/2021 - 12:31pm.

Submitted by Rajit Mishra(not verified) on 21/05/2021 - 4:45pm.
Plz lookout sir , not verification rapito captions...plz as soon as possible.... account this virifed plz

My Repido captions not active on this no

Submitted by Tushar Makani (not verified) on Wed, 12/05/2021 - 12:31pm.

I unable to login rapido captain in my phone
The error sow (verified online)

Request to you please do asap

Activation of my account

Submitted by Nomila manj chandra (not verified) on Tue, 13/04/2021 - 6:51pm.

Dear sir,

My name is nomula mani chandra my account is not activatee till now, and there is no any kind of
informationn

Plz help sir

Thank & regards
Nomula mani chandra

Vulgar language

Submitted by Anirudhya Dutta (not verified) on Wed, 07/04/2021 - 12:31pm.

The driver didn't want to come to the pickup point and told me to cancel the ride. When I didn't agree to cancel the ride , he started using abusive languages.
NAME- Nithin BR
Bike no. KA11EG1693

My Rapido Captain I'd Is not at activated

Submitted by Raj Kumar (not verified) on Mon, 05/04/2021 - 7:00pm.

They had called and said that account is activated , but till now my I'd Is not at activated

I'd not activet

Submitted by Vinod Kumar (not verified) on Tue, 23/03/2021 - 6:14pm.

Dear sir,

My is vinod kumar my account is deactive without information

Plz help sir

Thank & regards
Vinod Kumar

My rapido account is not active

Submitted by Inderjeet singh (not verified) on Thu, 15/07/2021 - 12:50pm.

My rapido account is not acctive becouse my rc is not verified and my rc is not ragested my name that is problem

My Id is not activate

Submitted by Peadeep Kumar (not verified) on Mon, 22/03/2021 - 12:02pm.

Dear Rapido,
I already update all documents but after 2 week,my id is not activated yet. Kindly activate my Id.

Not activated my I'd

Submitted by VIJAY GUPTA (not verified) on Sat, 20/03/2021 - 10:56am.

Sir my I'd VIJAY GUPTA not activated I am upload all documents dt- 15/03/2021 time 16:32 under process
Please sir activat my I'd
Thankyou

My ID not active

Submitted by Shishpal Rawat (not verified) on Fri, 19/03/2021 - 6:11am.

My account is not activate from last many days all thought upload all necessary documents and take the training kindly do the needful on urgent basis.

My id is not active

Submitted by Anonymous (not verified) on Fri, 19/02/2021 - 8:24am.

My id is not activate
Submitted by Mayank Nandy(not verified) on friday, 13/02/2021 - 2:10pm.
Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated. but app was not activated.. please activate my account as per as possible soon..

Sir, i have successfully

Submitted by Stephen raj (not verified) on Wed, 17/03/2021 - 8:12am.

Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated. but app was not activated.. please activate my account as per as possible soon

Application for activation

Submitted by Mr.deshveer sharma (not verified) on Mon, 15/03/2021 - 9:31am.

Sir as per situation i wants to tell you that i have completed my registration on 13/03/2021 and still i am trying it again and again but its not getting activated as i have elaborated you my issue kindly assist over it.

Operational isse

Submitted by sunil singh (not verified) on Fri, 12/02/2021 - 1:07pm.

Sir mere rapido caption m login krne se your profile not activa temporary deactivate operational isse bata raha hai

My id is not activate

Submitted by Ankit chauhan (not verified) on Mon, 25/01/2021 - 2:10pm.

Sir my rapido id does not

Submitted by Mukesh kumar saini (not verified) on Sun, 14/02/2021 - 7:16am.

Sir my rapido id does not active.

plz activate rapido account

Submitted by Baljinder Singh (not verified) on Tue, 16/03/2021 - 5:13pm.

Sir plz help me

Activate my I'd

Submitted by Dandi Nichyanth Prasad (not verified) on Fri, 22/01/2021 - 11:33am.

Sir
I finished all my verification but till now my account isn't activated please activate my account soon

Amount Debited 425rupees

Submitted by GUNASHEKAR (not verified) on Thu, 14/01/2021 - 8:32pm.

Dear Sir / Mam.

Please Note

Amount Has Bean Debited 425 On My Rapido Account..(pH :-89****3377)

Reason:-(Adjustment Technical-issue:-425.)

When You Have Given Surge Fare Amount's Only On Time Delivery's.(I Have Count All The Amount's It's Perfect).

But Amount Has Bean Debited 425 Rupees...

I Have A Proof On My Rapido Captain Application.

Also Informed To Costumer Care 3 to 5 Times Not Got Correct Information.

FEW PHOTO'S Attached Has Sent Now If U Wish I Will Send All The PHOTO'S.

Please Find The Attachment And Credit My Amount(425) & Solve ASAP

Profile not activate

Submitted by Sandeep Kumar Singh (not verified) on Thu, 07/01/2021 - 7:55pm.

My account is not activate from last many days all thought upload all necessary documents and take the training kindly do the needful on urgent basis.

Iam waiting rapido raiding

Submitted by Mogesh (not verified) on Thu, 07/01/2021 - 1:01pm.

No response sir Iam waiting for rapido raide incoming but no response

please .my profile

Submitted by Anonymous (not verified) on Sat, 26/12/2020 - 5:18pm.

please .my profile activate...
Temperly blocked

My account not active

Submitted by Anthony Deshuja (not verified) on Sat, 09/01/2021 - 2:20pm.

I'm trying so many times login but my account is not active

How can activate

Rapido

Submitted by Livingsten (not verified) on Fri, 29/04/2022 - 3:58pm.

I could not open my account

Requesting to activate my account

Submitted by Mukesh (not verified) on Thu, 24/12/2020 - 3:48pm.

My Account not activated from last many days, although i upload all necessary documents and take the training.
Your Email Id is also not mention in the app and Phone Number says invalid.
Kindly do the needful on urgent basis.

Against rapido service

Submitted by Sunil nagar (not verified) on Sat, 28/11/2020 - 1:44pm.

I book rapido but captain levae me midway and dont drop my booking location. And he collect money to me and run away i want to my money refund and complian against fraud driver captain repido service is very dirty , repido services is inappropriate and fraud captain running in rapido

Captain Service

Submitted by Nitin (not verified) on Wed, 20/01/2021 - 6:50pm.

Mostly captain deny for their job after knowing the destination and they don't cancel and not pick my call. And we have to pay extra for that cancellation. If we use other app. I'm very tired through this app. so kindly improve your service.

my I'd not verified

Submitted by Raj samaddar (not verified) on Tue, 17/11/2020 - 1:33pm.

I'd not activate

Submitted by Rinku Kumar (not verified) on Wed, 21/10/2020 - 1:06pm.

Sir
My name is rinku kumar
Maine id open ke liye bahut baar requeste dali hai lekin meri I'd abhi tak nahi khuli

To activate my id

Submitted by Shareef (not verified) on Thu, 10/12/2020 - 11:57am.

Sir
I shareef I submitted my details at Sunday(6-12-20)but till now it not activated

Rapido Captain Account not activated from last many days

Submitted by Anonymous on Sun, 18/10/2020 - 9:11am.

Rapido

Submitted by Syed Amir (not verified) on Wed, 20/01/2021 - 2:14pm.

i use rapido caption since nearly 1year..
but first i got this problem While loginng my account.
it saying my id is not active.will u call me sir or will u active my account.
Send me a msg or reply to my gmail

Rapido Captain Account not activated from TODAY ONWATYDS

Submitted by Anonymous (not verified) on Tue, 24/11/2020 - 3:21pm.

Rapido Captain Account not activated from TODAY ONWATYDS
My Account not activated from last many days, although i upload all necessary documents and take the training.
Your Email Id is also not mention in the app and Phone Number says invalid.
Kindly do the needful on urgent basis.

Karanam bhaskar my account

Submitted by Anonymous (not verified) on Fri, 18/12/2020 - 10:11am.

Karanam bhaskar my account not active plz do active

Hai sir I am santhosh . From

Submitted by Poloju santhosh (not verified) on Thu, 19/11/2020 - 8:12pm.

Hai sir I am santhosh .
From uppal sir.
I want rapido.work sir.
Register two days before .But.
Not accepted. .
Sir..
Pls accept .

Activate

Submitted by BILTU SARKAR (not verified) on Sat, 12/12/2020 - 10:44am.

Please my profile activation

About activation of rapido account

Submitted by pawan kumar (not verified) on Sat, 17/10/2020 - 6:38pm.

I have submitted all my documents but it has been 2 days the account is not activated yet....customer service says its going to activate in 24 hours but now saying its technical issue and no one can say how much time it will take...... Please solve my issue

Part time delivery partner

Submitted by Iranagouda Patil (not verified) on Wed, 18/11/2020 - 5:46pm.

Documents upload but not activate what problem

MY ID NOT ACTIVATE

Submitted by Abhishek Shukla (not verified) on Wed, 07/10/2020 - 3:12pm.

Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated.4 days completed.. but app was not activated.. please activate my account as per as possible soon..

Want to change my two wheeler in Rapido Captain App

Submitted by sudip Basak (not verified) on Sat, 26/09/2020 - 9:32am.

I want to change my two wheeler in the Rapido Captain App. I am the owner of the both two wheeler. Kindly help me to do this.

Till now my Rapido Captain is not activated.

Submitted by Ramakrishna (not verified) on Thu, 24/09/2020 - 5:36pm.

Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated.approximately 7 days completed.. but app was not activated.. please activate my account as per as possible soon..

Operational isse

Submitted by Deepak singh (not verified) on Fri, 18/09/2020 - 10:34am.

Sir mere rapido caption m login krne se your profile not activa temporary deactivate operational isse bata raha hai

Rapido captin

Submitted by Nemi chand meena (not verified) on Thu, 17/09/2020 - 10:24am.

10 days se yahi aa raha h wait 24 hrs
Rapido app chalu nhi ho raha kese hoga plz help me

Activate

Submitted by Syed Asif (not verified) on Tue, 08/09/2020 - 3:04pm.

I was doing we'll my job at Rapido Captain ..
But From 1 week I changed my Mobile an downloaded the Rapido Captain app but
It's already 1 week
it's not getting activated please help me to activate my profile at Rapido....
Am Happy to work in Rapido Captain